Support

Frequently Asked Questions

Didn't find what you were looking for? Try
  Question Posted Date

What could cause an motor to run away when it is enabled (/S-ON goes low)?

07/13/2004

What could be the problem if a computer cannot communicate to a LEGEND-MC over Ethernet?

03/19/2002

What Control Methods does the V1000 offer?

07/27/2007

What control methods does the P1000 offer?

06/29/2012

What Control Methods does the J1000 offer?

08/01/2008

What control methods does the A1000 offer?

01/04/2011

What changes must be made in the program when switching from a 218IF-01 (JAPMC-CM2300-E) card to a 218IF-02 (JAPMC-CM2302-E) card on the MP2000 series controller platform?

03/10/2015

What causes ‘CPU Status: Stopped’ and how can it be fixed?

09/12/2014

What causes the MPiec Controller’s WebUI to report "Not a valid firmware file" when uploading a firmware?

06/13/2016

What causes the MotionWorks IEC error message "The project cannot be downloaded because it was compiled for a different device or a different version of the connected device. Please select the device version in the Resource Settings Dialog that matches the connected device."

09/13/2018

What causes FLT_BSY output to come on at a SigmaLogic AOI block?

09/15/2014

What causes an E19A alarm on the NS600 indexer and how is the error corrected?

07/13/2004

What CASE Software is available for the V1000-4X?

06/21/2010

What CASE Software is available for the J1000?

08/01/2008

What can cause a MotionWorks IEC 3.x USB license key to be unrecognized?

01/27/2017

What are the Z1000 ratings?

09/13/2012

What are the vibration specifications for Sigma II Motors?

06/30/2008

What are the V1000-4X's ratings?

06/21/2010

What are the units of the Sigma 2 Servopack (SGDH) Parameters, Pn301 (Contact Input Speed1), Pn302 (Contact Input Speed2), Pn303(Contact Input Speed3) and Pn304 (Jog Speed) when a Direct Drive motor is connected?

09/06/2004

What are the system requirements for DriveWizard Mobile?

08/03/2018

SAFETY PRECAUTIONS AND INSTRUCTIONS FOR USE OF FAQ INFORMATION!

Please read and understand the product instruction manual before installing, servicing or operating Yaskawa products. FAQ content and illustrations are provided as technical advice to augment the information in manual, not supersede it. It is not possible to give detailed instructions for all types of installation or support activities. The information described in the FAQs are subject to change without notice to improve the product or FAQ. Yaskawa assumes no responsibility for errors or omissions or damages resulting from the use of the information contained in any FAQ. All warnings, cautions and product instruction for product use must be followed. Installation, operation and maintenance should be carried out by qualified personnel. Failure to observe these and other precautions highlighted in the product manuals will expose the user to high voltages resulting in, serious injury or death. Qualified personnel are defined as individuals who are familiar with the installation, starting, operation and maintenance of Yaskawa products of the type described and have proper qualifications to perform the work.