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Frequently Asked Questions

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  Question Posted Date

Why does Alarm Code '3407 0204 - Unable to set configured network default gateway' appear and how can it be remedied?

11/12/2013

Why can’t I update my MP23xxiec controller to version 3 firmware?

10/26/2015

Why can Android mobile devices be plugged into the GA800 and GA500 with a cable, but not Apple mobile devices?

01/14/2019

Why are the toolbar buttons in MotionWorks IEC smaller than usual?

02/05/2019

Why are the parameters on the digital operator hidden or locked on the V7 series drives?

11/28/2005

Who do I contact to obtain a return authorization number?

04/22/2014

Who do I contact regarding my CNC machine?

04/22/2014

While online with MotionWorks IEC and debugging an MPiec controller, what does the error Operand not implemented or area exceeded mean?

03/06/2014

Which ratings have internal or external fans?

06/21/2010

Which PID parameters require set-up when configuring the GPD506 / P5 drive for PID pumping applications?

06/12/2014

Which motor products are supported with the SigmaLogic SERVOPACK?

10/29/2014

Which I-O is supported with SigmaLogic?

10/09/2014

Which drives are compatible with the Single Phase Converter?

09/12/2017

Which Allen Bradley PLCs can be used with SigmaLogic?

03/02/2015

Which accessories are available to order for SigmaLogic?

10/09/2014

Where is the Z1000 manufactured?

09/13/2012

Where is the V1000 manufactured?

07/27/2007

Where is the R1000 manufactured?

07/15/2015

Where is the P1000 manufactured?

06/29/2012

Where is the J1000 manufactured?

08/01/2008

Where is the GA800 manufactured?

01/10/2019

Where is the D1000 manufactured?

07/15/2015

Where Is the Compile Error Location When Double-Clicking On It?

03/08/2019

Where is the A1000 manufactured?

01/04/2011

Where do I send my repair item?

04/22/2014

Where does the P1000 fit into Yaskawa's family of drives, and what does it offer beyond the P7?

06/29/2012

Where does the GA800 fit into Yaskawa's family of drives, and what does it offer beyond the A1000?

01/09/2019

Where does the GA500 fit into Yaskawa's family of drives?

09/26/2019

Where does the A1000 fit into Yaskawa's family of drives, and what does it offer beyond the F7?

01/03/2011

Where can pin out details for the YS-12 cable be found?

07/13/2004

Where can I find UL certification documents for Yaskawa MPiec Controller products?

06/12/2014

Where can I find the supporting documents for UL approval of the MP2000 controllers?

02/04/2011

Where can I find frequently asked questions for MV1000?

03/31/2015

Where can Error Code Descriptions be found for SigmaLogic?

10/20/2014

Where are the help files located for SigmaLogic, LogicWorks and Add-on Instructions (AOI)?

10/09/2014

When will single phase input capacities be available for P1000 and what kind of derating is expected?

06/29/2012

When will single phase input capacities be available for A1000 and what kind of derating is expected?

01/03/2011

When will a heatsink through the back solution be available, and what enclosure rating will it be capable of?

11/29/2011

When using the analog output function on a GPD506/P5, how is the output scaled when output current is selected?

06/12/2014

When using SMC-2000 analog input, where is the ground (common) signal connected?

05/22/2001

When using SigmaWin software, what are the units when graphing torque?

07/13/2004

When using MotionWorks IEC ver3.3.0, how can the error message “Library does not exist” be avoided when saving the Hardware Configuration?

01/27/2017

When using MotionWorks+, is there a way to tell which version of a project is currently in the RAM memory of the MP940 and the last date it was revised?

07/13/2004

When using DriveWizard HVAC on a Z1000 Bypass do I connect to the Z1000 Drive or the Electronic Bypass Contol PCB?

05/23/2013

When using Bluetooth, can I rename the drive so that I can more easily identify it?

01/16/2020

When using an MP920's SVA Servo interface and an absolute encoder on a Sigma II Servopack (SGDH), how is the absolute data requested and confirmed complete in the application program?

09/21/2004

When using an absolute encoder, is it possible to set the absolute zero position through the Fieldbus Network?

01/09/2002

When using 2 option cards, I am receiving an OPE06 fault and am not seeing all the F1 parameters. I am using CN5-B for my encoder feedback card.

10/09/2012

When the personal computer (PC) serial port connection is disconnected from the controller, why does the SMC-2000/3010/4000 controller become unresponsive?

07/13/2004

When the E7 drive trips out on a fault it must be manually reset. Can the E7 be set to restart automatically after a fault?

06/08/2007

SAFETY PRECAUTIONS AND INSTRUCTIONS FOR USE OF FAQ INFORMATION!

Please read and understand the product instruction manual before installing, servicing or operating Yaskawa products. FAQ content and illustrations are provided as technical advice to augment the information in manual, not supersede it. It is not possible to give detailed instructions for all types of installation or support activities. The information described in the FAQs are subject to change without notice to improve the product or FAQ. Yaskawa assumes no responsibility for errors or omissions or damages resulting from the use of the information contained in any FAQ. All warnings, cautions and product instruction for product use must be followed. Installation, operation and maintenance should be carried out by qualified personnel. Failure to observe these and other precautions highlighted in the product manuals will expose the user to high voltages resulting in, serious injury or death. Qualified personnel are defined as individuals who are familiar with the installation, starting, operation and maintenance of Yaskawa products of the type described and have proper qualifications to perform the work.