Support

Frequently Asked Questions

Didn't find what you were looking for? Try
  Question Posted Date

Can JUSP-NS100 (Sigma II, Mechatrolink I option module) and JUSP-NS115 (Sigma II, Mechatrolink II option module) co-exist on the same network with an MP2000 series controller as the master?

12/19/2006

Can I use the single-turn absolute position of a Sigma-7 motor without a battery even though I have a multiturn absolute encoder?

02/01/2017

Can I use the Single Phase Converter (SPC) with the GA500?

09/30/2019

Can I use the Single Phase Converter (SPC) with the FP605?

03/31/2022

Can I use the R1000 with the GA500?

09/30/2019

Can I use the app on a phone or tablet running iOS or Android?

08/03/2018

Can I reuse the option card that's installed on my V1000 on the GA500? Or do I need to purchase a new card?

11/04/2019

Can I program the GA500 without any type of power applied to the drive?

09/26/2019

Can I program the FP605 without any type of power applied to the drive?

04/06/2022

Can I program HV600 wirelessly via Bluetooth?

07/20/2020

SAFETY PRECAUTIONS AND INSTRUCTIONS FOR USE OF FAQ INFORMATION!

Please read and understand the product instruction manual before installing, servicing or operating Yaskawa products. FAQ content and illustrations are provided as technical advice to augment the information in manual, not supersede it. It is not possible to give detailed instructions for all types of installation or support activities. The information described in the FAQs are subject to change without notice to improve the product or FAQ. Yaskawa assumes no responsibility for errors or omissions or damages resulting from the use of the information contained in any FAQ. All warnings, cautions and product instruction for product use must be followed. Installation, operation and maintenance should be carried out by qualified personnel. Failure to observe these and other precautions highlighted in the product manuals will expose the user to high voltages resulting in, serious injury or death. Qualified personnel are defined as individuals who are familiar with the installation, starting, operation and maintenance of Yaskawa products of the type described and have proper qualifications to perform the work.