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Yaskawa provides support for all of its products on a global basis. This website supports customers of Yaskawa America, Inc. - Drives & Motion Division serving North, South, and Central America. VIDEO: Aftermarket Services Overview

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Technical Support:

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Phone:1-800-YASKAWA (927-5292),
dial 2 or 1-847-887-7457, dial 2
Drives Hours: 7am-7pm (CT) M-F
Motion & CNC Hours: 8am-5pm (CT) M-F
Email: technical_support@yaskawa.com
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Showing 991 - 1,000 of 1,000 results.

	Question	Posted Date
	Are F7 Options compatible with A1000? Can A1000 Options be used with F7? Posted Date: 01/04/2011 Answer: No, the options are not interchangeable. Product Group/Line: Inverter Drives, A1000 Drive Topic/Sub Topic: Ask a Technical Question, Options Document Number: DRV-8CDKJ4 Published Date: 01/04/2011 Share \| Rate Rate this article :	01/04/2011
	Are external heatsink mounting kits available for the FP605? Posted Date: 04/06/2022 Answer: Yes, external heatsink kits are available for UL Type 1 and UL Type 12 panel installations using the FP605 IP20/UL Type 1 Drive. The UL Type 12 external heatsink works in concert with the FP605 IP20/UL Type 1 drive’s IP55 backside rating to provide a UL Type 12 external mount rating. View list. Product Group/Line: Inverter Drives, FP605 Topic/Sub Topic: Ask a Technical Question, Enclosure, Product Launch, Options Document Number: INV-2D5539 Published Date: 04/06/2022 Share \| Rate Rate this article :	04/06/2022
	Are example application programs available for the EXOR HMI when using an MP940 Machine Controller? Posted Date: 02/13/2014 Answer: The EXOR Designer/HMI and MotionWorks+/MP940 example programs below are designed for simple plug-and-play use with the MP940 hardware demo units offered through Yaskawa (DEMO4700 and DEMO4701). These programs can also be used as program templates with only a few minor adjustments. Advantages of using these programs include reduced start-up & debug time, faster integration, simple operation testing, and improved programming structure. There is an HMI program example available for each of the following EXOR HMI units: MD00R-02, CP10G-04, CP11G-04, eTOP12, eTOP11, eTOP12, eTOP30 The MotionWorks+ example program below is designed to work with the MP940 demo components and any of the EXOR HMI products listed above. The EXOR HMI should be configured with the "Yaskawa MP/CP Memobus Driver" communicating at 19.2 kbps. Some parameters may need to be changed when applying this example program to a different machine, including: motor base speed, speed limits, gain settings, torque limits, gear ratios, feed constants, machine cycles, and others. When using one of the MP940 demo units, the components will be: SGMAH-01* (8192ppr incremental encoder, 3000 RPM rated speed, 5000 rpm maximum speed), 400ppr external encoder. Please see FAQ # MNEN-5CJMJ8 to download the latest EXOR HMI Driver. Attachments: 2KB 2KB 36KB 30KB 3KB 131KB 2KB 30KB Product Group/Line: Controllers, MotionWorks Plus Software, MP940 Machine Controller Topic/Sub Topic: Ask a Technical Question, Application Example, Programming, Software, Start Up - Installation Document Number: MNEN-5CJMEE Published Date: 02/13/2014 Share \| Rate Rate this article :	02/13/2014
	Are end caps (NEMA 1 kits) available for the protected chassis versions? Posted Date: 06/29/2012 Answer: Remember that NEMA 1 is now standard through ratings of 75HP @ 240V, 125HP @ 480V, and 100HP @ 600V. For drives larger than this, separate NEMA 1 kits are available. These kits are the same ones that are used for A1000 Product Group/Line: Inverter Drives, P1000 Drive Topic/Sub Topic: Ask a Technical Question, Product Launch Document Number: DRV-8VQKV3 Published Date: 06/29/2012 Share \| Rate Rate this article :	06/29/2012
	Are end caps (NEMA 1 kits) available for the protected chassis versions? Posted Date: 05/31/2012 Answer: Remember that NEMA 1 is now standard through ND ratings of 75HP @ 240V, 125HP @ 480V, and 100HP @ 600V. For drives larger than this, separate NEMA 1 kits are available. Product Group/Line: Inverter Drives, A1000 Drive Topic/Sub Topic: Ask a Technical Question, Enclosure Document Number: DRV-8USTLV Published Date: 05/31/2012 Share \| Rate Rate this article :	05/31/2012
	Are E7 Options compatible with Z1000? Can Z1000 Options be used with E7? Posted Date: 09/13/2012 Answer: No. Option cards for the E7 cannot be used on the Z1000 and option cards for the Z1000 cannot be used on the E7. Product Group/Line: Inverter Drives, Z1000 Drive Topic/Sub Topic: Ask a Technical Question, Product Launch Document Number: DRV-8P2Q8G Published Date: 09/13/2012 Share \| Rate Rate this article :	09/13/2012
	Are common multimeters able to measure the correct output voltage of the VFD? Posted Date: 04/01/2014 Answer: An inverter provides a PWM output voltage waveform. Most digital multimeters (DMM) measure the peak voltage and calculate the average. In order to obtain an accurate output voltage reading a "true RMS" meter with selectable low pass filter is needed. Other reliable and accurate instruments include an oscilloscope. Many true RMS meters display readings 20 to 30% higher than the drive's controller display as most of true RMS digital multimeters have wide bandwidth. These multimeters are measuring the carrier frequency/switching frequency generated by VFDs. The low pass filter (LPF) is designed to help block unwanted voltages above 1 kHz when measuring AC voltage or AC frequency. The LPF can improve measurement performance on composite sine waves that are typically generated by inverters and variable frequency motor drives. Please see the attached for additional support links. Attachments: 18KB Product Group/Line: Inverter Drives, General Inverter Drives Topic/Sub Topic: Ask a Technical Question, Procedure - Policy Document Number: DRV-9AXJ36 Published Date: 04/01/2014 Share \| Rate Rate this article :	04/01/2014
	Are color code charts available for breakout cables used with MP2000 series I/O connectors? Posted Date: 04/01/2009 Answer: Yes. See the document numbers below for the appropriate cable. JEPMC-W2060-xx MP2300 CPU I/O (20 pin): Document # TD.MCD.04.MQF (Connector: 1020-3000VE Shell: 10320-52F0-008 Sumitomo 3M) JEPMC-W2061-xx LIO-01 and LIO-02 (48 pin): Document # TD.MCD.04.MW9 (Connector: FCN-364J048-AU Shell: FCN-360C048-E Fujitsu) JEPMC-W2063-xx MP2000 Series CNTR-01: Document # TD.MCD.06.148 JEPMC-W5410-xx IO2310, IO2330: Document # TD.MCD.06.150 JEPMC-W6060-xx MP2000 Series LIO-04/05, DO-01 (50 pin): Document # TD.MCD.06.151 (Connector: 10150-3000VE Shell: 10350-52A0-008 Sumitomo 3M) JEPMC-W6080-xx MP2000 Series AI-01 (26 pin). Document # TD.MCD.06.149 (Connector: 10126-3000VE Shell: 10326-52A0-008 Sumitomo 3M) JEPMC-W6090-xx MP2000 Series AO-01: Document # TD.MCD.06.152 Product Group/Line: Controllers, MP2000 Series (MP2300-MP2200), MP2300 Topic/Sub Topic: Ask a Technical Question, Procedure - Policy, Start Up - Installation, Wiring Document Number: MTN-63JTZ6 Published Date: 04/01/2009 Share \| Rate Rate this article :	04/01/2009
	Are certain power options required when ordering an FP605 Configured package? Posted Date: 02/17/2023 Answer: Power option E, C, M, or F is required for models: UL Type 1: 480 V: F6C1B361 - F6C1B720 UL Type 12: 480 V: F6C2B361 - F6C2B720 Product Group/Line: Inverter Drives, FP605 Enclosed Configured Topic/Sub Topic: Ask a Technical Question, Product Launch, Options Document Number: INV-PWKJ78 Published Date: 02/17/2023 Share \| Rate Rate this article :	02/17/2023
	Are all options available for UL Type 1, UL Type 12, and UL Type 3R Bypass packages? Posted Date: 02/17/2023 Answer: Power options 3 (space heater) and 4 (50C ambient) are for UL Type 3R packages only. Similarly, control option M (keypad viewing window) is for the UL Type 3R package only. Finally, power option 4 (50°C ambient) cannot be ordered with power option G (drive input disconnect switch). Product Group/Line: Inverter Drives, FP605 Enclosed Bypass Topic/Sub Topic: Ask a Technical Question, Product Launch, Options Document Number: INV-TEOZ7E Published Date: 02/17/2023 Share \| Rate Rate this article :	02/17/2023

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SAFETY PRECAUTIONS AND INSTRUCTIONS FOR USE OF FAQ INFORMATION!

Please read and understand the product instruction manual before installing, servicing or operating Yaskawa products. FAQ content and illustrations are provided as technical advice to augment the information in manual, not supersede it. It is not possible to give detailed instructions for all types of installation or support activities. The information described in the FAQs are subject to change without notice to improve the product or FAQ. Yaskawa assumes no responsibility for errors or omissions or damages resulting from the use of the information contained in any FAQ. All warnings, cautions and product instruction for product use must be followed. Installation, operation and maintenance should be carried out by qualified personnel. Failure to observe these and other precautions highlighted in the product manuals will expose the user to high voltages resulting in, serious injury or death. Qualified personnel are defined as individuals who are familiar with the installation, starting, operation and maintenance of Yaskawa products of the type described and have proper qualifications to perform the work.

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