Support

Yaskawa provides support for all of its products on a global basis. This website supports customers of Yaskawa America, Inc. - Drives & Motion Division serving North, South, and Central America. VIDEO: Aftermarket Services Overview

Solution Center
Visit the Yaskawa Solution Center, a self-service portal providing all the functionality and content needed to resolve issues immediately, 24/7. View Solution Center Quick Tips

Technical Support:

United States
Phone:1-800-YASKAWA (927-5292),
dial 2 or 1-847-887-7457, dial 2
Drives Hours: 7am-7pm (CT) M-F
Motion & CNC Hours: 8am-5pm (CT) M-F
Email: technical_support@yaskawa.com
Online: Submit Support Request

Canada, Mexico, Central and South America
View Contact Information

After Hours Emergency Support
24/7 including holidays

Yaskawa Solution Center

Experience Extra

Frequently Asked Questions

Product Group

Product

Sub-Topic

Applications

Clear

Sort by :

Expand All

Didn't find what you were looking for? Try

Showing 941 - 960 of 1,000 results.

	Question	Posted Date
	Can we implement laser parameters in Compass? Posted Date: 05/19/2020 Answer: Yes, this can be done now by customizing the Template project. Product Group/Line: Yaskawa Compass, Controllers Topic/Sub Topic: Software, Ask a Technical Question Document Number: CNT-1GSQ07 Published Date: 05/19/2020 Share \| Rate Rate this article :	05/19/2020
	Can we draw part viewing with Compass? Posted Date: 05/21/2020 Answer: Yes, this feature will be available the 1.1 Compass release. Product Group/Line: Yaskawa Compass, Controllers Topic/Sub Topic: Software, Ask a Technical Question Document Number: CNT-URIJ5M Published Date: 05/21/2020 Share \| Rate Rate this article :	05/21/2020
	Can V1000-4X Options be used with V74X? Posted Date: 06/21/2010 Answer: No, not for any option card. Product Group/Line: Inverter Drives, V1000-4X Drive Topic/Sub Topic: Ask a Technical Question, Options Document Number: DRV-86MQ96 Published Date: 06/21/2010 Share \| Rate Rate this article :	06/21/2010
	Can the value of an internal parameter be used in an expression? Posted Date: 03/22/2001 Answer: Many commands can be interrogated. This is done by proceeding the command that sets the value with an underscore ( "_" ) character. For instance, since "ACX" is used to set the acceleration of the X axis, _ACX will return the value it is set to. A list of commands that can be interrogated is in User's Guide 3.1(ATSA-SMC-2000, Rev 2-99) at the end of Chapter 5. EXAMPLE: To set the Y axis acceleration to the same value as the X axis acceleration, use this command: "ACY=_ACX" EXAMPLE: To store the current X axis position into the variable "CurrPos", use this command: "CurrPos=_TPX" EXAMPLE: To query the SMC-2000 serial number, use this command: "MG _BN" Product Group/Line: Controllers, SMC-2000, SMC-3010 LEGEND-MC, YTerm Software Topic/Sub Topic: Ask a Technical Question, Document Clarification, Programming, Troubleshooting Document Number: MNEN-5CJMLJ Published Date: 03/22/2001 Share \| Rate Rate this article :	03/22/2001
	Can the V7 provide an analog output signal programmed for motor output current? Posted Date: 06/20/2013 Answer: Yes, Connect a DC 3V 1mA analog meter to terminals AM-AC, and set parameter n066 to 1 (output current) for the meter to indicate . To view how the analog output can also be set to output to other forms of information, see attached. Note: Earlier versions of the V7 Drive were named GPD 315/V7, GPD 315 or VS Mini V7. For additional information, refer to TM.V7.01 Attachments: 29KB Product Group/Line: Inverter Drives, V7 Drive, V74X Drive Topic/Sub Topic: Ask a Technical Question, Programming Document Number: DRV-5NSQB5 Published Date: 06/20/2013 Share \| Rate Rate this article :	06/20/2013
	Can the V1000 be applied to HVAC applications? Posted Date: 07/27/2007 Answer: Of course - there is even an application preset for HVAC, along with 7 other application presets (conveyor, air compressor, water supply pump, etc.). Product Group/Line: Inverter Drives, V1000 Drive Topic/Sub Topic: Ask a Technical Question, Applications Document Number: DRV-75FSN8 Published Date: 07/27/2007 Share \| Rate Rate this article :	07/27/2007
	Can the standard GA800 LCD keypad be used on the GA500? Posted Date: 09/30/2019 Answer: Yes, the GA800 LCD keypad is a compatible option for the GA500 drives. Product Group/Line: Inverter Drives, GA500 Drive, GA800 Drive Topic/Sub Topic: Ask a Technical Question, Keypad-Operator, Product Launch Document Number: INV-5AYD03 Published Date: 09/30/2019 Share \| Rate Rate this article :	09/30/2019
	Can the speed reference to a V7 Drive be switched 'on the fly' between run and jog? Posted Date: 07/13/2004 Answer: Yes. As long as the run command is energized, toggling the Jog input will toggle the speed. Note that the Jog speed need not necessarily be low. Note: Earlier versions of the V7 Drive were named GPD 315/V7, GPD 315 or VS Mini V7. Product Group/Line: Inverter Drives, V74X Drive, V7N Drive, V7 Drive Topic/Sub Topic: Ask a Technical Question, Speed Control Document Number: DRV-5FLLQL Published Date: 07/13/2004 Share \| Rate Rate this article :	07/13/2004
	Can the SMC-2000 and/ or SMC-3010 be switched into and out of gearing while the motor is moving? Posted Date: 10/12/2001 Answer: Yes. The attached program demonstrates how to ramp up or down into gearing when speed matching is important, but position matching is not. Basically, two variables are created: one contains the current jogging speed of the motor and the other is for gearing. As one variable is incremented, the other variable is decremented. In this way, the speeds will cross each other. For example, to transition into gearing, gearing will slowly be phased in and jogging is slowly phased out. Attachments: 1KB Product Group/Line: Controllers, SMC-2000, SMC-3010 LEGEND-MC Topic/Sub Topic: Ask a Technical Question, Application Example, Operation, Programming Document Number: MNEN-5CJMDQ Published Date: 10/12/2001 Share \| Rate Rate this article :	10/12/2001
	Can the Sigma SD run a legacy Yaskawa spindle motor? Posted Date: 02/21/2018 Answer: In many cases yes if it was from the MT2, MT3, VM3, or M5 series. Check with service for a time and material retrofit quotation. Product Group/Line: Sigma SD Spindle Drive, Spindle Products, Sigma SD Spindle Motor Topic/Sub Topic: Product Launch, Ask a Technical Question Document Number: SPN-I7OSX4 Published Date: 02/21/2018 Share \| Rate Rate this article :	02/21/2018
	Can the Sigma II SGDH Servopack provide analog monitors on the 1CN connector like the Sigma I SGDB Servopack? Posted Date: 07/13/2004 Answer: Yes. The SGDH-xx includes analog monitors on the CN1 connector. They are the same electrical points as the pins on the CN5 connector. The analog monitor #1 is on Pin 16 of CN1. It is factory set by "Pn003.0 =2" for 1V/100% of rated torque. The analog monitor #2 is on Pin 17 of CN1. It is factory set by "Pn003.1 =0" for 1V/1000rpm of motor speed. The Common is CN1 pin 1,2,6,and 10 It should be understood that the analog outputs share a common with the analog velocity [speed] input, the analog torque input, the Servomotors encoder and Servopack's encoder output. They are monitors only and not intended for process control. Product Group/Line: Servo Products, SGDH Sigma II Topic/Sub Topic: Ask a Technical Question, Applications Document Number: MTN-5SQRSX Published Date: 07/13/2004 Share \| Rate Rate this article :	07/13/2004
	Can the Sigma II absolute encoder data be preserved when the encoder cable is removed? Posted Date: 02/11/2005 Answer: It is possible to back-up absolute encoder data by using a battery backup cable. The Sigma II absolute encoder does not have a high-storage capacitor like the Sigma I, so multi-turn position data will be lost within a few seconds once the encoder cable is disconnected. Normally, the encoder cable is not disconnected, and the data will be retained by the backup battery installed in the amplifier. In some cases, however, it may be necessary to disconnect the encoder cable. But the system must be able to backup the data in the absolute encoder. In these cases, it is recommended to use a battery backup cable. This battery backup cable is connected between the motor and the encoder cable. It has a battery built-in to the cable, so the encoder cable is no longer needed to bring the battery power from the amplifier. The attached document contains more information on how to construct such a cable. Construction Note: Connect the 3.6VDC battery to the BAT+ and BAT- of the motor encoder: BAT+ = pin3 BAT- = pin4 (JZSP-CSP12, 0.3meter cable, non-stock) Attachments: 138KB Product Group/Line: Servo Products, SGDH Sigma II Topic/Sub Topic: Ask a Technical Question, Operation, Programming Document Number: MNEN-5CJMSC Published Date: 02/11/2005 Share \| Rate Rate this article :	02/11/2005
	Can the SGDH encoder output be used when an NS card is attached? Posted Date: 09/21/2004 Answer: Yes, the SGDH encoder output is available even with the NS300, NS500, or NS600 attached to the drive. The encoder output signals A, B, and C are provided in the CN1 connector on pins 33/34, 35/36, and 19/20 respectively. (See the diagram in the attached .JPG file). The outputs can be wired as a line-driver, open-collector or photo-couple output circuit. For more details on the wiring refer to section 3.4.4 of the Sigma II Series Servo System User Manual. Attachments: 13KB Product Group/Line: Controllers, Servo Products, NS300 DeviceNet, NS500 Profibus, SGDH Sigma II Topic/Sub Topic: Ask a Technical Question, Procedure - Policy Document Number: MTN-5WKTEX Published Date: 09/21/2004 Share \| Rate Rate this article :	09/21/2004
	Can the SGDG be configured to run with motors equipped with absolute encoders? Posted Date: 09/05/2001 Answer: The Legend Amp can only be used with motors equipped with incremental encoders. Product Group/Line: Servo Products, SGLG Series Topic/Sub Topic: Ask a Technical Question, Integration, Start Up - Installation Document Number: MNEN-5CJMNG Published Date: 09/05/2001 Share \| Rate Rate this article :	09/05/2001
	Can the SD run another manufacturer’s spindle motor? Posted Date: 02/21/2018 Answer: Like our servos, Yaskawa tests all combinations of spindle drives and motors as part of our quality policy allowing fast installation and start-up and reference to a published performance curve. Running a third party spindle motor would require testing which usually makes it uneconomical. Product Group/Line: Sigma SD Spindle Drive, Spindle Products, Sigma SD Spindle Motor Topic/Sub Topic: Product Launch, Ask a Technical Question Document Number: SPN-6K5561 Published Date: 02/21/2018 Share \| Rate Rate this article :	02/21/2018
	Can the same hand-held digital operator panel (Yaskawa # JUSP-OP02A-1) be used in conjunction with Sigma II amplifiers as used with the Sigma I? Posted Date: 07/13/2004 Answer: Yes. The only difference is the serial port connector on the Sigma II amplifier. Yaskawa part# JZSP-CM00-1 is required to convert from the DB9 connector to the 14 pin high density connector. Please note that the Sigma II series of amplifiers are equipped with a built-in panel operator, and a software interface tool is also available (Yaskawa part # SigmaWin100) Product Group/Line: Servo Products, SGDH Sigma II Topic/Sub Topic: Ask a Technical Question, Integration, Keypad-Operator, Programming Document Number: REKR-5F8QQX Published Date: 07/13/2004 Share \| Rate Rate this article :	07/13/2004
	Can the PID in the V7 Drive be used for positioning? Posted Date: 10/09/2014 Answer: No. The output of the PID regulator in the V7 Drive is a unidirectional frequency (speed) command. Bidirectional speed control is necessary to do positioning. The drive must be able to approach the target by using bi-directional speed control. A separate position loop controller may be used to provide the V7 with a bi-polar speed reference/error signal that can allow the V7 to zero in on position. Basically an outer-position loop is needed to control the speed of the V7 for position loop control. Note: Earlier versions of the V7 Drive were named GPD 315/V7, GPD 315 or VS Mini V7. Product Group/Line: Inverter Drives, V74X Drive, V7N Drive, V7 Drive Topic/Sub Topic: Ask a Technical Question, PID Application, Programming Document Number: DRV-5FLLNS Published Date: 10/09/2014 Share \| Rate Rate this article :	10/09/2014
	Can the operator on the V7 Drive be removed and remotely mounted? Posted Date: 10/27/2005 Answer: Yes, with a remote operator kit. The kit contains a plastic housing to hold the V7 operator, a cable and a plastic cover to fill the hole on the drive where the operator had been. NEMA 1 kits are part Number DS084(1 meter cable) or DS086(3 meter cable). NEMA 4 kits are DS081(1 meter cable) or DS083(3 meter cable). Note: Earlier versions of the V7 Drive were named GPD 315/V7, GPD 315 or VS Mini V7. Product Group/Line: Inverter Drives, V7N Drive, V7 Drive Topic/Sub Topic: Ask a Technical Question, Keypad-Operator Document Number: DRV-5FLLTB Published Date: 10/27/2005 Share \| Rate Rate this article :	10/27/2005
	Can the NS600 be tested using serial commands sent from a PC? Posted Date: 03/26/2014 Answer: Yes. Serial communication can be tested from a PC using HyperTerminal. A serial connection can be established, and the NS600 can be operated using serial commands. To setup communication: 1. Connect a YS-12 cable from a comm port on the PC to CN6 on the NS600. 2. Open the HyperTerminal program. (C:\Start\Programs\Accessories\Communications\HyperTerminal) 3. Apply power to the NS600 (make sure it is connected to the SGDH) 4. Follow the attached powerpoint to configure communication. Attachments: 381KB Product Group/Line: Controllers, NS600 Indexer Topic/Sub Topic: Ask a Technical Question, Programming Document Number: MTN-6A5MRS Published Date: 03/26/2014 Share \| Rate Rate this article :	03/26/2014
	Can the MP920 change the parameters in an SGDH amplifier? Posted Date: 08/19/2004 Answer: Yes, an MP920 with an SVB Module can read/write SGDH parameters via the register OLxx35. Depending on the motion command code, the OLxx35 register can hold three different types of data: 1. When Motion Command Code (OWxx20) is set to 17 (read servo parameter) or 18 (change servo parameter), OLxx35 contains the servo drive parameter number. Bits 0-11 are the Pn number and bits 12-15 are the number of words. When reading, the value of the servo parameter is stored in Pn Constant Read Data register ILxx28. When writing, the value stored in Pn Constant Change Data register, OWxx36, is written to the amplifier. 2. When Motion Command Code (OWxx20) is set to 19, OLxx35 contains the current servo drive alarm monitor number. The Alarm code is found in the Servo Drive Alarm Code Register, IWxx24. 3. When Motion Command Code (OWxx20) is set to 20, OLxx35 contains the current servo drive alarm history monitor number. When specifying a number between 0-9, the alarm code corresponding to the specified monitor number is stored in the Servo Drive Alarm Code Register, IWxx24. Example for reading Torque Reference Filter Time Constant, Pn401: 1. Set OWxx35 to H1401. The first three nibbles have the parameter number 401 and the last nibble specifies the number of words, in this case 1 (0~65535) 2. Change OWxx20 to 17. This will read the value of Pn401 and store it in the Pn Constant Read Data register, ILxx28. Example for writing Torque Reference Filter Time Constant, Pn401: 1. Set OWxx35 to H1401. The first three nibbles have the parameter number 401 and the last nibble specifies the number of words data, in this case 1 (0~65535) 2. Set the Pn Constant Change Data register, OWxx36, to the new value for the torque reference filter time constant, Pn401. 3. Change OWxx20 to 18. This will copy OWxx36 register value to Pn401. Product Group/Line: Controllers, Servo Products, MP920 Machine Controller, NS100 Mechatrolink, SGDH Sigma II Topic/Sub Topic: Ask a Technical Question, Network Communications, Programming, Start Up - Installation Document Number: AHAR-5K8HL4 Published Date: 08/19/2004 Share \| Rate Rate this article :	08/19/2004

Showing 941 - 960 of 1,000 results.

SAFETY PRECAUTIONS AND INSTRUCTIONS FOR USE OF FAQ INFORMATION!

Please read and understand the product instruction manual before installing, servicing or operating Yaskawa products. FAQ content and illustrations are provided as technical advice to augment the information in manual, not supersede it. It is not possible to give detailed instructions for all types of installation or support activities. The information described in the FAQs are subject to change without notice to improve the product or FAQ. Yaskawa assumes no responsibility for errors or omissions or damages resulting from the use of the information contained in any FAQ. All warnings, cautions and product instruction for product use must be followed. Installation, operation and maintenance should be carried out by qualified personnel. Failure to observe these and other precautions highlighted in the product manuals will expose the user to high voltages resulting in, serious injury or death. Qualified personnel are defined as individuals who are familiar with the installation, starting, operation and maintenance of Yaskawa products of the type described and have proper qualifications to perform the work.

Node: lr2

Rate

Support

Support & Training

Support

Repair

Field Service

Exchange

Recertified

By Product

Spare Parts

FAQs

Frequently Asked Questions

SAFETY PRECAUTIONS AND INSTRUCTIONS FOR USE OF FAQ INFORMATION!

Americas

Europe/Africa/Middle East

Japan/Asia/Pacific Rim

Support & Training

Support

Repair

Field Service

Exchange

Recertified

By Product

Spare Parts

FAQs

Repair

Field Service

Exchange

Recertified

By Product

Spare Parts

FAQs

Frequently Asked Questions

SAFETY PRECAUTIONS AND INSTRUCTIONS FOR USE OF FAQ INFORMATION!