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Frequently Asked Questions

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  Question Posted Date

Why does an MP2600iec get alarm 3407 010C “10Mbps Ethernet not supported” after it is power cycled?

03/08/2019

Why does Alarm Code '3407 0204 - Unable to set configured network default gateway' appear and how can it be remedied?

11/12/2013

Why can’t I update my MP23xxiec controller to version 3 firmware?

10/26/2015

Why can Android mobile devices connect to the HV600 with a cable, but not Apple devices?

09/03/2019

Why can Android mobile devices be plugged into the GA800 and GA500 with a cable, but not Apple mobile devices?

01/14/2019

SAFETY PRECAUTIONS AND INSTRUCTIONS FOR USE OF FAQ INFORMATION!

Please read and understand the product instruction manual before installing, servicing or operating Yaskawa products. FAQ content and illustrations are provided as technical advice to augment the information in manual, not supersede it. It is not possible to give detailed instructions for all types of installation or support activities. The information described in the FAQs are subject to change without notice to improve the product or FAQ. Yaskawa assumes no responsibility for errors or omissions or damages resulting from the use of the information contained in any FAQ. All warnings, cautions and product instruction for product use must be followed. Installation, operation and maintenance should be carried out by qualified personnel. Failure to observe these and other precautions highlighted in the product manuals will expose the user to high voltages resulting in, serious injury or death. Qualified personnel are defined as individuals who are familiar with the installation, starting, operation and maintenance of Yaskawa products of the type described and have proper qualifications to perform the work.