Support

Yaskawa provides support for all of its products on a global basis. This website supports customers of Yaskawa America, Inc. - Drives & Motion Division serving North, South, and Central America. VIDEO: Aftermarket Services Overview

Solution Center
Visit the Yaskawa Solution Center, a self-service portal providing all the functionality and content needed to resolve issues immediately, 24/7. View Solution Center Quick Tips

Technical Support:

United States
Phone:1-800-YASKAWA (927-5292),
dial 2 or 1-847-887-7457, dial 2
Drives Hours: 7am-7pm (CT) M-F
Motion & CNC Hours: 8am-5pm (CT) M-F
Email: technical_support@yaskawa.com
Online: Submit Support Request

Canada, Mexico, Central and South America
View Contact Information

After Hours Emergency Support
24/7 including holidays

Yaskawa Solution Center

Experience Extra

Frequently Asked Questions

Product Group

Product

Sub-Topic

Applications

Clear

Sort by :

Expand All

Didn't find what you were looking for? Try

Showing 106 - 110 of 1,093 results.

	Question	Posted Date
	When the E7 drive trips out on a fault it must be manually reset. Can the E7 be set to restart automatically after a fault? Posted Date: 06/08/2007 Answer: Yes, The E7 can be set to attempt restart automatically. For a more in-depth explanation and related parameters please refer to the E7 Programming manual pgs 109 and 110. Product Group/Line: Inverter Drives, E7 Drive Topic/Sub Topic: Ask a Technical Question, Operation, Parameters, Programming, Starting - Stopping, Troubleshooting Document Number: DRV-5WKKQT Published Date: 06/08/2007 Share \| Rate Rate this article :	06/08/2007
	When setting parameter Pn300 (Speed Reference Input Gain) what rated speed should be used for Linear Motor applications? Posted Date: 07/13/2004 Answer: The configuration of Parameter Pn300 is the same for Linear Motor applications as it is for Rotary Motor applications. The motor speed is controlled in proportion to the input voltage between V-REF (CN1-5) and SG (CN1-6). This is depicted in the attached .PDF file that includes graphs and setting examples. For further information regarding adjustment of parameter Pn300, refer to the Sigma II Series Servo System User's Manual [YEA-SIA-S800-32.2] section 5.2.1. Attachments: 20KB Product Group/Line: Servo Products, SGDH Sigma II Topic/Sub Topic: Ask a Technical Question, Programming, Start Up - Installation Document Number: MNEN-5CJMSY Published Date: 07/13/2004 Share \| Rate Rate this article :	07/13/2004
	When setting parameter Pn300 (Speed Reference Input Gain) what rated speed should be used for Linear Motor applications? Posted Date: 02/18/2009 Answer: The configuration of Parameter Pn300 is the same for Linear Motor applications as it is for Rotary Motor applications. The motor speed is controlled in proportion to the input voltage between V-REF (CN1-5) and SG (CN1-6). This is depicted in the attached .PDF File. For further information regarding adjustment of parameter Pn300, refer to the Sigma II Series SGDH User's Manual Supplement for Linear Sigma Series [YEA-SIA-S800-39.21] section 4.7 Operating Using Speed Control with Analog Reference. Attachments: 22KB Product Group/Line: Servo Products, SGDH Sigma II, SGLF Series, SGLG Series, SGLT Series Topic/Sub Topic: Ask a Technical Question, Programming, Start Up - Installation Document Number: MMIR-5CM5KN Published Date: 02/18/2009 Share \| Rate Rate this article :	02/18/2009
	When running into hardware limits, motion is disabled in both directions. How can the axis be jogged off the limit switch? Posted Date: 07/13/2004 Answer: When running into a hardware limit switch with the MP940 controller, the drive decelerates the motor to a stop. The method of stopping depends on Pn001 setting. This also causes an A.9F alarm in MP940, which prevents the motor from moving. To enable and move the motor off the limit switch, the user must reset the alarm by toggling bit 6 of OWC000 in MW (The servo and the motion commands must be off before resetting.) If using MW+, the RESET FAULT icon must be executed. After the reset, the servo can be enabled and moved in the reverse direction of the limit. Product Group/Line: Controllers, MP940 Machine Controller Topic/Sub Topic: Ask a Technical Question, Alarm, Operation, Programming Document Number: AHAR-5KYS2Q Published Date: 07/13/2004 Share \| Rate Rate this article :	07/13/2004
	When replacing the motor for the application and the heat sink cooling fans. How do I reset Cumulative Motor Operation Time U1-13 and Heat Sink Cooling Fan Operation Time U1-40? Posted Date: 09/16/2013 Answer: When a motor replacement is needed, Cumulative Motor Operation Time (U1-13) can be reset with setting parameter o2-07=000000. When replacing the heat sink cooling fans on the drives, Heat Sink Cooling Fan Operation Time (U1-40) can be reset with setting parameter o2-10=00000. Product Group/Line: Inverter Drives, E7 Drive, E7B Drive Bypass, E7BR Package, E7C Drive Configured, E7CR Package, E7E Drive Engineered, E7L Drive Bypass, E7N Narrow Bypass Package, E7S Slim Configured Drive, F7 Drive, G7 Drive, iQpump 7 Series, iQpump VTC, L7B Drive, P7 Drive, P7B Drive Bypass, P7BR Package, P7C Drive Configured, P7CR Package, P7S Slim Configured Package Topic/Sub Topic: Ask a Technical Question, Maintenance, Motors, Parameters, Repair, Service Document Number: DRV-9BHLXJ Published Date: 09/16/2013 Share \| Rate Rate this article :	09/16/2013

Showing 106 - 110 of 1,093 results.

SAFETY PRECAUTIONS AND INSTRUCTIONS FOR USE OF FAQ INFORMATION!

Please read and understand the product instruction manual before installing, servicing or operating Yaskawa products. FAQ content and illustrations are provided as technical advice to augment the information in manual, not supersede it. It is not possible to give detailed instructions for all types of installation or support activities. The information described in the FAQs are subject to change without notice to improve the product or FAQ. Yaskawa assumes no responsibility for errors or omissions or damages resulting from the use of the information contained in any FAQ. All warnings, cautions and product instruction for product use must be followed. Installation, operation and maintenance should be carried out by qualified personnel. Failure to observe these and other precautions highlighted in the product manuals will expose the user to high voltages resulting in, serious injury or death. Qualified personnel are defined as individuals who are familiar with the installation, starting, operation and maintenance of Yaskawa products of the type described and have proper qualifications to perform the work.

Node: lr1

Rate

Support

Support & Training

Support

Repair

Field Service

Exchange

Recertified

By Product

Spare Parts

FAQs

Frequently Asked Questions

SAFETY PRECAUTIONS AND INSTRUCTIONS FOR USE OF FAQ INFORMATION!

Americas

Europe/Africa/Middle East

Japan/Asia/Pacific Rim

Support & Training

Support

Repair

Field Service

Exchange

Recertified

By Product

Spare Parts

FAQs

Repair

Field Service

Exchange

Recertified

By Product

Spare Parts

FAQs

Frequently Asked Questions

SAFETY PRECAUTIONS AND INSTRUCTIONS FOR USE OF FAQ INFORMATION!