Phone Menu Options
| Main Menu |
| This menu guides you to: |
- Press * plus the four digit extension followed by # to dial an extension directly
- Press 1 for Sales and Order Entry
- Press 2 for Technical Assistance and Application Support
- Press 3 for Product Repair
- Press 4 for Training and Literature
- Press 5 for Columbus Mechatronics Group
- Press 6 for Credit and Collections
- Press 8 for a dial by name directory
- Press 0 for all other inquiries or the Operator
- Press # to replay this menu
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| Submenu 1: Sales and Order Entry |
| This submenu guides you to: |
- Press 1 for Variable Frequency Drives
- Press 2 for Motion Products such as Servos or Controllers
- Press 3 for CNC, Yasnac or all other products
- Press 5 to return to the main menu
- Press # to replay this menu
|
| Submenu 2: Technical Assistance and Application Support |
| This submenu guides you to: |
- Press 1 for Variable Frequency Drives
- Press 2 for Motion Products such as Servos or Controllers
- Press 3 for CNC, Yasnac or all other products
- Press 5 to return to the main menu
- Press # to replay this menu
|
| Submenu 3: Product Repair |
| This submenu guides you to: |
- Press 1 for Repairs
- Press 5 to return to the main menu
- Press # to replay this menu
|
| Submenu 4: Training and Literature |
| This submenu guides you to: |
- Press 1 for Training
- Press 2 for Literature
- Press 5 to return to the main menu
- Press # to replay this menu
|
Submenu 6: Credit and Collections
This submenu guides you to:
- Press 1 to Request a copy of an invoice or a statement of your account
- Press 2 to pay by credit card, by phone or to leave payment information
- Press 3 to request proof of delivery or refund check
- If calling for a trade reference, please fax your request to (847) 785-2702
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