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Frequently Asked Questions

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  Question Posted Date

How do I transfer my MotionWorks IEC version 3 license if I do not have access to the Internet?

09/14/2015

How do I stop the Machine Operations functionality from being blocked?

03/06/2014

How do I start the repair process?

04/22/2014

How do I solve the problem where the Yaskawa EtherCAT drive runs a motor that has poor motion (jumps, hiccups, shudders, stutters, spontaneous vibrations, jerks, grinding, noisy, etc.) or sometimes I get A.A12 or A.A11? (0A11h, 0A12h)

02/08/2017

How do I see what configuration is in a SigmaLogic axis?

10/14/2014

How do I save and recall parameter settings for User Initialization?

02/28/2013

How do I run a Yaskawa linear motor without hall sensors?

03/07/2014

How do I register the MotionWorks IEC software without internet access?

06/26/2013

How do I re-allocate a digital input on a DI-100 or DI-101?

10/03/2013

How do I prevent alarm A.E02 (also seen as 0E02h, 0E02, E02, E02h)?

01/05/2016

How do I prevent A.95A from occurring on the SERVOPACKs when using the MPiec controller?

01/05/2016

How do I get a 0-20mA signal out of the analog outputs?

02/28/2013

How do I enter the Run Command from the control circuit terminals?

11/28/2005

How do I cure the "Socket Communication Applet Unavailable" error?

06/21/2013

How do I create a User-Set scaling in the 1000 series drives?

02/28/2013

How do I create a Device ID in bacnet?

06/21/2013

How do I clear A.EC1 with SigmaWin+ version 5 versus SigmaWin+ version 7?

02/09/2017

How do I add external regenerative resistors?

12/14/2007

How does the physical size of the HV600 compare with the Z1000?

09/03/2019

How does the physical size of the GA800 compare with the A1000?

01/11/2019

SAFETY PRECAUTIONS AND INSTRUCTIONS FOR USE OF FAQ INFORMATION!

Please read and understand the product instruction manual before installing, servicing or operating Yaskawa products. FAQ content and illustrations are provided as technical advice to augment the information in manual, not supersede it. It is not possible to give detailed instructions for all types of installation or support activities. The information described in the FAQs are subject to change without notice to improve the product or FAQ. Yaskawa assumes no responsibility for errors or omissions or damages resulting from the use of the information contained in any FAQ. All warnings, cautions and product instruction for product use must be followed. Installation, operation and maintenance should be carried out by qualified personnel. Failure to observe these and other precautions highlighted in the product manuals will expose the user to high voltages resulting in, serious injury or death. Qualified personnel are defined as individuals who are familiar with the installation, starting, operation and maintenance of Yaskawa products of the type described and have proper qualifications to perform the work.