FAQ: What do I do when I receive a "Selected collating sequence not supported by the operating system" error when running DriveWizard 6.2?
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1. Open 'Regional and Language Options' from the Classic View of Control Panel.
2. On the 'Languages' tab in the 'Supplemental language support' group box, check the box labeled 'Install files for East Asian languages'.
3. Click OK on the 'Install Supplemental Language Support' message box.
4. Clicking OK or Apply on the 'Regional and Language Options' dialog will start the install process.
5. You will need the Windows XP installation CD during the install process; insert it into the CD-ROM drive. Click OK on the 'Insert Disk' message box. On the 'Files Needed' dialog, click Browse and select the i386 folder on the installation CD.
6. When the necessary files are copied, you will be prompted to reset the computer.
After the restart, Drive Wizard should start up without an error.
SAFETY PRECAUTIONS AND INSTRUCTIONS FOR USE OF FAQ INFORMATION!
Please read and understand the product instruction manual before installing, servicing or operating Yaskawa products. FAQ content and illustrations are provided as technical advice to augment the information in manual, not supersede it. It is not possible to give detailed instructions for all types of installation or support activities. The information described in the FAQs are subject to change without notice to improve the product or FAQ. Yaskawa assumes no responsibility for errors or omissions or damages resulting from the use of the information contained in any FAQ. All warnings, cautions and product instruction for product use must be followed. Installation, operation and maintenance should be carried out by qualified personnel. Failure to observe these and other precautions highlighted in the product manuals will expose the user to high voltages resulting in, serious injury or death. Qualified personnel are defined as individuals who are familiar with the installation, starting, operation and maintenance of Yaskawa products of the type described and have proper qualifications to perform the work.
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If you have an urgent request, please call: 1-800-YASKAWA (927-5292) or 1-847-887-7000.Electronically
To contact us electronically, please select your type of request and complete the form.Yaskawa America, Inc. - Drives & Motion Division
2121 Norman Drive South
Waukegan, IL 60085