Support

Yaskawa provides support for all of its products on a global basis. This website supports customers of Yaskawa America, Inc. - Drives & Motion Division serving North, South, and Central America. VIDEO: Aftermarket Services Overview

Solution Center
Visit the Yaskawa Solution Center, a self-service portal providing all the functionality and content needed to resolve issues immediately, 24/7. View Solution Center Quick Tips

Technical Support:

United States
Phone:1-800-YASKAWA (927-5292),
dial 2 or 1-847-887-7457, dial 2
Drives Hours: 7am-7pm (CT) M-F
Motion & CNC Hours: 8am-5pm (CT) M-F
Email: technical_support@yaskawa.com
Online: Submit Support Request

Canada, Mexico, Central and South America
View Contact Information

After Hours Emergency Support
24/7 including holidays

Yaskawa Solution Center

Experience Extra

Frequently Asked Questions

Product Group

Product

Sub-Topic

Applications

Clear

Sort by :

Expand All

Didn't find what you were looking for? Try

Showing 461 - 480 of 1,089 results.

	Question	Posted Date
	OPE03 -- Fault Code Description Posted Date: 06/08/2007 Answer: Digital Operator Display Text: OPE03 Terminal Description: Multi-function input selection fault. Possible Cause(s): Duplicate functions are selected, up/down commands or trim control increase/decrease are not set simultaneously (GPD515/G5 only). Speed search from maximum frequency and speed search from set frequency are set simultaneously. Corrective Action: Verify program settings 515/G5 (H1-01 ~ H1-06), 506/P5 (n035 ~ n039). For more information and a complete list of fault codes see the following manuals TM4515, TM4506 and PP.P5G5.01. Product Group/Line: Inverter Drives, G5 GPD515 Drive, P5 GPD506 Drive, P5 Drive 600 Volt, G5 Drive 600 Volt Topic/Sub Topic: Ask a Technical Question, Fault Code Description Document Number: DRV-5P2MH7 Published Date: 06/08/2007 Share \| Rate Rate this article :	06/08/2007
	OPE02 -- Fault Code Description Posted Date: 06/08/2007 Answer: Digital Operator Display Text: OPE02 Limit Description: Constant data is out of range. 506 digital operator will display OPE06 Possible Cause(s): Parameter set above the allowable range. Corrective Action: Verify the program settings. For more information and a complete list of fault codes see the following manuals TM4515, TM4506 and PP.P5G5.01. Product Group/Line: Inverter Drives, G5 GPD515 Drive, P5 GPD506 Drive, P5 Drive 600 Volt, G5 Drive 600 Volt Topic/Sub Topic: Ask a Technical Question, Fault Code Description Document Number: DRV-5P2MEC Published Date: 06/08/2007 Share \| Rate Rate this article :	06/08/2007
	oPA - Fault Code Description Posted Date: 06/08/2007 Answer: Digital Operator Display Text:oPA Description:OPR (Operator connecting fault) Causes and Corrective Actions: Cycle power.If the fault remains, replace the drive. A complete list of fault codes is available in the V7 instruction manual. Find the manual on the Yaskawa website. Product Group/Line: Inverter Drives, V74X Drive, V7N Drive, V7 Drive Topic/Sub Topic: Ask a Technical Question, Fault Code Description Document Number: DRV-5P3R2J Published Date: 06/08/2007 Share \| Rate Rate this article :	06/08/2007
	On what applications should the GPD 506/P5 be used? Posted Date: 11/29/2005 Answer: The drive is designed specifically where overload and starting torque requirements are well known. Common uses include fans, centrifugal pumps, commercial laundry machines, grinders, buffers, low-viscosity mixers, centrifuges and saws. Product Group/Line: Inverter Drives, P5 GPD506 Drive, P5 Drive 600 Volt Topic/Sub Topic: Ask a Technical Question, Applications Document Number: DRV-5FLLR8 Published Date: 11/29/2005 Share \| Rate Rate this article :	11/29/2005
	On the V7 Drive are the Logic inputs and the Logic Common terminal (SC) electrically isolated from the Frequency Reference Common (FC)? Posted Date: 07/13/2004 Answer: Yes. The Logic Inputs (S1..S7) and Logic Common (SC) are electrically isolated from all other terminals including FC and chassis ground. In fact all circuit board connections are DC isolated from chassis ground. However, 'Frequency Common' (FC) is 'OV' (read 'zero volts') which is the circuit board common. FC is not isolated from the MODBUS terminals (S+,S-,R+ and R-). Note: Earlier versions of the V7 Drive were named GPD 315/V7, GPD 315 or VS Mini V7. Product Group/Line: Inverter Drives, V74X Drive, V7 Drive Topic/Sub Topic: Ask a Technical Question, Wiring Document Number: DRV-5FLM4Q Published Date: 07/13/2004 Share \| Rate Rate this article :	07/13/2004
	On the V1000 series drive, should the H1, HC circuit be used with an external 24V supply? Posted Date: 10/21/2013 Answer: A external, 24VDC power supply will cause damage to the isolation photo coupler and void the warranty. Furthermore, the safety directive EN61508, will no longer meet its requirements. Therefore, using the internal power supply for this circuit is the only supported wiring of this circuit. For additional information, please refer to the manual SIEPC71060618 or search for IEC 61508 in Wikipedia. Product Group/Line: Inverter Drives, V1000-4X Drive, V1000 Drive Topic/Sub Topic: Ask a Technical Question, Wiring Document Number: DRV-9CPJM4 Published Date: 10/21/2013 Related Files: V1000 Compact Vector Control Drive Technical Manual Share \| Rate Rate this article :	10/21/2013
	On the J7 drive, can the input reference terminal FR still be used when the drive is programmed for Up/Down control? Posted Date: 06/20/2013 Answer: No. The input reference FR is ignored by the drive when Up/Down control is used. Up/Down Control has priority over the FR input as the speed reference. Refer to the attached to see other considerations to be taken when using the Up/Down control: For additional information, refer to TM.J7.01. Attachments: 19KB Product Group/Line: Inverter Drives, J7 Drive Topic/Sub Topic: Ask a Technical Question, Programming Document Number: DRV-5KULF7 Published Date: 06/20/2013 Share \| Rate Rate this article :	06/20/2013
	On the GPD 515/G5, If Terminal 1 to 11 are closed, but the GPD515/G5 inverter still does not run. What is wrong? Posted Date: 07/13/2004 Answer: There are 3 possible reasons that the drive is not running: 1. The drive is receiving no speed reference. If this is the case, the Run light will be on, and the Stop light will be flashing. 2. The inverter is not using the input terminals for the 'Run' command. Set Parameter 'b1-02' to '1: Terminal'. 3. The inverter is being placed into the 'drive' mode with the run command at Terminal '1' already engaged? Remove that contact closure and then reapply it. Product Group/Line: Inverter Drives, G5 GPD515 Drive, G5 Drive 600 Volt Topic/Sub Topic: Ask a Technical Question, Troubleshooting, Wiring Document Number: DRV-5FLMBT Published Date: 07/13/2004 Share \| Rate Rate this article :	07/13/2004
	On the GPD 515/G5, can the 15V at pin-15 power a proximity sensor? Posted Date: 07/13/2004 Answer: Maybe. The 15V at pin-15 is referenced to board common (pin-17) and rated to source 20mA max. Unless the output of the proximity sensor is isolated, using the sensors output to sink one of the logic inputs would necessitate connecting logic common (pin-11) to board common (pin-17). This could cause potential GROUND LOOP problems with other inputs. Product Group/Line: Inverter Drives, G5 GPD515 Drive, G5 Drive 600 Volt Topic/Sub Topic: Ask a Technical Question, Wiring Document Number: DRV-5FLM7M Published Date: 07/13/2004 Share \| Rate Rate this article :	07/13/2004
	On the GPD503, why does the Stop LED continue to flash after the drive has stopped runnning? Posted Date: 06/20/2013 Answer: This is a normal wait state for the drive. It indicates that the drive is in standby mode and waiting to receive a run command. The GPD 503 has 7 indicator lamps attached is a flowchart describing the different functions of each LED, including the STOP LED. Attachments: 30KB Product Group/Line: Inverter Drives, G3 GPD503 Drive Topic/Sub Topic: Ask a Technical Question, Keypad-Operator Document Number: DRV-5KDKPC Published Date: 06/20/2013 Share \| Rate Rate this article :	06/20/2013
	On the A1000 series, if a unidirectional 3-wire control is desired, can the directional digital input (H1-0X = 0) be disabled? Posted Date: 11/13/2013 Answer: When in 3-wire control a digital input must be dedicated to (H1-0X = 0), even when not used, otherwise 3 wire control will be disabled. Product Group/Line: Inverter Drives, A1000 Drive, P1000 Drive, V1000-4X Drive, V1000 Drive Topic/Sub Topic: Ask a Technical Question, Wiring Document Number: DRV-9DDJV9 Published Date: 11/13/2013 Share \| Rate Rate this article :	11/13/2013
	On an MPiec Series Controller, what information is cleared when the "Initialize SRAM" feature is executed? Posted Date: 08/16/2013 Answer: Initializing SRAM will reset or initialize the following data: 1. Absolute Encoder offsets stored in the MPiec Controller by the MC_SetPosition function block. Use a homing procedure after initializing SRAM to ensure that the correct absolute encoder offsets are re-established. 2. IEC Global variables marked as 'Retain' data. Reload any necessary retained (non-volatile) variables. 3. Alarm history. Product Group/Line: Controllers, MP2000iec Series, MP2300Siec, MP2310iec, MP2600iec, MP3200iec Topic/Sub Topic: Ask a Technical Question, Adjustments, Alarm, Application Example, Document Clarification, Hardware, Instructions, Maintenance, Network Communications, Start Up - Installation, Troubleshooting Document Number: MTN-99YRPM Published Date: 08/16/2013 Share \| Rate Rate this article :	08/16/2013
	On an MP2600iec, is it possible to use the CN-13 latch input instead of the CN-1 latch input? Posted Date: 02/28/2017 Answer: This question comes up if the user does not have a CN-1 cable, but has a CN-13 cable for the Digital and Analog I/O, along with the External Encoder Axis. If there is no external encoder present, using the latch input on the CN-13 connector will result in a recorded position of '0' since the external encoder axis is not moving. So unfortunately no, the latch input on CN-13 is dedicated to the external encoder and cannot be reconfigured to the CN-1 latch input which is dedicated to the servo encoder. Product Group/Line: MP2000iec Series, Controllers, SGDV MP2600iec, Servo Products Topic/Sub Topic: Ask a Technical Question, Inputs - Outputs Document Number: CNT-SRV-N0EF5T Published Date: 02/28/2017 Share \| Rate Rate this article :	02/28/2017
	On a linear motor x-x'-y gantry system, what is the best method to control the two x-axes? Posted Date: 06/06/2003 Answer: The preferred method is to set-up a master/slave relationship using two axes of a motion controller. The motion controller must monitor the linear encoder feedback from both the x and x'. The x' axis must track the position of the x axis. Another alternative is to set-up a master/slave relationship using only one axis of a motion controller. The motion controller would monitor the linear encoder feedback from the x axis and command the x' axis. The x' axis would follow the encoder output directly from the x axis encoder output. Caution should be taken when implementing this method, since each amplifier operates in a different control method and different loop updates may exist. The following example lists the necessary SGDH amplifier parameter settings for a linear motor master/slave application (assuming a linear encoder grating pitch of 20 microns). Master Axis Parameter Settings: Pn000.1=2 Sets amplifier in Force Control. Pn280=20 Linear encoder grating pitch is 20 micron. Pn281=20 Sets encoder output resolution to 20 micron per 20 pulses (or 1 micron per 1 pulse). Slave Axis Parameter Settings: Pn000.1=1 Sets amplifier in Position Mode. Pn280=20 Linear encoder grating pitch is 20 micron. Pn202=256 Electron gear ratio numerator. Pn203=20 Electronic gear ratio denominator. The electronic gear ratio is used to scale the postion command input. Product Group/Line: Servo Products, SGDH Sigma II, SGLF Series, SGLG Series, SGLT Series Topic/Sub Topic: Ask a Technical Question, Applications, Integration, Start Up - Installation Document Number: PZAC-5N9KGR Published Date: 06/06/2003 Share \| Rate Rate this article :	06/06/2003
	On a GPD 506/P5 Bypass unit, what is the Normal/Test switch used for and when would it be needed in an operation? Posted Date: 07/13/2004 Answer: The Normal Test switch on the front of the Bypass panel is provided to test or setup the GPD 506/P5 without actually connecting the motor. When in Test mode, the contactor on the input of the inverter is energized bringing three phase power to the inverter but the output contactor is left de-energized. The digital operator can then be used for programming or to issue a run command so that the inverter can be checked for normal operation. Note: A fault message will be displayed on the digital operator when the Test Switch is in the Test position while in Drive mode. This switch should be in the Normal position in Drive mode. Test mode can be used when the Drive/Off/Bypass switch is in either the Off or Bypass position. Product Group/Line: Inverter Drives, P5 GPD506 Drive, P5 Drive 600 Volt Topic/Sub Topic: Ask a Technical Question, Bypass Function Document Number: DRV-5FLLUQ Published Date: 07/13/2004 Share \| Rate Rate this article :	07/13/2004
	OL4 -- Fault Code Description Posted Date: 09/13/2012 Answer: Digital Operator Display Text: OL4 Overtorque Det 2 Description: Over torque detection function (2). A customer programmable current detection. Response may be elected. A minor fault contact output can be programmed by using the multi-function outputs. Possible Cause(s): Motor is overloaded. Corrective Action: Verify the program settings, reduce the load on the motor. For information on resetting a fault on G5, E7, F7or G7 Drives, see FAQ# DRV-5P8PGJ. For more information and a complete list of fault codes see the following manuals TM4515, TM4506 and PP.P5G5.01. Product Group/Line: Inverter Drives, G5HHP Drive, G5 GPD515 Drive, P5 GPD506 Drive, P5 Drive 600 Volt, G5 Drive 600 Volt Topic/Sub Topic: Ask a Technical Question, Fault Code Description Document Number: DRV-5NZSL5 Published Date: 09/13/2012 Related Files: Technical Manual for GPD515/G5 Drive Technical Manual for GPD506/P5 Drive Troubleshooting Manual for GPD 506/P5 and GPD 515/G5 - Section One Share \| Rate Rate this article :	09/13/2012
	OL3 -- Fault Code Description Posted Date: 06/21/2010 Answer: Digital Operator Display Text:OL3 Overtorque Det 1 Description:Overtorque Detection 1 Drive output current > L6-02 for more than the time set in L6-03. Causes:Motor is overloaded Corrective Actions:Ensure the values in L6-02 and L6-03 are appropriate - - - Check application/machine status to eliminate fault. For information on resetting a fault, see FAQ# DRV-5P8PGJ. For more information and a complete list of fault codes see the following manuals TM.E7.01, TM.F7.01 and TM.P7.01. Product Group/Line: Inverter Drives, E7 Drive, E7B Drive Bypass, E7C Drive Configured, E7E Drive Engineered, E7L Drive Bypass, E7N Narrow Bypass Package, E7S Slim Configured Drive, F7 Drive, P7 Drive Topic/Sub Topic: Ask a Technical Question, Fault Code Description Document Number: DRV-5P4P8X Published Date: 06/21/2010 Related Files: User Manual for P7 Drive E7 Drive User Manual User Manual for F7 Drive Share \| Rate Rate this article :	06/21/2010
	OL3 -- Fault Code Description Posted Date: 06/08/2007 Answer: Digital Operator Display Text: OL3 Overtorque Det 1 Description: Over torque detection function. A customer programmable current detection. Response may be selected. minor fault contact output can be programmed by using the multi-function outputs. Possible Cause(s): Motor is overloaded. Corrective Action: Verify the program settings, reduce the load on the motor. For information on resetting a fault on G5, E7, F7or G7 Drives, see FAQ# DRV-5P8PGJ. For more information and a complete list of fault codes see the following manuals TM4515, TM4506 and PP.P5G5.01. Product Group/Line: Inverter Drives, G5HHP Drive, G5 GPD515 Drive, P5 GPD506 Drive, P5 Drive 600 Volt, G5 Drive 600 Volt Topic/Sub Topic: Ask a Technical Question, Fault Code Description Document Number: DRV-5NZSJ3 Published Date: 06/08/2007 Related Files: Technical Manual for GPD515/G5 Drive Technical Manual for GPD506/P5 Drive Troubleshooting Manual for GPD 506/P5 and GPD 515/G5 - Section One Share \| Rate Rate this article :	06/08/2007
	OL3 -- Fault Code Description Posted Date: 06/08/2007 Answer: Digital Operator Display Text: oL3 (blinking) Description: OL 3 (Overtorque detection) Motor current exceeded the preset value in parameter n098. Causes and Corrective Actions: Reduce the load, and increase the accel / decel time. A complete list of fault codes is available in the V7 instruction manual. Product Group/Line: Inverter Drives, V7 Drive, V74X Drive, V7N Drive Topic/Sub Topic: Ask a Technical Question, Fault Code Description Document Number: DRV-5P3J72 Published Date: 06/08/2007 Related Files: Technical Manual for V7 and V74X Drives Share \| Rate Rate this article :	06/08/2007
	OL3 -- Fault Code Description Posted Date: 06/08/2007 Answer: Digital Operator Display Text: oL3 Description: OL3 (Overtorque detection) V/f mode: Drive output current exceeded the preset value in parameter n098. Open Loop Vector mode: Motor current or torque exceeded the preset value in parameters n097 and n098. When overtorque is detected, drive performs operation according to the preset setting of parameter n096. Causes and Corrective Actions: Check the driven machine and correct the cause of the fault, or increase the value of parameter n098 up to the highest value allowed for the machine. A complete list of fault codes is available in the V7 instruction manual. Product Group/Line: Inverter Drives, V74X Drive, V7N Drive, V7 Drive Topic/Sub Topic: Ask a Technical Question, Fault Code Description Document Number: DRV-5P3Q7D Published Date: 06/08/2007 Related Files: Technical Manual for V7 and V74X Drives Share \| Rate Rate this article :	06/08/2007

Showing 461 - 480 of 1,089 results.

SAFETY PRECAUTIONS AND INSTRUCTIONS FOR USE OF FAQ INFORMATION!

Please read and understand the product instruction manual before installing, servicing or operating Yaskawa products. FAQ content and illustrations are provided as technical advice to augment the information in manual, not supersede it. It is not possible to give detailed instructions for all types of installation or support activities. The information described in the FAQs are subject to change without notice to improve the product or FAQ. Yaskawa assumes no responsibility for errors or omissions or damages resulting from the use of the information contained in any FAQ. All warnings, cautions and product instruction for product use must be followed. Installation, operation and maintenance should be carried out by qualified personnel. Failure to observe these and other precautions highlighted in the product manuals will expose the user to high voltages resulting in, serious injury or death. Qualified personnel are defined as individuals who are familiar with the installation, starting, operation and maintenance of Yaskawa products of the type described and have proper qualifications to perform the work.

Node: lr1

Rate

Support

Support & Training

Support

Repair

Field Service

Exchange

Recertified

By Product

Spare Parts

FAQs

Frequently Asked Questions

SAFETY PRECAUTIONS AND INSTRUCTIONS FOR USE OF FAQ INFORMATION!

Americas

Europe/Africa/Middle East

Japan/Asia/Pacific Rim

Support & Training

Support

Repair

Field Service

Exchange

Recertified

By Product

Spare Parts

FAQs

Repair

Field Service

Exchange

Recertified

By Product

Spare Parts

FAQs

Frequently Asked Questions

SAFETY PRECAUTIONS AND INSTRUCTIONS FOR USE OF FAQ INFORMATION!