Support

Yaskawa provides support for all of its products on a global basis. This website supports customers of Yaskawa America, Inc. - Drives & Motion Division serving North, South and Central America. VIDEO: Aftermarket Services Overview

Solution Center
Visit the Yaskawa Solution Center, a self-service portal providing all the functionality and content needed to resolve issues immediately, 24/7. How to use the Solution Center?

Technical Phone Support:

United States
Phone:1-800-YASKAWA (927-5292),
dial 2 or 1-847-887-7457, dial 2
Drives Support Hours: 7:00am to 7:00pm (CST) Mon-Fri
Motion & CNC Support Hours: 8:00am to 5:00pm (CST) Mon-Fri
Email: technical_support@yaskawa.com
Online: Submit Support Request

After Hours Emergency Support
24/7 including holidays

Canada, Mexico, Central and South America
View Contact Information

Yaskawa Solution Center

Frequently Asked Questions

Product Group

Product

Sub-Topic

Applications

Clear

Sort by :

Expand All

Didn't find what you were looking for? Try

Showing 551 - 600 of 1,074 results.

	Question	Posted Date
	Is there a function to track your Compass program and your IEC program versions for future support? Posted Date: 05/21/2020 Answer: No, but we provide component version compatibility in the release notes and in the Implementation guide (Doc# AN.MPIEC.27). Product Group/Line: Yaskawa Compass, Controllers Topic/Sub Topic: Software, Ask a Technical Question Document Number: CNT-13X7FX Published Date: 05/21/2020 Share \| Rate Rate this article :	05/21/2020
	Is there a firmware release history for LEGEND-MC? Posted Date: 06/27/2013 Answer: The currently released firmware for the LEGEND-MC / SMC3010 is Revision 1.0c7. The LEGEND-MC firmware is attached below and available on Yaskawa's website in the Firmware download page under "Downloads" --> "Software" --> "Firmware". Upgrade Information: To upgrade, simply use Yaskawa's YTerm software. In the terminal window, right click, and select "Upgrade Firmware" from the menu. Product Release History: Rev 1.0c7 = (July 2003) Improved handling of Ethernet error 122 Rev 1.0c6 = (May 2003) Improved handling of Ethernet error 122 Rev 1.0c5 = minor bug fixes. Rev 1.0c3 = minor bug fixes. Rev 1.0c = (July 2002) Four threads, password application program, amplifier parameter setting, new Ethernet connection methods. KNOWN ISSUE: The "AS" (At Speed) command does not work for distributed control axes. Rev 1.0a = (November 2001) Dual Loop (DV) positioning feature added Rev 1.0 = (August 2001) Original release Attachments: 151KB Product Group/Line: Controllers, SMC-3010 LEGEND-MC Topic/Sub Topic: Ask a Technical Question, Upgrade (Software - Firmware), Upload - download software Document Number: MNEN-5CJMNW Published Date: 06/27/2013 Share \| Rate Rate this article :	06/27/2013
	Is there a firmware history for the SMC2000 product? Posted Date: 06/27/2013 Answer: Yes. There are two hardware types for the SMC2000. There is a 1600 gate array, and an 1800 gate array. Please see the attached to review additional specifications on the array. Attachments: 20KB Product Group/Line: Controllers, SMC-2000 Topic/Sub Topic: Ask a Technical Question, Upgrade (Software - Firmware) Document Number: KHUL-5KQQYA Published Date: 06/27/2013 Share \| Rate Rate this article :	06/27/2013
	Is there a driver available to communicate between an Exor HMI and a Yaskawa Sigma ServoPack? Posted Date: 07/13/2004 Answer: Yes, the driver and an example Designer project can be found in the attached EXOR_sigma2driver.zip file. The Exor driver included in the attached file is version: Yaskawa SGDx - FW Drv Ver. 3.01 - DLL Ver.5.01 It will allow communication to all Yaskawa Sigma ServoPacks, including, but not limited to the following models: SGD, SGDA, SGDB, SGDC, SGDH This driver also allows communication to multiple ServoPacks. Attachments: 54KB Product Group/Line: Servo Products, SGDH Sigma II Topic/Sub Topic: Ask a Technical Question, Integration Document Number: MMIR-5GKK9L Published Date: 07/13/2004 Share \| Rate Rate this article :	07/13/2004
	Is there a detailed procedure on how to read/write parameters from/to fieldbus NS-300/500 modules? Posted Date: 06/25/2013 Answer: Yes, attached are flowcharts of the parameter read/write sequence and ladder logic code for both operations. The basic read operation sequence is as follows: 1. Set Mode bit to 1 2. Verify mode selection 3. Set parameter number 4. Set read command code [08h] and command start bit 5. Verify response commands and parameter number 6. Read response data 7. Set Mode bit to 0 The basic write operation sequence is as follows: 1. Set Mode bit to 1 2. Verify mode selection 3. Set parameter number & value 4. Set read command code [09h] and command start bit 5. Verify response commands, parameter number and value 6. Set Mode bit to 0 The ladder logic code provided is for an MP-XXXX controller with DeviceNet, acting as Master. The following register allocation was used: IB00000: Executes the parameter read operation IB00001: Executes the parameter write operation IW0110-IW0113: allocated for NS-300/500 module input bytes OW0100-OW0103: allocated for NS-300/500 module output bytes MW05000: to set the parameter number ML05002: parameter read data ML05004: parameter write data Attachments: 45KB 56KB Product Group/Line: Controllers, MotionWorks Software, MP2000 Series (MP2300-MP2200), MP2300, MP920 Machine Controller, MP940 Machine Controller Topic/Sub Topic: Ask a Technical Question, Application Example, Applications, Integration, Parameters, Programming Document Number: MTN-6CKSX4 Published Date: 06/25/2013 Share \| Rate Rate this article :	06/25/2013
	Is there a detailed description of the behavior of the IEC functions when EN / ENO are used? Posted Date: 10/09/2015 Answer: Basic logic and math functions are supplied with the MotionWorks IEC programming editor. See the attached .PDF file for further information. Attachments: 103KB Product Group/Line: Controllers, MotionWorks IEC, MP2000iec Series, MP2300Siec, MP2310iec, MP2600iec Topic/Sub Topic: Ask a Technical Question, Instructions, Troubleshooting Document Number: MTN-7PCQK4 Published Date: 10/09/2015 Share \| Rate Rate this article :	10/09/2015
	Is there a demo program available for the SMC-4000 Demo Hardware Unit? Posted Date: 02/18/2009 Answer: Yes. The attached program is designed to work with the SMC-4000 Demo Unit from Yaskawa (Part Number DEMO4000). The program demonstrates homing, indexing, limit switch handling, jogging, physical input/output control, special labels, and messaging to the terminal. It also demonstrates camming and interpolated motion. If the demo is properly equipped, Ethernet Modbus/TCP communication to Yaskawa's V7 inverter drive can also be demonstrated. Attachments: 16KB 402KB Product Group/Line: Controllers, SMC-4000 Topic/Sub Topic: Ask a Technical Question, Product Demo Document Number: MTN-65JSKQ Published Date: 02/18/2009 Share \| Rate Rate this article :	02/18/2009
	Is there a cross reference for Omron/Yaskawa servos? Posted Date: 06/15/2010 Answer: Yes. Your local Yaskawa sales and application representatives are prepared to provide you with exact or nearest available substitutes .... mechanical, electrical, and environmental ratings. Both Omron and Yaskawa provide global support for servos with shortest lead time and local stock supporting their own regional customer preferences for connecting, mounting, coupling, etc. Call your local Yasksawa sales or application representatives for assistance and an exact or nearest recommended substitute from Yaskawa America, Inc. - Drives & Motion Division standard products. Click here to search for the nearest local distributor and sales/service location. Product Group/Line: Servo Products, SGMAH Sigma II Topic/Sub Topic: Ask a Technical Question, Parts or Replacement Document Number: MTN-6C4HX3 Published Date: 06/15/2010 Share \| Rate Rate this article :	06/15/2010
	Is there a compiled list of Sigma II alarms? Posted Date: 07/13/2004 Answer: Attached is one file that describes all Sigma II (Sigma2) and option card alarms. For further detailed information, please see the Sigma II users manual. This file includes descriptions and possible causes/solutions for the following alarms: Sigma2_Alarms_CompleteList.pdf Standard Sigma Alarms: A.02, A.03, A.04, A.10. A.30, A.32, A.40, A.41, A.51, A.71, A.72, A.73, A.74, A.7A, A.80, A.81, A.82, A.83, A.84, A.85, A.86, A.b1, A.b2, A.bF, A.C1, A.C8, A.CA, A.Cb, A.CC, A.d0, A.E7, A.F1, CPF00, CPF01, A.91, A.92 S2_Add_Alarms.pdf Extended Sigma and Linear Alarms: A.08, A.09, A.0A, A.33, A.55, A.76, A.90, A.b1, A.b3, A.C2, A.C5, A.C5, A.F5, A.F6 Alarms when combined with Option Cards: A.D1, A.E0, A.E1, A.E2, A.E5, A.E6, A.E7 Alarms Generated from Option Cards: A.94, A.95, A.9F, A.B6, A.E9, A.EA, A.Eb, A.EC, A.Ed Attachments: 122KB 98KB Product Group/Line: Servo Products, SGDH Sigma II Topic/Sub Topic: Ask a Technical Question, Alarm, Document Clarification, Troubleshooting Document Number: MNEN-5CJMGY Published Date: 07/13/2004 Share \| Rate Rate this article :	07/13/2004
	Is there a communication driver available for the SMC controllers? Posted Date: 06/25/2013 Answer: Yes, Yaskawa created SMCComm.ocx for use when developing windows applications in VB or C++. The ocx file is used in Yaskawa's YTerm software. It is the blue terminal window at the bottom of the programming screen. (The terminal window does not need to be visible in an application.) The driver provides the following features: - Serial or Ethernet (TELNET) connectivity. - Read and write variables, arrays, and commands. - Upload and download programs and arrays. - Upgrade the controller firmware (serial port only.) - Data logging to file. OCX files are very powerful tools that can be implemented in many ways. Word and Excel can also use an OCX file, eliminating the need for a compiled program. The driver part number is SMCOCX1. The driver comes on CD with documentation and two visual basic examples. The driver and examples were created in Visual Basic 6. Product Group/Line: Controllers, SMC-2000, SMC-3010 LEGEND-MC, SMC-4000 Topic/Sub Topic: Ask a Technical Question, Programming Document Number: MTN-65BS4K Published Date: 06/25/2013 Share \| Rate Rate this article :	06/25/2013
	Is the P1000 the same physical size as P7? Posted Date: 06/29/2012 Answer: On average, P1000 is 30% smaller than P7 with minimal difference on small ratings and significant differences on larger ratings. Your specific ratings of interest must be compared. P1000 can also be mounted side-by-side, further reducing panel space. Product Group/Line: Inverter Drives, P1000 Drive Topic/Sub Topic: Ask a Technical Question, Product Launch Document Number: DRV-8VQKVB Published Date: 06/29/2012 Share \| Rate Rate this article :	06/29/2012
	Is the MP-940 capable of operating Yaskawa linear motors? Posted Date: 01/14/2005 Answer: Yes, it is possible when using MotionWorks. The only difference between using a rotary motor and a linear motor with the MP-940 is to select Linear Type vs Rotary Type in the SVA section of Module Configuration. By doing this, the additional parameters for Linear Motors are displayed in the "ServoPack" tab. There are three, however, that will require immediate attention to allow motion to occur. Please reference the users manuals for information regarding all other parameters. SGDH Parameter Settings: 1) Pn280: Linear Scale Pitch (micrometers), the ServoPack will remain in an alarm state until this is set. 2) Pn483: Forward Force Limit (% of rated), factory default is 30% (for safety), set appropriately for application. 2) Pn484: Reverse Force Limit (% of rated), factory default is 30% (for safety), set appropriately for application. Minimum firmware & software versions required: MP940: B01 or higher SGDH: xx214 or higher MotionWorks: 4.20 or higher Attachments: 61KB Product Group/Line: Controllers, Servo Products, MP940 Machine Controller, SGDH Sigma II, SGLF Series, SGLG Series, SGLT Series Topic/Sub Topic: Ask a Technical Question, Operation, Start Up - Installation Document Number: MNEN-5CJMRC Published Date: 01/14/2005 Share \| Rate Rate this article :	01/14/2005
	Is the J1000 the same physical size as J7? Posted Date: 08/01/2008 Answer: Yes. The footprint (height and width) of the J1000 is identical to the J7, though the depth does vary slightly on some ratings. The J1000 can be mounted side-by-side to reduce panel space. Product Group/Line: Inverter Drives, J1000 Drive Topic/Sub Topic: Ask a Technical Question, Product Launch Document Number: DRV-7H3T65 Published Date: 08/01/2008 Share \| Rate Rate this article :	08/01/2008
	Is the J1000 dual rated? Posted Date: 08/01/2008 Answer: Yes, it has both a Normal Duty rating with an overload capacity of 120% for 60 seconds for fans and pumps, and a Heavy Duty rating for 150% for 60 seconds. Product Group/Line: Inverter Drives, J1000 Drive Topic/Sub Topic: Ask a Technical Question, Product Launch Document Number: DRV-7H3T3Z Published Date: 08/01/2008 Share \| Rate Rate this article :	08/01/2008
	Is the GA500 conformal coated? Posted Date: 09/30/2019 Answer: Yes, the GA500 is conformal coated to meet IEC60721-3-3, 3C2, 3S2. Product Group/Line: Inverter Drives, GA500 Drive Topic/Sub Topic: Ask a Technical Question, Product Launch Document Number: INV-9134IS Published Date: 09/30/2019 Share \| Rate Rate this article :	09/30/2019
	Is the design life of the V1000 is twice that of the V7 Posted Date: 07/27/2007 Answer: Yes. Product Group/Line: Inverter Drives, V1000 Drive Topic/Sub Topic: Ask a Technical Question, Reliability Document Number: DRV-75FSHF Published Date: 07/27/2007 Share \| Rate Rate this article :	07/27/2007
	Is the design life of the J1000 twice that of the J7? Posted Date: 08/01/2008 Answer: Yes. Product Group/Line: Inverter Drives, J1000 Drive Topic/Sub Topic: Ask a Technical Question, Product Launch Document Number: DRV-7H3T5U Published Date: 08/01/2008 Share \| Rate Rate this article :	08/01/2008
	Is the C-phase marker pulse visible though EtherCAT on the SGDV EtherCAT amplifier? Posted Date: 01/03/2020 Answer: Please refer to Sigma-5 user manual with EtherCAT (CoE) Network Module, Yaskawa.com document number SIEPC72082904 in order to follow this FAQ. The C-phase marker on the Yaskawa drive is not visible through the EtherCAT network. There are 2 options for C-phase homing: 1. Use EtherCAT CoE's "drive-based homing" functionality. Refer to the following sections for details: Section 7.4 for the available homing modes, including the C-channel; Section 8.6 for utilization; and Section 8.8 for additional details. 2. Use the Touch Probe Fucntion (60B8h) to latch the C-phase, and then read the Touch Probe Position value that was captured. Refer to the Yaskawa.com document number SIEPC72082904 for usage details. Due to EtherCAT network delays, it is not possible to report the C-Phase marker pulse and the Position Actual Value over the network in a way that allows accurate registration of the position to the pulse. The only way to guarantee that the Position Actual Value reported corresponds to the exact C-Phase marker pulse is to perform the drive based homing function that utilizes the C-Phase, or use Touch Probe to capture the C-phase position. Yaskawa prefers the homing to be drive-based (items 1 and 2 above are considered drive-based) in order to guarantee an accurate Position Actual Value that corresponds to the C-Phase marker pulse. Product Group/Line: Servo Products, Network-Comms Options, SGDV EtherCAT Topic/Sub Topic: Ask a Technical Question, Programming Document Number: MTN-98ML99 Published Date: 01/03/2020 Share \| Rate Rate this article :	01/03/2020
	Is the Copy function available with the standard LED keypad on the V1000 and V1000-4X drives? Posted Date: 06/21/2010 Answer: No, but the optional LCD Remote keypad and the Y-stick option can both perform this function. Product Group/Line: Inverter Drives, V1000-4X Drive, V1000 Drive Topic/Sub Topic: Ask a Technical Question, Options Document Number: DRV-86MQA6 Published Date: 06/21/2010 Share \| Rate Rate this article :	06/21/2010
	Is the Copy function available with the standard LED keypad on the J1000 Drive? Posted Date: 08/01/2008 Answer: No, but the optional LED Remote keypad and the USB Copy Unit (Y-stick) option can both perform this function. Product Group/Line: Inverter Drives, J1000 Drive Topic/Sub Topic: Ask a Technical Question, Keypad-Operator Document Number: DRV-7H3TDG Published Date: 08/01/2008 Share \| Rate Rate this article :	08/01/2008
	Is the A1000 the same physical size as F7? Posted Date: 01/04/2011 Answer: On average, A1000 is 30% smaller than F7 with minimal difference on small ratings and significant differences on larger ratings. Your specific ratings of interest must be compared. A1000 can also be mounted side-by-side, further reducing panel space. Product Group/Line: Inverter Drives, A1000 Drive Topic/Sub Topic: Ask a Technical Question, Drive Size Document Number: DRV-8CDJUP Published Date: 01/04/2011 Share \| Rate Rate this article :	01/04/2011
	Is the A1000 dual rated? Posted Date: 01/04/2011 Answer: Yes, it has both a Normal Duty rating with an overload capacity of 120% for 60 seconds for fans and pumps, and a Heavy Duty rating for 150% for 60 seconds. Product Group/Line: Inverter Drives, A1000 Drive Topic/Sub Topic: Ask a Technical Question, Specifications Document Number: DRV-8CCTWM Published Date: 01/04/2011 Share \| Rate Rate this article :	01/04/2011
	Is Sigma Trac II a drop-in replacement for SGT Sigma Trac? Posted Date: 08/23/2019 Answer: No, Sigma Trac II is a completely new design using the latest generation (SGLF2) linear motor coils and magnets. These new components offer better performance in a smaller package than the previous generation Sigma Trac. Product Group/Line: Sigma Trac II, Servo Products Topic/Sub Topic: Product Launch, Ask a Technical Question Document Number: SRV-S553FC Published Date: 08/23/2019 Share \| Rate Rate this article :	08/23/2019
	Is PID available on the J7 Drive? Posted Date: 10/27/2005 Answer: No, Yaskawa recommends using the V7 Drive for PID applications. Note: Earlier versions of the J7 Drive were named GPD 305/J7, GPD 305 or VS Mini J7. Product Group/Line: Inverter Drives, J7 Drive Topic/Sub Topic: Ask a Technical Question, PID Application, Specifications Document Number: DRV-5FLLK6 Published Date: 10/27/2005 Share \| Rate Rate this article :	10/27/2005
	Is MotionWorks MPE720 ver 5.13 compatible with Microsoft XP SP2? Posted Date: 07/25/2013 Answer: Upgrading Windows XP to service pack 2 will cause MW ver 5.13 not to function. Please note that version 5.31b and greater is XP SP2 compatible. See FAQ#: MNEN-5CJMJL Here is how to make version 5.13 XP SP2 compatible: Current solution to installing MW is to first uninstall service pack2. This can be done by going to Control Panel , Add / Remove Programs and Un-Installing service pack2. If your PC was recieved with ServicePack2, see the following support page from Microsoft on removing it: http://support.microsoft.com/default.aspx?kbid=875350 Product Group/Line: Controllers, MotionWorks Software Topic/Sub Topic: Ask a Technical Question, Software, Troubleshooting, Upgrade (Software - Firmware) Document Number: MTN-667P2B Published Date: 07/25/2013 Share \| Rate Rate this article :	07/25/2013
	Is it possible to wire an HMI to Multiple NS600 Indexer modules? Posted Date: 11/20/2001 Answer: Yes, the attached PDF shows the system block diagram for an HMI/NS600 system, a diagram showing RS422 4 wire connection, and a diagram showing RS485 2 wire connection. Attachments: 69KB Product Group/Line: Controllers, NS600 Indexer Topic/Sub Topic: Ask a Technical Question, Integration, Network Communications, Wiring Document Number: MNEN-5CJMJG Published Date: 11/20/2001 Share \| Rate Rate this article :	11/20/2001
	Is it possible to verify if an axis is present on the system via the MotionWorks IEC application program? Posted Date: 10/15/2010 Answer: Yes, there are a couple ways. An ErrorID of 4625 (invalid axis) will be output if a PLCopen function block is executed with an AXIS_REF axis which is not defined or not present on a system. The example in the attached pdf shows logic to indicate that an axis is not present on the system. Another method, available in firmware version 2.0 and higher, is to read parameter 1330, which indicates the Mechatrolink communication status of the specified axis. Attachments: 25KB Product Group/Line: Controllers, MotionWorks IEC, MP2000iec Series, MP2300Siec, MP2310iec, MP2600iec Topic/Sub Topic: Ask a Technical Question, Instructions, Programming, Start Up - Installation, Troubleshooting Document Number: MTN-7N9NFW Published Date: 10/15/2010 Share \| Rate Rate this article :	10/15/2010
	Is it possible to use the second Ethernet port, CN11B, on the MP2600iec as a separate, independent network connection? Posted Date: 03/18/2013 Answer: Yes it is possible. The same protocols are supported on both ports. However, CN11B can only be configured through the web interface and is not supported by the Hardware Configuration software to setup individual addressing of Modbus and Ethernet variables. If your network configuration does not allow a PC connection, use CN11A as the main network connection to an HMI, or other external Ethernet/Modbus devices and CN11B as the programming port for MotionWorks IEC. The default IP address for this port is 192.168.2.1 NOTE: The ethernet ports must be on different subnets to operate properly. Product Group/Line: Controllers, MotionWorks IEC, MP2600iec Topic/Sub Topic: Ask a Technical Question, Applications, Hardware, Instructions, Integration, Network Communications, Options, Programming, Software, Specifications, Start Up - Installation, Training, Troubleshooting Document Number: MTN-89HRDG Published Date: 03/18/2013 Share \| Rate Rate this article :	03/18/2013
	Is it possible to use the Legend amplifiers with an SVA module, and if so, with what control method? Posted Date: 07/25/2005 Answer: The Legend amplifier is a torque amplifier with a current control interface (+/- 10 volt.) In Torque mode, the SVA-02 module provides only an open loop torque reference output. It does not close a speed or position loop in this mode. This mode is ideal for web tensioning applications that never need to position. For other applications requiring torque and positioning, Yaskawa recommends and SVA / SVB interface to a Sigma II or a Torque control application module such as the SMC-3010 with the Legend amplifier. Please refer to the Legend Digital Torque Amplifier User Manual and MP920 or MP2300 User's Manual Motion Module. Product Group/Line: Controllers, MP2000 Series (MP2300-MP2200), MP2300 Topic/Sub Topic: Ask a Technical Question, Applications, Hardware Document Number: MTN-64EQ4Q Published Date: 07/25/2005 Share \| Rate Rate this article :	07/25/2005
	Is it possible to use auto-tuning without rotating the motor? Posted Date: 07/13/2004 Answer: Yes. In addition to their past rotational auto-tunings, both the F7 and G7 have been set up to allow for auto-tuning at stop. Auto-tuning is possible with the load attached. The inverters are designed to allow for simple auto-tuning when working with only phase-to-phase resistance. Primary resistance auto-tuning allows the drive to compensate for long lead lengths. The settings in the T1 parameters will allow for the settings of these three modes. Product Group/Line: Inverter Drives, F7 Drive, G7 Drive Topic/Sub Topic: Ask a Technical Question, Programming, Start Up, Tuning Document Number: DRV-5NZK9Q Published Date: 07/13/2004 Share \| Rate Rate this article :	07/13/2004
	Is it possible to troubleshoot fieldbus modules that won't respond to PLC commands? Posted Date: 09/21/2004 Answer: Case #1: Fieldbus communication has been established, the PLC has turned on the SVON bit, but the servo drive does not enable. A. Make sure that main power is on (PWRON bit), and the NS module is ready to communicate (READY bit). B. Make sure the e-stop bit (ESTP_R) is off. The ESTP_R bit reflects hardware and software e-stop conditions combined. If ESTP_R bit is on, check the status of the EMSTOP wiring and PN81B parameter. The physical EMSTOP input is on the CN4 connector. This input is default to Normally Closed (PN81B bit 1). To disable software e-stop, set ESTP bit ON. Both the EMSTOP input AND the ESTP bit in the command message need to be set in order for the drive to be out of disabled condition. The EMSTOP input and the ESTP bit will have no effect if PN81B, bit 0 is set to xxx0. This may be useful in unloaded bench-top testing. C. Make sure the SVON bit has been toggled from 0 to 1. The SVON enable command is edge sensitive. D. Make sure there are no alarms (ALRM bit). If there is an alarm, clear it by toggling alarm reset bit (ALRST). E. The SVON bit should be turned on after the ESTP_R = 0. The SVON bit and the ESTP bit cannot be set simultaneously. Case #2: The drive is enabled and the SVON_R is 1 in the response message, but the motor won't move. A. Check if a warning is being generated when the command is issued, e.g. the setup value is out of range (A.94), or command reception conditions are not met (A.95). B. Check the status of the POT and NOT input and Pn819. POT or NOT are never displayed on the LED readout of the SGDH amplifier when used with the NS modules. The inputs are on the CN1 connector. They are set to Normally Closed as default. The status of the POT and NOT input can be read in the response message byte 3, bit 6 and 7. The POT and NOT will have no effect if Pn819 is set to xxx0, which may be useful in unloaded bench-top testing. C. Make sure starting motion command bit must be toggled from 0 to 1. C_START, FEED, STEP, PTBL, STN, HOME commands are edge sensitive. D. Make sure the commanded position is different form the actual position. If the INC bit is set to 0, target position is commanded in absolute terms. In this case, if the motor is at position 5000 and a Simple Positioning of 5000 is commanded, the motor should not move. E. Check the MOD_R bit. If this is 1, the message format for the command response is SET/READ (commonly used for reading/writing parameters). The MOD bit in the command message should be set to 0. This problem is often accompanied by the A.95 alarm, Command Error. Product Group/Line: Controllers, NS300 DeviceNet, NS500 Profibus Topic/Sub Topic: Ask a Technical Question, Troubleshooting Document Number: MTN-5WKNHE Published Date: 09/21/2004 Share \| Rate Rate this article :	09/21/2004
	Is it possible to transfer more than the 256 byte maximum Ethernet/IP adaptor assembly instance between an MP2000iec controller and an AB PLC without resorting to multi-plexing data within a single instance? Posted Date: 03/18/2013 Answer: Yes. In addition to the polled connection in a ControlLogix platform, you could use the AB MSG instruction to make up to six simultaneous connections to the available adaptor instances in an MPiec Series Controller. Product Group/Line: Controllers, MotionWorks IEC, MP2000iec Series, MP2300Siec, MP2310iec, MP2600iec, MP3200iec Topic/Sub Topic: Ask a Technical Question, Network Communications, Programming Document Number: MTN-834KPE Published Date: 03/18/2013 Share \| Rate Rate this article :	03/18/2013
	Is it possible to transfer cam data from Mircosoft Excel to an MP controller? Posted Date: 10/26/2005 Answer: Yes. The following steps describe the process. 1) Save the file as .CSV 2) Open Yaskawa's 'Cam Tool' software, select 'Import' under the 'File' menu and open the CSV file. 3) Enter the 'Max Phase Value' (master cycle) and 'Max Position Value' (slave cycle) suitable for the data, and select OK for 'Set Style' and 'Set Parameter' windows. 4) Save file as .CDD. 5) Log online to the MP controller with MotionWorks Software. 6) Select 'File Transfer' under 'File' menu in 'Cam Tool' software. 7) Choose the CDD file for source, Double-Length for data type, and first register address, then select OK. Attached is an example documenting the transfer of a cam table created in Excel. When creating the cam table in Excel, the following rules should be taken into account: a. The master data must start at 0. b. There must not be repeated master entries. Ex: 1, 2, 3, 3, 4,etc. c. The master points must be in increasing sequence. Ex: 1, 2, 3, 2, 5,etc. d. Gaps in between data points are allowed. Ex: 1, 2, 4, 5, 8,etc. The CSV file will fail to import if these guidelines are not kept. Another way to transfer a CSV file to an MP controller is possible using CSVTool, a VB applet. Attached below are the CSVTool VB exe file and CSVTool users manual. View other ways to transfer registers. Attachments: 56KB 50KB 6.4MB Product Group/Line: Controllers, MotionWorks Software, MP920 Machine Controller, MP930 Machine Controller, MP940 Machine Controller Topic/Sub Topic: Ask a Technical Question, Programming Document Number: MTN-5WKTMZ Published Date: 10/26/2005 Share \| Rate Rate this article :	10/26/2005
	Is it possible to simply control speed in a Sigma II amplifier without a controller? Posted Date: 10/24/2002 Answer: Yes. A speed control feature is integrated into Sigma II amplifiers. This mode of operation is called Contact Input Speed Control. It allows the user to initially set three different motor speeds with parameters, then select one of the speeds externally using a contact input. For details and learning more on how to set this up, please refer to section 5.2.6 of the Sigma II user's manual. Product Group/Line: Servo Products, SGDH Sigma II Topic/Sub Topic: Ask a Technical Question, Applications, Integration Document Number: REKR-5F8QD6 Published Date: 10/24/2002 Share \| Rate Rate this article :	10/24/2002
	Is it possible to set up ASCII text fields in an HMI Recipe to specify recipe name so it can be modified and stored in an MP9 Controller? Posted Date: 11/08/2001 Answer: Yes. Recipe names can be programmed in the HMI and stored/changed during runtime along with the rest of the recipe data (the recipe names are stored in register blocks inside the MP products). When the HMI product is connected to an MP9 series product, the "Yaskawa MP/CP" driver will be selected. This driver supports both Numeric (M or I registers) and ASCII (text) data formats. To create a text-based recipe name, first select Recipe Data for Data Field Source. Next, click on the Designer development screen to place the Recipe Data item on the panel (will look like "RRRRRR"). From the field definition screen, select "ASCII" from the Display Format dropdown. Next, set the Address Offset to a known unused register number. MW registers will be used here (or select from a TAG list). Next set the Field Width to the maximum number of characters for the text based recipe name. At this point, it is important to note that each character defined takes up a total of 8 bits, and MW registers in the MP9** controllers are 16 bits wide. Because of this, it will be necessary to use caution when specifying the Address Offset, and insure that there are enough registers unused to support the entire Field Width. For Example - Suppose Field Width is set to 10 (to support a recipe name of up to 10 characters long), and Address Offset is set to an arbitrary number of 10. This means that 10/2=5 MW registers will need to be reserved starting at MW00010 (MW00010, MW00011, MW00012, MW00013, MW00014). If the Controller or HMI use these registers for anything else, the data will be overwritten and the data will appear garbled on the screen. After this is done, it is now possible to set up the recipe name row from the "Recipe Configuration" Screen. Do this by highlighting the row, and clicking on the "Set As Recipe Name" button. The row will show a * next to the register or tag name. Next it will be necessary to add the "upload", "Download", and recipe control variable to the screen. After downloading and running, it will now be possible to cycle through the recipes and view the different recipe names loaded. If Read/Write was selected on the Recipe Data source, then it will be possible to modify the name. The attached file is an example Designer Application Project for an eTOP11 communicating to an MP940 (Etop11~2.zip). It shows a simple recipe configuration with text recipe names on page 3 and 4. Both are tied together in a Recipe Menu shown on page 5. To allow the user to edit the text recipe names during runtime, it will be necessary to prepare an ASCII or alpha numeric text entry screen. An example of this is shown below using the UniKey keypad development tool (found on the Uni-Win installation disk). See alphakey.kbd for an example. Attachments: 9KB 38KB 22KB Product Group/Line: Controllers, MP920 Machine Controller, MP930 Machine Controller, MP940 Machine Controller Topic/Sub Topic: Ask a Technical Question, Applications, Programming Document Number: MNEN-5CJMH6 Published Date: 11/08/2001 Share \| Rate Rate this article :	11/08/2001
	Is it possible to save MW+ scope data for review and distribution? Posted Date: 03/13/2002 Answer: Yes, scope data is saved by right clicking on the graph or table. Three files are created: .cht, .scp and .tbl. .cht is the actual chart graph .tbl is data used in table view .scp is Scope properties. Product Group/Line: Controllers, MotionWorks Plus Software Topic/Sub Topic: Ask a Technical Question, Document Clarification, Integration, Operation Document Number: MNEN-5CJML4 Published Date: 03/13/2002 Share \| Rate Rate this article :	03/13/2002
	Is it possible to run MotionWorks IEC via Remote Desktop? Posted Date: 04/05/2012 Answer: Yes, however, the software cannot be launched remotely due to licensing restrictions. This limitation can be overcome by following one of the methods described below. 1) Use other remote control software, such as RealVNC. http://www.realvnc.com/ 2) Have someone local to the PC with MotionWorks IEC start the software. MotionWorks IEC cannot be launched via Remote Desktop, but it can be operated remotely once it is running. For MotionWorks IEC 2.x, the license is checked the first time a project is opened. If MotionWorks IEC 2.x is configured to open the last project, the software will operate normally. If the software was not configured to open the last project, or this is the first time MotionWorks IEC 2.x is executed, the local user must start a new project first. 3) Configure the PC to automatically start MotionWorks IEC upon boot up. a. Windows XP configuration for adding MotionWorks IEC to Startup b. Windows 7 configuration for adding MotionWorks IEC to Startup Product Group/Line: Controllers, MotionWorks IEC Topic/Sub Topic: Ask a Technical Question, Instructions, Programming Document Number: MTN-8LQRU8 Published Date: 04/05/2012 Share \| Rate Rate this article :	04/05/2012
	Is it possible to route the POT and NOT signals through DeviceNet on an MP940D? Posted Date: 09/05/2001 Answer: Technically Yes, but care must be taken to insure safety. Positive Over Travel (POT) and Negative Over Travel (NOT) are considered critical I/O, and their function is controlled within the SGDH amplifier by default. This strict control insures that motion will stop given an OT situation. Caution should be used when trying to control such an event over a network, particularly if the network is disconnected (in this case, the controller must immediately stop motion if network heartbeat is lost). These inputs which are wired into the SGDH, are then mapped into the MP940 controller (every 125microsec) to be used for further decision making in the MotionWorks or MotionWorks+ program. All 7 isolated inputs into the SGDH 1CN connector can be read from IWC025 bits 0,1,2,3,4,5, and 6 (or "Sigma_*" inputs from MW+). To view any of these through DeviceNet, simply map the inputs to a DeviceNet output, then each DeviceNet scan will have updated info for other nodes (this is Polled I/O). Product Group/Line: Controllers, Servo Products, MP940 Machine Controller, SGDH Sigma II Topic/Sub Topic: Ask a Technical Question, Network Communications, Start Up - Installation, Wiring Document Number: MNEN-5CJMFU Published Date: 09/05/2001 Share \| Rate Rate this article :	09/05/2001
	Is it possible to reset all Sigma II parameters to factory default? Posted Date: 07/13/2004 Answer: Yes, Function 5 resets all parameters to factory defaults. Follow the steps below. 1) Remove the cable from the CN3 connector if present. 2) Apply control power to the Sigma II. 3) Press and release the MODE/SET button on the front of the amplifier. 4) Observe that "Fn000" is displayed. If it is not, repeatedly press the MODE/SET button until displayed. 5) Press the UP arrow key until the amplifier displays "Fn005." 6) Press and HOLD the DATA button until the display reads "PInIt." 7) Press and HOLD the MODE/SET button until "PInIt" flashes. 8) Release the button, notice that the amplifier flashes "donE." 9) The amplifier will again display "PInIt." The parameters are now restored to default, at this point it is important to cycle control power to insure all parameters take affect. Product Group/Line: Servo Products, SGDH Sigma II Topic/Sub Topic: Ask a Technical Question, Operation, Programming, Start Up - Installation Document Number: MNEN-5CJMNJ Published Date: 07/13/2004 Share \| Rate Rate this article :	07/13/2004
	Is it possible to replace an I/O device with another, but still maintain original variables? Posted Date: 02/06/2009 Answer: Yes. See the attached .PDF for a detailed example. Attachments: 82KB Product Group/Line: Controllers, MotionWorks IEC Topic/Sub Topic: Ask a Technical Question, Procedure - Policy, Instructions, Programming, Troubleshooting Document Number: MTN-7N8UFS Published Date: 02/06/2009 Share \| Rate Rate this article :	02/06/2009
	Is it possible to register and use MotionWorks IEC through a remote desktop? Posted Date: 04/05/2012 Answer: It is possible to use MotionWorks IEC through remote desktop once it has been successfully registered and licensing has been verified. Limitation: MotionWorks IEC cannot be registered or run using the Windows communication accessory "Remote Desktop Connection". When logged into a computer via Remote Desktop, Windows treats the session as a "networked" user. Licensing restrictions prevent license verification for networked users. When attempting to register or start MotionWorks IEC via Remote Desktop, the "Program not authorized" message will be displayed: Remedy: If MotionWorks IEC is already running, it can be controlled using Remote Desktop Connection. Some users prefer Remote Desktop over other means to remotely control the Windows PC due to higher performance. One way to start MotionWorks IEC is to use an alternate remote control application, such as Real VNC from www.realvnc.com, to start MotionWorks IEC. Once it is started, disconnect from the alternate remote control application and then start Remote Desktop using the same user login credentials. MotionWorks IEC is also available with a USB key license. With a USB key license MotionWorks IEC can be installed on multiple Windows PCs and will run successfully when the USB key is connected. Attachments: 84KB Product Group/Line: Controllers, MotionWorks IEC Topic/Sub Topic: Ask a Technical Question, Software, Troubleshooting Document Number: MTN-7SPSNJ Published Date: 04/05/2012 Share \| Rate Rate this article :	04/05/2012
	Is it possible to Program/Monitor a LEGEND MC remotely via a modem, through an EXOR HMI? Posted Date: 05/01/2002 Answer: Yes. The attached paper describes the equipment and steps required to access both an EXOR HMI and a LEGEND MC (SMC-3010) controller remotely over a phone line. It also contains a series of electronic example files that allow the user to test this. 1) TechNote_SMCHMI_modem2.pdf - technical note that describes how to access the Legend MC remotely via a modem through the EXOR HMI. 2) SMC_PT11.prj - Designer project example file for EXOR HMI 3) SMC_DialTerminal.ht - hyperterminal program with proper settings to communciate 4) SMCmodem.6ms - Sixnet Modem setup file View latest EXOR HMI Driver. Attachments: 1KB 12KB 1KB 243KB Product Group/Line: Controllers, SMC-3010 LEGEND-MC Topic/Sub Topic: Ask a Technical Question, Applications, Integration, Programming, Troubleshooting Document Number: MNEN-5CJML2 Published Date: 05/01/2002 Share \| Rate Rate this article :	05/01/2002
	Is it possible to prevent the momentum of a linear motion system from carrying the table (or carriage) past a limit switch? Posted Date: 05/21/2001 Answer: The Sigma II amplifier is very robust and protects the motor from harming itself. The Sigma II has overtravel functions built-in to the amplifier, but it is important to understand the settings to use the overtravel feature. The Sigma II offers three options which are set in Pn001.1: 1 & 2) Pn001.1=0, will stop the travel the same way a servo OFF or alarm stop mode (Pn001.0) is handled. This may be a coast or a Dynamic Brake. 3)Pn001.1=1, will stop the travel by using the Emergency Stop Torque (Pn406) to stop the motor. The Dynamic Brake and the Emergency Stop Torque are the fastest ways to stop the motor. The "dog" or pickup for the overtravel switches, especially on fast moving machines, should be sufficiently long enough so as not to over shoot the switch and end up in a dead zone. If an overtravel occurs (input goes low) the drive will automatically begin to stop the motor. If the momentum moves the table beyond the switch while stopping, the overtravel will be reset and the motor will try to continue to the move. This may cause damage to the system mechanics. An overtravel can be latched in the controller through programming. When programming a controller like the MP940, caution must be taken to set up the overtravel detection handling within the supervisory program. The program needs to prevent any movement in the direction of the overtravel, but must also allow the operator to jog back off the switch in the opposite direction. Attachments: 15KB Product Group/Line: Servo Products, SGDH Sigma II Topic/Sub Topic: Ask a Technical Question, Applications, Operation, Programming, Troubleshooting Document Number: MNEN-5CJMN4 Published Date: 05/21/2001 Share \| Rate Rate this article :	05/21/2001
	Is it possible to pause motion once started and resume to the same target later? Posted Date: 07/13/2004 Answer: Yes. The speed [SP] command can be set to zero, which will cause deceleration to zero speed. Technically, the controller considers the axis in motion, because it has been commanded to move and has not reached the final target. Later, when it is OK to resume, the speed [SP] command can be set to its previous value, and the axis will accelerate up to speed and complete the original move. Note: If you abort motion with either the AB input or AB1 command, it is not possible to resume motion. This is not considered a pause. You would need to store the original target position, and issuse a second move equal the absolute target-current commanded position. [ PRX=ABSTARG - _RPX ] For detailed instructions on implementing both methods 1 and 2, please see the attached .PDF file for further instructions. Product Group/Line: Controllers, SMC-2000, SMC-3010 LEGEND-MC, YTerm Software Topic/Sub Topic: Ask a Technical Question, Operation, Programming Document Number: MNEN-5CJMP8 Published Date: 07/13/2004 Share \| Rate Rate this article :	07/13/2004
	Is it possible to Monitor/Program an MP9 Product over a phone line from a remote location?** Posted Date: 07/13/2004 Answer: Yes, SixNet Modems have been tested and allow monitoring and program editing/downloading to an MP920/MP930/MP940 over a phone line. The following methods are possible: Method 1: Remote PC running MW or MW+ --> Modem --> Phone Line --> Modem --> On Site PC running MW or MW+ --> MP940 In this case, any modem will work. PC operating system must be Win95 or Win98 See file Remote_Service.pdf below for setup details. Method 2: Remote PC running MW or MW+ --> Modem --> Phone Line --> Modem --> MP940 directly In this case, an 11bit modem must be used, such as SixNet See file RemoteServicePC_Modem_MP940.pdf Setup files for the modem and hyperterminal are included in the attached zip: 11bitmodem.zip An informational specification sheet for the SixNet Industrial 11bit modem is also attached for reference: SixNet_VTModemSpecs.pdf Attachments: 228KB 12KB 333KB 86KB Product Group/Line: Controllers, MotionWorks Software, MP920 Machine Controller, MP930 Machine Controller, MP940 Machine Controller Topic/Sub Topic: Ask a Technical Question, Applications, Integration, Procedure - Policy, Troubleshooting Document Number: MNEN-5CJMF8 Published Date: 07/13/2004 Share \| Rate Rate this article :	07/13/2004
	Is it possible to launch and run SigmaWin+ from MotionWorks v6? Posted Date: 05/28/2013 Answer: Yes. In order to connect to the ServoPack via Mechatrolink through the controller ethernet connection, the following conditions must be met: 1) MotionWorks 6.10 or later 2) MP CPU firmware 2.66 or later 3) SVB-01 firmware 1.25 or later 4) Sigma-5 firmware 0011 or later 5) MP2300S, MP2310, MP2100 controller Product Group/Line: Controllers, MotionWorks Software, MP2100, MP2300 Topic/Sub Topic: Ask a Technical Question, Software Document Number: MTN-7RMJJ9 Published Date: 05/28/2013 Share \| Rate Rate this article :	05/28/2013
	Is it possible to isolate or split the encoder output signal from an SGDH PG output? Posted Date: 07/13/2004 Answer: Yes, the best way to split the encoder output signal from an SGDH amplifier (i.e. connecting the PG output to multiple receivers) is to use a differential signal splitter. BEI Technologies sells an Optically Isolated Encoder Driver Module (three channels Differential) which does the following: 1. Provides optical isolation of three complimentary signals (A & /A, B & /B, Z & /Z) 2. Allows PG connections up to 500 ft. in length 3. Allows encoder splitting to up to 8 receivers BEI has produced the attached document which contains more information about this product. BEI can be contacted at the following address: BEI - INDUSTRIAL ENCODER DIVISION 7230 Hollister Avenue Goleta, CA 93117 Tel: (805) 968-0782 Fax: (805) 968-3154 http://www.beiied.com/ Attachments: 571KB Product Group/Line: Servo Products, SGDA, SGDB, SGDC, SGDG LEGEND, SGDH Sigma II Topic/Sub Topic: Ask a Technical Question, Hardware, Integration, Wiring Document Number: MNEN-5CJMF6 Published Date: 07/13/2004 Share \| Rate Rate this article :	07/13/2004
	Is it possible to import a register tag list into an EXOR HMI product? Posted Date: 10/22/2019 Answer: Yes. The HMI Tag Import/Export functionality in MotionWorks can be used to create the CSV file which will be imported by Exor’s JMobile HMI software. First, the HMI Tag Import/Export tool needs to be enabled in the Modbus section of the Hardware Configurator. Once enabled the tool allows the user to choose “Exor” as the Manufacturer and also select a location on their PC to store the exported tag file. Last, to export the tag variables, use the “Export MWiec variables to HMI tags” button in MotionWorks to create a tag file which can be imported into Exor’s JMobile software. Attachments: 3KB Product Group/Line: Controllers, MotionWorks Plus Software Topic/Sub Topic: Ask a Technical Question, Applications, Integration Document Number: MNEN-5CJMJA Published Date: 10/22/2019 Share \| Rate Rate this article :	10/22/2019
	Is it possible to export Modbus tag variables from MotionWorks IEC and import them into Red Lion's Crimson software? Posted Date: 10/22/2019 Answer: Yes. Exporting Modbus variables for a Red Lion HMI can be done directly from MotionWorks. First, the HMI Tag Import/Export tool needs to be enabled in the Modbus section of the Hardware Configurator. Once enabled the tool allows the user to choose “Red Lion” as the Manufacturer and also select a location on their PC to store the exported tag file. Last, to export the tag variables, use the “Export MWiec variables to HMI tags” button in MotionWorks to create a tag file which can be imported into Red Lion’s Crimson software. Attachments: 3.7MB Product Group/Line: Controllers, MotionWorks IEC, MP2000iec Series, MP2300Siec, MP2310iec, MP2600iec, MP3200iec Topic/Sub Topic: Ask a Technical Question, Integration Document Number: MTN-9GS3KA Published Date: 10/22/2019 Share \| Rate Rate this article :	10/22/2019
	Is it possible to decode the S-Channel information from an Yaskawa absoute encoder into a usable format? Posted Date: 04/30/2003 Answer: Yes - This absolute encoder feedback data is in a specific ASCII string protocol that is easy to decode and utilize, and can be extracted from the 1CN connector of the Yaskawa Servopack Amplifier. The attached file below shows wiring details, data format and timing, and sample software code (basic) which can be executed on a PC. The sample code will manipulate the data output from the amplifier into the ASCII string presented in the Sigma II user manual (section 5.7.5). The code below applies to a 12 or 15 bit encoder (code works for both Sigma I and Sigma II amps) . For further reference about absolute encoders in general, please refer to the attached file and Sigma II user manual (section 5.7.5). Keyword: SGDA, SGDB, SGD, SGDH, Absolute Encoder, Serial Data, Attachments: 60KB Product Group/Line: Servo Products, SGDH Sigma II Topic/Sub Topic: Ask a Technical Question, Integration, Operation, Wiring Document Number: DCAN-5M4HPH Published Date: 04/30/2003 Share \| Rate Rate this article :	04/30/2003

Showing 551 - 600 of 1,074 results.

SAFETY PRECAUTIONS AND INSTRUCTIONS FOR USE OF FAQ INFORMATION!

Please read and understand the product instruction manual before installing, servicing or operating Yaskawa products. FAQ content and illustrations are provided as technical advice to augment the information in manual, not supersede it. It is not possible to give detailed instructions for all types of installation or support activities. The information described in the FAQs are subject to change without notice to improve the product or FAQ. Yaskawa assumes no responsibility for errors or omissions or damages resulting from the use of the information contained in any FAQ. All warnings, cautions and product instruction for product use must be followed. Installation, operation and maintenance should be carried out by qualified personnel. Failure to observe these and other precautions highlighted in the product manuals will expose the user to high voltages resulting in, serious injury or death. Qualified personnel are defined as individuals who are familiar with the installation, starting, operation and maintenance of Yaskawa products of the type described and have proper qualifications to perform the work.

Node: lr1

Rate

Support

Support & Training

Support

Repair

Field Service

Exchange

Recertified

By Product

Spare Parts

FAQs

Frequently Asked Questions

SAFETY PRECAUTIONS AND INSTRUCTIONS FOR USE OF FAQ INFORMATION!

Americas

Europe/Africa/Middle East

Japan/Asia/Pacific Rim

Support & Training

Support

Repair

Field Service

Exchange

Recertified

By Product

Spare Parts

FAQs

Repair

Field Service

Exchange

Recertified

By Product

Spare Parts

FAQs

Frequently Asked Questions

SAFETY PRECAUTIONS AND INSTRUCTIONS FOR USE OF FAQ INFORMATION!