Support

Yaskawa provides support for all of its products on a global basis. This website supports customers of Yaskawa America, Inc. - Drives & Motion Division serving North, South, and Central America. VIDEO: Aftermarket Services Overview

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Visit the Yaskawa Solution Center, a self-service portal providing all the functionality and content needed to resolve issues immediately, 24/7. View Solution Center Quick Tips

Technical Support:

United States
Phone:1-800-YASKAWA (927-5292),
dial 2 or 1-847-887-7457, dial 2
Drives Hours: 7am-7pm (CT) M-F
Motion & CNC Hours: 8am-5pm (CT) M-F
Email: technical_support@yaskawa.com
Online: Submit Support Request

Canada, Mexico, Central and South America
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After Hours Emergency Support
24/7 including holidays

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	Question	Posted Date
	Are V7 Options compatible with V1000? Can V1000 Options be used with V7? Posted Date: 07/27/2007 Answer: No, for any option card. But several of the enclosure options (DIN rail, external heatsink kits) can be. Product Group/Line: Inverter Drives, V1000 Drive Topic/Sub Topic: Ask a Technical Question, Options Document Number: DRV-75FSSA Published Date: 07/27/2007 Share \| Rate Rate this article :	07/27/2007
	Are V74X Options compatible with V1000-4X? Posted Date: 06/21/2010 Answer: No, not for any option card. Product Group/Line: Inverter Drives, V1000-4X Drive Topic/Sub Topic: Ask a Technical Question, Options Document Number: DRV-86MQ8P Published Date: 06/21/2010 Share \| Rate Rate this article :	06/21/2010
	Are V1000 Options compatible with V1000-4X? Posted Date: 06/21/2010 Answer: Most V1000 options can be used with V1000-4X. Notable exceptions are the 24VDC Control Power Unit, MECHATROLINK-II Communications option card, and the EMC C3 Filter options. Also, any external power option (reactors, C1 filters, dynamic braking) and remote digital operators, while electrically compatible, likely require special mounting considerations due to the nature of the harsh environments in which the V1000-4X is generally mounted. Product Group/Line: Inverter Drives, V1000-4X Drive Topic/Sub Topic: Ask a Technical Question, Options Document Number: DRV-86MQ9P Published Date: 06/21/2010 Share \| Rate Rate this article :	06/21/2010
	Are the V1000 network communications full function Modbus or Yaskawa standard? Posted Date: 07/27/2007 Answer: Standard network communications are configured for MEMOBUS. Product Group/Line: Inverter Drives, V1000 Drive Topic/Sub Topic: Ask a Technical Question, Network Communications Document Number: DRV-75FSLE Published Date: 07/27/2007 Share \| Rate Rate this article :	07/27/2007
	Are the V1000 and V1000-4X the same physical size as the V7? Posted Date: 07/27/2007 Answer: Yes, from 5HP and below. Above that, the V1000 is as much as 30% smaller than V7. It can also be mounted side-by-side, further reducing panel space. Product Group/Line: Inverter Drives, V1000 Drive, V1000-4X Drive Topic/Sub Topic: Ask a Technical Question, Drive Size Document Number: DRV-75FSJZ Published Date: 07/27/2007 Share \| Rate Rate this article :	07/27/2007
	Are the SMC-2000 and LEGEND-MC controllers capable of performing S-Curve profiling? Posted Date: 08/03/2001 Answer: By using the IT command (Independent Time Constant smoothing function), the acceleration and deceleration can be filtered to create an S-Curve velocity profile. The attached technical note describes how to calculate its effect. Attachments: 27KB Product Group/Line: Controllers, SMC-2000, SMC-3010 LEGEND-MC Topic/Sub Topic: Ask a Technical Question, Operation, Programming Document Number: MNEN-5CJMF4 Published Date: 08/03/2001 Share \| Rate Rate this article :	08/03/2001
	Are there plans for a dedicated 600V micro-drive? Posted Date: 01/03/2011 Answer: There are no plans at this time. Product Group/Line: Inverter Drives, A1000 Drive Topic/Sub Topic: Ask a Technical Question, Product Launch Document Number: DRV-7TWRX7 Published Date: 01/03/2011 Share \| Rate Rate this article :	01/03/2011
	Are there plans for a 600V Z1000U drive? Posted Date: 01/21/2015 Answer: At this time, there is no plan for a 600V offering. Product Group/Line: Inverter Drives, Z1000U Matrix Drive Topic/Sub Topic: Ask a Technical Question, Product Launch Document Number: INV-6B0NHP Published Date: 01/21/2015 Share \| Rate Rate this article :	01/21/2015
	Are there plans for 600V versions of D1000 and R1000? Posted Date: 07/15/2015 Answer: No. Product Group/Line: Inverter Drives, D1000 Regenerative Converter, R1000 Regenerative Unit Topic/Sub Topic: Ask a Technical Question, Product Launch Document Number: INV-OGS357 Published Date: 07/15/2015 Share \| Rate Rate this article :	07/15/2015
	Are there changes to the bypass packages relative to the Z1000? Posted Date: 05/13/2020 Answer: Many, including single-point access to all parameters, the keypad is mounted on the bypass frame so it remains stationary when the door is removed, and many more to make to simplify set up, programming, and operation. Product Group/Line: Inverter Drives, Z1000 Bypass, HV600 Enclosed Bypass, HV600 Narrow Bypass Topic/Sub Topic: Ask a Technical Question, Bypass Function, Product Launch Document Number: INV-VNDRU2 Published Date: 05/13/2020 Share \| Rate Rate this article :	05/13/2020

Showing 991 - 1,000 of 1,000 results.

SAFETY PRECAUTIONS AND INSTRUCTIONS FOR USE OF FAQ INFORMATION!

Please read and understand the product instruction manual before installing, servicing or operating Yaskawa products. FAQ content and illustrations are provided as technical advice to augment the information in manual, not supersede it. It is not possible to give detailed instructions for all types of installation or support activities. The information described in the FAQs are subject to change without notice to improve the product or FAQ. Yaskawa assumes no responsibility for errors or omissions or damages resulting from the use of the information contained in any FAQ. All warnings, cautions and product instruction for product use must be followed. Installation, operation and maintenance should be carried out by qualified personnel. Failure to observe these and other precautions highlighted in the product manuals will expose the user to high voltages resulting in, serious injury or death. Qualified personnel are defined as individuals who are familiar with the installation, starting, operation and maintenance of Yaskawa products of the type described and have proper qualifications to perform the work.

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