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Frequently Asked Questions

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  Question Posted Date

Why does one or more of the analog outputs fail to output any value other than the maximum of 10 Volts?

02/19/2018

Why doesn’t the EtherCAT SERVOPACK retain Pn20E and Pn210?

02/01/2017

Why does my project that used to compile in MotionWorks IEC versions 3.3.0 and lower now show the error Object not connected or invalid connection! ?

02/08/2018

Why does my pLimit_PositioningError change from the original setting after being downloaded to the MP940?

12/21/2001

Why does my EtherCAT Master report incorrect feedback position from a Sigma-7 SERVOPACK / servomotor?

05/03/2017

Why does MotionWorks IEC seem to "hang" when opening a project or creating a new project?

05/28/2013

Why does Alarm Code '3407 0204 - Unable to set configured network default gateway' appear and how can it be remedied?

11/12/2013

Why can’t I update my MP23xxiec controller to version 3 firmware?

10/26/2015

Why are the parameters on the digital operator hidden or locked?

11/28/2005

Who do I contact to obtain a return authorization number?

04/22/2014

Who do I contact regarding my CNC machine?

04/22/2014

While online with MotionWorks IEC and debugging an MPiec controller, what does the error Operand not implemented or area exceeded mean?

03/06/2014

Which ratings have internal or external fans?

06/21/2010

Which PID parameters require set-up when configuring the GPD506 / P5 drive for PID pumping applications?

06/12/2014

Which motor products are supported with the SigmaLogic SERVOPACK?

10/29/2014

Which I-O is supported with SigmaLogic?

10/09/2014

Which drives are compatible with the Single Phase Converter?

09/12/2017

Which Allen Bradley PLCs can be used with SigmaLogic?

03/02/2015

Which accessories are available to order for SigmaLogic?

10/09/2014

Where is the Z1000 manufactured?

09/13/2012

SAFETY PRECAUTIONS AND INSTRUCTIONS FOR USE OF FAQ INFORMATION!

Please read and understand the product instruction manual before installing, servicing or operating Yaskawa products. FAQ content and illustrations are provided as technical advice to augment the information in manual, not supersede it. It is not possible to give detailed instructions for all types of installation or support activities. The information described in the FAQs are subject to change without notice to improve the product or FAQ. Yaskawa assumes no responsibility for errors or omissions or damages resulting from the use of the information contained in any FAQ. All warnings, cautions and product instruction for product use must be followed. Installation, operation and maintenance should be carried out by qualified personnel. Failure to observe these and other precautions highlighted in the product manuals will expose the user to high voltages resulting in, serious injury or death. Qualified personnel are defined as individuals who are familiar with the installation, starting, operation and maintenance of Yaskawa products of the type described and have proper qualifications to perform the work.