Phone Menu Options

Main Menu
This menu guides you to:
  • Press * plus the four digit extension followed by # to dial an extension directly
  • Press 1 for Sales and Order Entry
  • Press 2 for Technical Assistance and Application Support
  • Press 3 for Product Repair
  • Press 4 for Training and Literature
  • Press 5 for Columbus Mechatronics Group
  • Press 6 for Credit and Collections
  • Press 8 for a dial by name directory
  • Press 0 for all other inquiries or the Operator
  • Press # to replay this menu
Submenu 1: Sales and Order Entry
This submenu guides you to:
  • Press 1 for Variable Frequency Drives
  • Press 2 for Motion Products such as Servos or Controllers
  • Press 3 for CNC, Yasnac or all other products
  • Press 5 to return to the main menu
  • Press # to replay this menu
Submenu 2: Technical Assistance and Application Support
This submenu guides you to:
  • Press 1 for Variable Frequency Drives
  • Press 2 for Motion Products such as Servos or Controllers
  • Press 3 for CNC, Yasnac or all other products
  • Press 5 to return to the main menu
  • Press # to replay this menu
Submenu 3: Product Repair
This submenu guides you to:
  • Press 1 for Repairs
  • Press 5 to return to the main menu
  • Press # to replay this menu
Submenu 4: Training and Literature
This submenu guides you to:
  • Press 1 for Training
  • Press 2 for Literature
  • Press 5 to return to the main menu
  • Press # to replay this menu

Submenu 6: Credit and Collections
This submenu guides you to:
  • Press 1 to Request a copy of an invoice or a statement of your account
  • Press 2 to pay by credit card, by phone or to leave payment information
  • Press 3 to request proof of delivery or refund check
  • If calling for a trade reference, please fax your request to (847) 785-2702