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Yaskawa provides support for all of its products on a global basis. This website supports customers of Yaskawa America, Inc. - Drives & Motion Division serving North, South, and Central America. VIDEO: Aftermarket Services Overview

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Phone:1-800-YASKAWA (927-5292),
dial 2 or 1-847-887-7457, dial 2
Drives Hours: 7am-7pm (CT) M-F
Motion & CNC Hours: 8am-5pm (CT) M-F
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Showing 1,021 - 1,040 of 1,093 results.

	Question	Posted Date
	CALL SI-F/G ComCall -- Fault Code Description Posted Date: 06/08/2007 Answer: Digital Operator Display Text: CALL SI-F/G ComCall Description: Serial communication transmission error. Communication has not yet been established. Possible Cause(s): Connection is broken, master has stopped communicating. Corrective Action: Check all connections, verify all user side software configurations. For more information and a complete list of fault codes see the following manuals TM4515 and PP.P5G5.01. Product Group/Line: Inverter Drives, G5 GPD515 Drive, G5 Drive 600 Volt Topic/Sub Topic: Ask a Technical Question, Fault Code Description Document Number: DRV-5P2PUM Published Date: 06/08/2007 Share \| Rate Rate this article :	06/08/2007
	CALL -- Fault Code Description Posted Date: 06/08/2007 Answer: Digital Operator Display Text: CALL Serial Com Call Description: Serial communication transmission error. Communication has not yet been established Possible Cause(s): Connection not made properly, user software not configured to the proper baud rate or configuration. Corrective Action: Check all connections, verify all user side software configurations. For more information and a complete list of fault codes see the following manuals TM4515, TM4506 and PP.P5G5.01. Product Group/Line: Inverter Drives, G5 GPD515 Drive, P5 GPD506 Drive, P5 Drive 600 Volt, G5 Drive 600 Volt Topic/Sub Topic: Ask a Technical Question, Fault Code Description Document Number: DRV-5P2PLC Published Date: 06/08/2007 Share \| Rate Rate this article :	06/08/2007
	CAL -- Fault Code Description Posted Date: 06/08/2007 Answer: Digital Operator Display Text: CAL (blinking) Description: CAL MODBUS communications waiting Correct data has not been received from the PLC when the parameter n003 operation command selection is 2 or n004 frequency reference selection is 6, and power is turned ON. Causes and Corrective Actions: Check communication devices, and transmission signals. A complete list of fault codes is available in the instruction manual. Find the TM.V7.01 manual on the Yaskawa website. Product Group/Line: Inverter Drives, V7 Drive Topic/Sub Topic: Ask a Technical Question, Fault Code Description Document Number: DRV-5P3HZY Published Date: 06/08/2007 Share \| Rate Rate this article :	06/08/2007
	C21 unit is connected and runs in Hand and Auto fine. But, the input circuit breaker is tripping while attempting to run in Bypass mode. Why? Posted Date: 06/20/2013 Answer: Before a C21 unit leaves the factory, the input circuit breaker trip point is adjusted to the lowest setting. The customer will need to adjust trip point based on the application type, either fan or pump. Circuit breaker will need to be adjusted until motor runs in Bypass mode without tripping. Refer to TM.4506.10 for more information. Product Group/Line: Inverter Drives, P5 GPD506 Drive Topic/Sub Topic: Ask a Technical Question, Bypass Function, Protective Features, Start Up, Troubleshooting Document Number: DRV-5HUNLV Published Date: 06/20/2013 Share \| Rate Rate this article :	06/20/2013
	BUS -- Fault Code Description Posted Date: 11/16/2009 Answer: Digital Operator Display Text: BUS Option Com Err Description: Option Communication Error After initial communication was established, the connection was lost. Causes: Connection is broken, master has stopped communicating Corrective Actions: Check all connections, verify all user-side software configurations. For information on resetting a fault, see FAQ# DRV-5P8PGJ. For more information and a complete list of fault codes see the following manuals TM.E7.01, TM.F7.01 and TM.P7.01. Product Group/Line: Inverter Drives, E7 Drive, E7B Drive Bypass, E7C Drive Configured, E7E Drive Engineered, E7L Drive Bypass, E7N Narrow Bypass Package, E7S Slim Configured Drive, F7 Drive, P7 Drive Topic/Sub Topic: Ask a Technical Question, Fault Code Description Document Number: DRV-5P4HVG Published Date: 11/16/2009 Share \| Rate Rate this article :	11/16/2009
	BUS -- Fault Code Description Posted Date: 06/08/2007 Answer: Digital Operator Display Text: BUS SI-B Com Err Description: After initial communication has been established, the connection was then lost. Possible Cause(s): Connection is broken, master has stopped communicating. Corrective Action: Check all connections, verify all user side software configurations. For information on resetting a fault on G5, E7, F7or G7 Drives, see FAQ# DRV-5P8PGJ. For more information and a complete list of fault codes see the following manuals TM4515 and PP.P5G5.01. Product Group/Line: Inverter Drives, G5HHP Drive, G5 GPD515 Drive, G5 Drive 600 Volt Topic/Sub Topic: Ask a Technical Question, Fault Code Description Document Number: DRV-5P2HX9 Published Date: 06/08/2007 Share \| Rate Rate this article :	06/08/2007
	BB -- Fault Code Description Posted Date: 06/08/2007 Answer: Digital Operator Display Text: BB Base Block Description: External baseblock command is input from the multifunction input terminals. A minor fault contact output can be programmed byusing the multi-function outputs. Possible Cause(s): A baseblock command was accepted at the multi-function input terminals 3, 4, 5, 6, 7, or 8. Corrective Action: Check for an external condition, verify the program parameters. For more information and a complete list of fault codes see the following manuals TM4515, TM4506 and PP.P5G5.01. Product Group/Line: Inverter Drives, G5 GPD515 Drive, P5 GPD506 Drive, P5 Drive 600 Volt, G5 Drive 600 Volt Topic/Sub Topic: Ask a Technical Question, Fault Code Description Document Number: DRV-5P2M2C Published Date: 06/08/2007 Share \| Rate Rate this article :	06/08/2007
	bb -- Fault Code Description Posted Date: 06/08/2007 Answer: Digital Operator Display Text: bb (blinking) Description: BB (External baseblock) Baseblock command at multi-function terminal is active, the drive output is shut OFF (motor coasting). Temporary condition is cleared when input command is removed. Causes and Corrective Actions: Check the external circuit (sequence). A complete list of fault codes is available in the V7 instruction manual. Find the manual on the Yaskawa website. Product Group/Line: Inverter Drives, V74X Drive, V7N Drive, V7 Drive Topic/Sub Topic: Ask a Technical Question, Fault Code Description Document Number: DRV-5P3JHZ Published Date: 06/08/2007 Share \| Rate Rate this article :	06/08/2007
	At what uplink speeds is the MP2600iec controller capable of communicating? Posted Date: 09/22/2016 Answer: The MP2600iec uses 100Base-T (100Mbit/s) Ethernet speed. The MP2600iec is the only MPiec series controller that cannot inherently operate at both 10Base-T and 100Base-T speeds. In order to attain 10Base-T functionality with the MP2600iec, an Ethernet dual-speed hub or Network switch must be used. These devices make use of an internal two-port switch, bridging the 10 Mbit/s and 100 Mbit/s segments. These devices are available from third-party vendors such as NETGEAR, Linksys, or WAGO. Product Group/Line: Controllers, MP2300Siec, MP2310iec, MP2600iec, MP3200iec, MP3300iec Topic/Sub Topic: Ask a Technical Question, Network Communications, Networks Document Number: CNT-Q629Z4 Published Date: 09/22/2016 Share \| Rate Rate this article :	09/22/2016
	A Siemens Apogee FLN option board is installed on GPD506 bypass drive so a run command can be initiated through network communications. After a safety circuit fault has been reset, the drive will not run again even though it has been commanded to. Why is this happening? Posted Date: 06/12/2014 Answer: This problem will occur while using Siemens Application 2712, if specific criteria is not met. The solution includes adding a wire within the bypass cabinet, and correctly setting up the Siemens command points for initiating a network run command. See attached for a detailed description of the solution. Attachments: 72KB Product Group/Line: Inverter Drives, Network Comms-APOGEE FLN Topic/Sub Topic: Ask a Technical Question, Start Up, Troubleshooting Document Number: DRV-5JW398 Published Date: 06/12/2014 Share \| Rate Rate this article :	06/12/2014
	Are Z1000 options compatible with HV600? Can HV600 options be used with Z1000 Posted Date: 09/03/2019 Answer: All network communication cards used with Z1000 are also compatible with HV600. HV600 keypads and mechanical kits are different and are not supported on previous generation products. Product Group/Line: Inverter Drives, HV600 Drive, Z1000 Drive Topic/Sub Topic: Ask a Technical Question, Product Launch, Options Document Number: INV-WIQQ9U Published Date: 09/03/2019 Share \| Rate Rate this article :	09/03/2019
	Are V7 Options compatible with V1000? Can V1000 Options be used with V7? Posted Date: 07/27/2007 Answer: No, for any option card. But several of the enclosure options (DIN rail, external heatsink kits) can be. Product Group/Line: Inverter Drives, V1000 Drive Topic/Sub Topic: Ask a Technical Question, Options Document Number: DRV-75FSSA Published Date: 07/27/2007 Share \| Rate Rate this article :	07/27/2007
	Are V74X Options compatible with V1000-4X? Posted Date: 06/21/2010 Answer: No, not for any option card. Product Group/Line: Inverter Drives, V1000-4X Drive Topic/Sub Topic: Ask a Technical Question, Options Document Number: DRV-86MQ8P Published Date: 06/21/2010 Share \| Rate Rate this article :	06/21/2010
	Are V1000 Options compatible with V1000-4X? Posted Date: 06/21/2010 Answer: Most V1000 options can be used with V1000-4X. Notable exceptions are the 24VDC Control Power Unit, MECHATROLINK-II Communications option card, and the EMC C3 Filter options. Also, any external power option (reactors, C1 filters, dynamic braking) and remote digital operators, while electrically compatible, likely require special mounting considerations due to the nature of the harsh environments in which the V1000-4X is generally mounted. Product Group/Line: Inverter Drives, V1000-4X Drive Topic/Sub Topic: Ask a Technical Question, Options Document Number: DRV-86MQ9P Published Date: 06/21/2010 Share \| Rate Rate this article :	06/21/2010
	Are the V1000 network communications full function Modbus or Yaskawa standard? Posted Date: 07/27/2007 Answer: Standard network communications are configured for MEMOBUS. Product Group/Line: Inverter Drives, V1000 Drive Topic/Sub Topic: Ask a Technical Question, Network Communications Document Number: DRV-75FSLE Published Date: 07/27/2007 Share \| Rate Rate this article :	07/27/2007
	Are the V1000 and V1000-4X the same physical size as the V7? Posted Date: 07/27/2007 Answer: Yes, from 5HP and below. Above that, the V1000 is as much as 30% smaller than V7. It can also be mounted side-by-side, further reducing panel space. Product Group/Line: Inverter Drives, V1000 Drive, V1000-4X Drive Topic/Sub Topic: Ask a Technical Question, Drive Size Document Number: DRV-75FSJZ Published Date: 07/27/2007 Share \| Rate Rate this article :	07/27/2007
	Are the SMC-2000 and LEGEND-MC controllers capable of performing S-Curve profiling? Posted Date: 08/03/2001 Answer: By using the IT command (Independent Time Constant smoothing function), the acceleration and deceleration can be filtered to create an S-Curve velocity profile. The attached technical note describes how to calculate its effect. Attachments: 27KB Product Group/Line: Controllers, SMC-2000, SMC-3010 LEGEND-MC Topic/Sub Topic: Ask a Technical Question, Operation, Programming Document Number: MNEN-5CJMF4 Published Date: 08/03/2001 Share \| Rate Rate this article :	08/03/2001
	Are there plans for a dedicated 600V micro-drive? Posted Date: 01/03/2011 Answer: There are no plans at this time. Product Group/Line: Inverter Drives, A1000 Drive Topic/Sub Topic: Ask a Technical Question, Product Launch Document Number: DRV-7TWRX7 Published Date: 01/03/2011 Share \| Rate Rate this article :	01/03/2011
	Are there plans for a 600V Z1000U drive? Posted Date: 01/21/2015 Answer: At this time, there is no plan for a 600V offering. Product Group/Line: Inverter Drives, Z1000U Matrix Drive Topic/Sub Topic: Ask a Technical Question, Product Launch Document Number: INV-6B0NHP Published Date: 01/21/2015 Share \| Rate Rate this article :	01/21/2015
	Are there plans for 600V versions of D1000 and R1000? Posted Date: 07/15/2015 Answer: No. Product Group/Line: Inverter Drives, D1000 Regenerative Converter, R1000 Regenerative Unit Topic/Sub Topic: Ask a Technical Question, Product Launch Document Number: INV-OGS357 Published Date: 07/15/2015 Share \| Rate Rate this article :	07/15/2015

Showing 1,021 - 1,040 of 1,093 results.

SAFETY PRECAUTIONS AND INSTRUCTIONS FOR USE OF FAQ INFORMATION!

Please read and understand the product instruction manual before installing, servicing or operating Yaskawa products. FAQ content and illustrations are provided as technical advice to augment the information in manual, not supersede it. It is not possible to give detailed instructions for all types of installation or support activities. The information described in the FAQs are subject to change without notice to improve the product or FAQ. Yaskawa assumes no responsibility for errors or omissions or damages resulting from the use of the information contained in any FAQ. All warnings, cautions and product instruction for product use must be followed. Installation, operation and maintenance should be carried out by qualified personnel. Failure to observe these and other precautions highlighted in the product manuals will expose the user to high voltages resulting in, serious injury or death. Qualified personnel are defined as individuals who are familiar with the installation, starting, operation and maintenance of Yaskawa products of the type described and have proper qualifications to perform the work.

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