Yaskawa maintains an extensive inventory of refurbished products. This inventory is part of our exchange/refurbish program that can provide an immediate replacement in case of product failure. In most cases, we can provide exchange replacement inventory to you for next day delivery, thus minimizing your downtime and decreasing your production losses. You do not have to wait for the repair cycle.

To qualify for this program, your defective core unit must be returned within 30 days of receiving your exchange replacement unit and it must be in repairable condition. Unreturned or unrepairable core units will incur an additional charge.

Benefits Our exchange services provide the following advantages: Minimize downtime Decrease production losses Lower cost Exchange Warranty 6 month standard warranty from date of shipment 12 month standard warranty may be available depending on product type and product life cycle stage Extended warranty is available

Contact Support United States Phone: 1-800-YASKAWA (927-5292), Dial 2 Fax: 1-847-785-2712 Hours: 8:00 am to 5 pm (CST) - Monday through Friday Canada, Mexico, Central and South America View Contact Information Outside the Americas Call 1-847-887-7000, ask for Technical Support Send Us Your Exchange Request