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Yaskawa provides support for all of its products on a global basis. This website supports customers of Yaskawa America, Inc. - Drives & Motion Division serving North, South, and Central America. VIDEO: Aftermarket Services Overview

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Technical Support:

United States
Phone:1-800-YASKAWA (927-5292),
dial 2 or 1-847-887-7457, dial 2
Drives Hours: 7am-7pm (CT) M-F
Motion & CNC Hours: 8am-5pm (CT) M-F
Email: technical_support@yaskawa.com
Online: Submit Support Request

Canada, Mexico, Central and South America
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24/7 including holidays

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Showing 991 - 1,000 of 1,093 results.

	Question	Posted Date
	Can JUSP-NS100 (Sigma II, Mechatrolink I option module) and JUSP-NS115 (Sigma II, Mechatrolink II option module) co-exist on the same network with an MP2000 series controller as the master? Posted Date: 12/19/2006 Answer: Yes. Mechatrollink I and Mechatrolink II modules can co-exist in the same network, but all devices will be restricted to perform at the Mechatrolink I level. The JUSP-NS115 must be preset to a communication speed of 4M-baud and a packet size of 17-bytes. These are essentially Mechatrolink 1 motion settings. Once this is done, the MP2300 auto configuration will recognize the Modules on the network. In order to set the JUSP-NS115 to commutate using Mechatolink1 motion settings, the dip switches 1 and 2 on SW2 must be changed from ON to OFF before control power is applied to the Servopack. See attached .JPG image for diagram. Attachments: 42KB Product Group/Line: Controllers, MP2000 Series (MP2300-MP2200), MP2300 Topic/Sub Topic: Ask a Technical Question, Network Communications, Start Up - Installation Document Number: MTN-66FSMB Published Date: 12/19/2006 Share \| Rate Rate this article :	12/19/2006
	Can I use the single-turn absolute position of a Sigma-7 motor without a battery even though I have a multiturn absolute encoder? Posted Date: 02/01/2017 Answer: Yes. The Sigma-7 SERVOPACK has added a new setting for Pn002.2 (Absolute Encoder Usage). Pn002.2 = 2 (Uses absolute encoder as an absolute encoder for a single rotation). Product Group/Line: SGM7A Sigma-7, Servo Products, SGM7F Direct Drive, SGM7G Sigma-7, SGM7J Sigma-7, SGM7P Sigma-7, SGD7W Mechatrolink-III, SGD7S Sigma-7Siec, SGD7S MP2600iec, SGD7S Mechatrolink-III, SGD7S EtherCAT, SGD7S Analog Topic/Sub Topic: Ask a Technical Question, Instructions Document Number: SRV-8N5W71 Published Date: 02/01/2017 Share \| Rate Rate this article :	02/01/2017
	Can I use the Single Phase Converter (SPC) with the GA500? Posted Date: 09/30/2019 Answer: Yes, you can use the SPC with the GA500. Product Group/Line: Inverter Drives, GA500 Drive, Single Phase Converter Topic/Sub Topic: Ask a Technical Question, Product Launch Document Number: INV-HRIX4B Published Date: 09/30/2019 Share \| Rate Rate this article :	09/30/2019
	Can I use the Single Phase Converter (SPC) with the FP605? Posted Date: 03/31/2022 Answer: Yes, you can use the SPC with the FP605. Product Group/Line: Inverter Drives, FP605, Single Phase Converter Topic/Sub Topic: Ask a Technical Question, Options, Product Launch Document Number: INV-Y37732 Published Date: 03/31/2022 Share \| Rate Rate this article :	03/31/2022
	Can I use the R1000 with the GA500? Posted Date: 09/30/2019 Answer: Yes, you can use the R1000 with the GA500. Product Group/Line: Inverter Drives, GA500 Drive, R1000 Regenerative Unit Topic/Sub Topic: Ask a Technical Question, Product Launch Document Number: INV-L8QVPT Published Date: 09/30/2019 Share \| Rate Rate this article :	09/30/2019
	Can I use the app on a phone or tablet running iOS or Android? Posted Date: 08/03/2018 Answer: DriveWizard^® Mobile works on mobile devices that use either iOS or Android. Product Group/Line: Inverter Drives, DriveWizard Mobile Topic/Sub Topic: Ask a Technical Question, Drive Software, Drive Wizard, Product Launch, Instructions Document Number: INV-5E8VMK Published Date: 08/03/2018 Share \| Rate Rate this article :	08/03/2018
	Can I reuse the option card that's installed on my V1000 on the GA500? Or do I need to purchase a new card? Posted Date: 11/04/2019 Answer: Most V1000 option cards can be reused on the GA500. Attached is a compatibility matrix for your reference. Whether reusing an existing or purchasing a new option card, you will require the option card carrier JOHB-GA50 to be able to mount the option card onto the GA500. If flashing of the option card is recommended or required, please contact your local distributor or Yaskawa Technical Support for assistance. Attachments: 39KB Product Group/Line: Inverter Drives, GA500 Drive, V1000 Drive Topic/Sub Topic: Ask a Technical Question, Options, Product Launch Document Number: INV-83RWO7 Published Date: 11/04/2019 Share \| Rate Rate this article :	11/04/2019
	Can I program the GA500 without any type of power applied to the drive? Posted Date: 09/26/2019 Answer: Yes, using the USB port. Using DriveWizard Industrial or DriveWizard Mobile (USB-OTG), it will provide enough power to write parameters to the drive. Product Group/Line: Inverter Drives, GA500 Drive Topic/Sub Topic: Ask a Technical Question, Product Launch, Programming Document Number: INV-986XME Published Date: 09/26/2019 Share \| Rate Rate this article :	09/26/2019
	Can I program the FP605 without any type of power applied to the drive? Posted Date: 04/06/2022 Answer: Yes, using the USB port. Using DriveWizard Industrial or DriveWizard Mobile (USB On-The-Go) will provide enough power to write parameters to the drive. Product Group/Line: Inverter Drives, FP605 Topic/Sub Topic: Ask a Technical Question, Programming, Product Launch Document Number: INV-973C46 Published Date: 04/06/2022 Share \| Rate Rate this article :	04/06/2022
	Can I program HV600 wirelessly via Bluetooth? Posted Date: 07/20/2020 Answer: Not at initial release. A version of the HV600 HOA keypad with Bluetooth capability will be available as an option later. Product Group/Line: Inverter Drives, HV600 Drive Topic/Sub Topic: Ask a Technical Question, Product Launch, Programming, Keypad-Operator Document Number: INV-O75S7U Published Date: 07/20/2020 Share \| Rate Rate this article :	07/20/2020

Showing 991 - 1,000 of 1,093 results.

SAFETY PRECAUTIONS AND INSTRUCTIONS FOR USE OF FAQ INFORMATION!

Please read and understand the product instruction manual before installing, servicing or operating Yaskawa products. FAQ content and illustrations are provided as technical advice to augment the information in manual, not supersede it. It is not possible to give detailed instructions for all types of installation or support activities. The information described in the FAQs are subject to change without notice to improve the product or FAQ. Yaskawa assumes no responsibility for errors or omissions or damages resulting from the use of the information contained in any FAQ. All warnings, cautions and product instruction for product use must be followed. Installation, operation and maintenance should be carried out by qualified personnel. Failure to observe these and other precautions highlighted in the product manuals will expose the user to high voltages resulting in, serious injury or death. Qualified personnel are defined as individuals who are familiar with the installation, starting, operation and maintenance of Yaskawa products of the type described and have proper qualifications to perform the work.

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