Our goal is to minimize production downtime by providing you with prompt and reliable on-site services. Along with Yaskawa Field Service Engineers, we are also able to provide local service through our wide network of Authorized Service Providers.

Benefits Our field services provide the following advantages: Factory trained specialists Factory authorized parts to maintain warranty Utilize state-of-the-art test equipment Quick response time 24 hour support Field service warranty is 6 months Services Offered Repair Start-up assistance Preventative maintenance Emergency breakdown service Product life expectancy analysis Product retrofits/upgrades Training Exchange products After Hours Emergency Services Yaskawa provides the following services 24 hours a day, 7 days a week: Technical phone assistance Onsite field service Parts shipment If you need after hours service, please do either of the following: Call 1-800-YASKAWA (927-5292), Dial 2 Search Yaskawa Local Service Directory

Contact Field Service United States Phone: 1-800-YASKAWA (927-5292), Dial 2 Fax: 1-847-785-2713 Hours: 8:00 am to 5:00 pm (CST) - Monday through Friday Search Yaskawa Local Service Directory Canada, Mexico, Central and South America View Contact Information Outside the Americas Call 1-847-887-7000, ask for Technical Support Send Us Your Field Service Request Before You Call... Please have as much of the following information available: Complete model and spec number of unit Serial number Failure information (fault and alarm codes, descriptions) Application product is used on Length of time in service Time of occurrence Machine repair history prior to failure Note: Before a Yaskawa Field Engineer can be dispatched, please verify that you have the following: Active Yaskawa account Purchase order with date service is required