FAQ: How is the normal web page displayed when “This web UI requires a modern browser. … “ message is displayed in a Chrome browser?
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This usually occurs when firmware is downgraded. To view the normal web page the cache needs to be cleared and the page reloaded.
If the browser is not in incognito mode Use the menu (the 3 dots at the upper right) to select More tools and then Clear browsing data, or use Ctrl+Shift+Del. In the Clear browsing data dialog select Cached images and files and press the Clear data button.
Click on refresh and the normal web page is displayed.
If the browser is in incognito mode Press F12 to open Developer tools, A window will appear at the bottom of the screen.Right click on the Refresh button and select Empty Cache and Hard Reload. The normal web page is displayed.
See attached document for screen shots.
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Please read and understand the product instruction manual before installing, servicing or operating Yaskawa products. FAQ content and illustrations are provided as technical advice to augment the information in manual, not supersede it. It is not possible to give detailed instructions for all types of installation or support activities. The information described in the FAQs are subject to change without notice to improve the product or FAQ. Yaskawa assumes no responsibility for errors or omissions or damages resulting from the use of the information contained in any FAQ. All warnings, cautions and product instruction for product use must be followed. Installation, operation and maintenance should be carried out by qualified personnel. Failure to observe these and other precautions highlighted in the product manuals will expose the user to high voltages resulting in, serious injury or death. Qualified personnel are defined as individuals who are familiar with the installation, starting, operation and maintenance of Yaskawa products of the type described and have proper qualifications to perform the work.
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If you have an urgent request, please call: 1-800-YASKAWA (927-5292) or 1-847-887-7000.Electronically
To contact us electronically, please select your type of request and complete the form.Yaskawa America, Inc. - Drives & Motion Division
2121 Norman Drive South
Waukegan, IL 60085