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Yaskawa provides support for all of its products on a global basis. This website supports customers of Yaskawa America, Inc. - Drives & Motion Division serving North, South, and Central America. VIDEO: Aftermarket Services Overview

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Technical Support:

United States
Phone:1-800-YASKAWA (927-5292),
dial 2 or 1-847-887-7457, dial 2
Drives Hours: 7am-7pm (CT) M-F
Motion & CNC Hours: 8am-5pm (CT) M-F
Email: technical_support@yaskawa.com
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	Question	Posted Date
	Can option F (input fusing) be ordered with circuit breaker options E, C, or M on FP605 Bypass packages? Posted Date: 02/17/2023 Answer: Option F is not allowed with options E, C, or M for the following package models because input fusing is automatically included. This applies to models: UL Type 1: 480 V: F6B1B180 - F6B1B302 UL Type 12: 480 V: F6B2B180 - F6B2B302 Product Group/Line: Inverter Drives, FP605 Enclosed Bypass Topic/Sub Topic: Ask a Technical Question, Product Launch, Circuit Protection Document Number: INV-Y4FG72 Published Date: 02/17/2023 Share \| Rate Rate this article :	02/17/2023
	Can multiple motors be used with a single inverter? Posted Date: 06/20/2013 Answer: Yes, see attached. Attachments: 20KB Product Group/Line: Inverter Drives, E7 Drive, F7 Drive, G5 GPD515 Drive, G5HHP Drive, G7 Drive, J7 Drive, P5 GPD506 Drive, P7 Drive, V7 Drive, V74X Drive, V7N Drive Topic/Sub Topic: Ask a Technical Question, Drive Size, Motors Document Number: DRV-5NTHVU Published Date: 06/20/2013 Share \| Rate Rate this article :	06/20/2013
	Can multiple HMI units be wired together in a network to communicate with each other? Posted Date: 05/03/2001 Answer: Many HMI manufacturers offer networking capabilities with their product. As an example, Exor's UniNET network enables up to 32 Exor displays to be connected together in a network using a simple RS-232, RS-422, or RS-485 connection. This provides the ability to display data from a directly wired controller or from other networked HMI units that are wired into separate controllers. Product Group/Line: Controllers, General Controllers Topic/Sub Topic: Ask a Technical Question, Applications, Integration, Network Communications Document Number: MNEN-5CJMMJ Published Date: 05/03/2001 Share \| Rate Rate this article :	05/03/2001
	Can MotionWorks IEC Versions 1.x or 2.x be installed on a virtual machine? Posted Date: 12/15/2014 Answer: It depends on the virtual machine application. Applications like VMware or Virtual Box work just fine, but Microsoft’s virtual machines do not. Microsoft implements their virtual machine with remote or networked users and MotionWorks IEC does not support networked users. Product Group/Line: MotionWorks IEC, Controllers Topic/Sub Topic: Ask a Technical Question, Software, Troubleshooting Document Number: CNT-TUO40H Published Date: 12/15/2014 Share \| Rate Rate this article :	12/15/2014
	Can MotionWorks IEC Versions 1.x or 2.x be installed on a computer running Windows Server? Posted Date: 12/15/2014 Answer: No. Microsoft implements their Windows Server with remote or networked users and MotionWorks IEC does not support networked users. Product Group/Line: MotionWorks IEC, Controllers Topic/Sub Topic: Ask a Technical Question, Software, Troubleshooting Document Number: CNT-5TKZCM Published Date: 12/15/2014 Share \| Rate Rate this article :	12/15/2014
	Can MotionWorks IEC Project Archives be created Offline? Posted Date: 02/22/2017 Answer: Yes. MotionWorks IEC development software revision 2.5.0 and higher can create Project Archives while offline. The offline Project Archive feature is very useful when a machine has been put into production and small changes to the IEC application program are required. By sending a Project Archive file to the machine user, maintenance technicians can load the updated program into the controller using the MPiec Controller’s built-in Web Server. No other programming software is required. Please see the attached PDF for steps to create a Project Archive offline. Note: There are different steps between the MP2300Siec/MP2310iec and the MP2600iec/ MP3200iec/MP3300iec. Attachments: 172KB Product Group/Line: Controllers, MotionWorks IEC, MP2000iec Series, MP2300Siec, MP2310iec, MP2600iec, MP3200iec, MP3300iec Topic/Sub Topic: Ask a Technical Question, Adjustments, Applications, Instructions, Maintenance, Parameters, Procedure - Policy, Programming Document Number: MTN-9CGKC6 Published Date: 02/22/2017 Share \| Rate Rate this article :	02/22/2017
	Can JUSP-NS100 (Sigma II, Mechatrolink I option module) and JUSP-NS115 (Sigma II, Mechatrolink II option module) co-exist on the same network with an MP2000 series controller as the master? Posted Date: 12/19/2006 Answer: Yes. Mechatrollink I and Mechatrolink II modules can co-exist in the same network, but all devices will be restricted to perform at the Mechatrolink I level. The JUSP-NS115 must be preset to a communication speed of 4M-baud and a packet size of 17-bytes. These are essentially Mechatrolink 1 motion settings. Once this is done, the MP2300 auto configuration will recognize the Modules on the network. In order to set the JUSP-NS115 to commutate using Mechatolink1 motion settings, the dip switches 1 and 2 on SW2 must be changed from ON to OFF before control power is applied to the Servopack. See attached .JPG image for diagram. Attachments: 42KB Product Group/Line: Controllers, MP2000 Series (MP2300-MP2200), MP2300 Topic/Sub Topic: Ask a Technical Question, Network Communications, Start Up - Installation Document Number: MTN-66FSMB Published Date: 12/19/2006 Share \| Rate Rate this article :	12/19/2006
	Can I use the single-turn absolute position of a Sigma-7 motor without a battery even though I have a multiturn absolute encoder? Posted Date: 02/01/2017 Answer: Yes. The Sigma-7 SERVOPACK has added a new setting for Pn002.2 (Absolute Encoder Usage). Pn002.2 = 2 (Uses absolute encoder as an absolute encoder for a single rotation). Product Group/Line: SGM7A Sigma-7, Servo Products, SGM7F Direct Drive, SGM7G Sigma-7, SGM7J Sigma-7, SGM7P Sigma-7, SGD7W Mechatrolink-III, SGD7S Sigma-7Siec, SGD7S MP2600iec, SGD7S Mechatrolink-III, SGD7S EtherCAT, SGD7S Analog Topic/Sub Topic: Ask a Technical Question, Instructions Document Number: SRV-8N5W71 Published Date: 02/01/2017 Share \| Rate Rate this article :	02/01/2017
	Can I use the Single Phase Converter (SPC) with the GA500? Posted Date: 09/30/2019 Answer: Yes, you can use the SPC with the GA500. Product Group/Line: Inverter Drives, GA500 Drive, Single Phase Converter Topic/Sub Topic: Ask a Technical Question, Product Launch Document Number: INV-HRIX4B Published Date: 09/30/2019 Share \| Rate Rate this article :	09/30/2019
	Can I use the Single Phase Converter (SPC) with the FP605? Posted Date: 03/31/2022 Answer: Yes, you can use the SPC with the FP605. Product Group/Line: Inverter Drives, FP605, Single Phase Converter Topic/Sub Topic: Ask a Technical Question, Options, Product Launch Document Number: INV-Y37732 Published Date: 03/31/2022 Share \| Rate Rate this article :	03/31/2022

Showing 991 - 1,000 of 1,000 results.

SAFETY PRECAUTIONS AND INSTRUCTIONS FOR USE OF FAQ INFORMATION!

Please read and understand the product instruction manual before installing, servicing or operating Yaskawa products. FAQ content and illustrations are provided as technical advice to augment the information in manual, not supersede it. It is not possible to give detailed instructions for all types of installation or support activities. The information described in the FAQs are subject to change without notice to improve the product or FAQ. Yaskawa assumes no responsibility for errors or omissions or damages resulting from the use of the information contained in any FAQ. All warnings, cautions and product instruction for product use must be followed. Installation, operation and maintenance should be carried out by qualified personnel. Failure to observe these and other precautions highlighted in the product manuals will expose the user to high voltages resulting in, serious injury or death. Qualified personnel are defined as individuals who are familiar with the installation, starting, operation and maintenance of Yaskawa products of the type described and have proper qualifications to perform the work.

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