Support

Yaskawa provides support for all of its products on a global basis. This website supports customers of Yaskawa America, Inc. - Drives & Motion Division serving North, South, and Central America. VIDEO: Aftermarket Services Overview

Solution Center
Visit the Yaskawa Solution Center, a self-service portal providing all the functionality and content needed to resolve issues immediately, 24/7. View Solution Center Quick Tips

Technical Support:

United States
Phone:1-800-YASKAWA (927-5292),
dial 2 or 1-847-887-7457, dial 2
Drives Hours: 7am-7pm (CT) M-F
Motion & CNC Hours: 8am-5pm (CT) M-F
Email: technical_support@yaskawa.com
Online: Submit Support Request

Canada, Mexico, Central and South America
View Contact Information

After Hours Emergency Support
24/7 including holidays

Yaskawa Solution Center

Experience Extra

Frequently Asked Questions

Product Group

Product

Sub-Topic

Applications

Clear

Sort by :

Expand All

Didn't find what you were looking for? Try

Showing 301 - 350 of 1,080 results.

	Question	Posted Date
	What could cause motion commands sent to an EtherCAT axis to be executed by a different axis than intended? Posted Date: 03/07/2014 Answer: With an EtherCAT configuration, the connection order of the servopacks is important. EtherCAT Input should be connected to CN11A and EtherCAT Output to the next servopack in the network should be connected at CN11B. If connections are interchanged after initial commissioning, like in the case of a servopack replacement, the master may reassign addresses in a different physical order at the next power-up. To assist this situation, the servopack provides a means to set EtherCAT secondary addresses (aliases) via rotary dip switches S11 and S12. See Section 4.4.4 of the user manual for more information on these settings. For more information refer to SIEPC72082904 the Sigma-5 User Manual: EtherCAT (CoE) Network Module. Attachments: 8KB Product Group/Line: Servo Products, SGDV EtherCAT, Network-Comm-EtherCAT Topic/Sub Topic: Ask a Technical Question, Applications, Hardware, Procedure - Policy, Start Up - Installation Document Number: MTN-9BGTDG Published Date: 03/07/2014 Share \| Rate Rate this article :	03/07/2014
	What could cause an motor to run away when it is enabled (/S-ON goes low)? Posted Date: 07/13/2004 Answer: If the motor is running away, the amplifier must be getting a command from somewhere to run the motor. Typically this occurs when the host controller sends the amplifier a pulse train to the amplifier BEFORE the servo is initialized. This causes a build-up of position error, and when the amp is initialized, the motor tries to catch up. One option to eliminate the timing issue between controller and amplifier is to "mask on" the /S-ON input. The user can do this by changing Pn50A.2 to 7. After cycling control power, the amp is enabled and ready to run as soon as main power is applied. Product Group/Line: Servo Products, SGDH Sigma II Topic/Sub Topic: Ask a Technical Question, Start Up - Installation, Operation, Troubleshooting Document Number: MNEN-5CJMHJ Published Date: 07/13/2004 Share \| Rate Rate this article :	07/13/2004
	What could be the problem if a computer cannot communicate to a LEGEND-MC over Ethernet? Posted Date: 03/19/2002 Answer: Any device that attempts connection via Ethernet must have a unique IP (Internet Protocol) address. Having an IP address for a device is much like having a phone number for a telephone. As it would be impossible to make a call without a phone number, a connection cannot be established with a device if it does not have an IP address. Many networks use a service called DHCP (Dynamic Host Control Protocol) that automatically assigns IP addresses as devices log on to the network. If the PC has not been connected to the network (that uses DHCP), it does not have an IP, therefore cannot connect to the LEGEND-MC . The PC must be configured (using Network Properties) to have an IP address. The Legend-MC must also be configured to have an IP address, using the IA command. (Remember that the IP address assigned to the LEGEND-MC will not be saved during a power cycle unless the BN command is used). What to set the IP address to? This depends on how the PC TCP/IP properties are configured. If the PC has a static IP address of 192.138.7.1 and the Subnet mask is set to 255.255.255.0, the first three places of the IP address for the Legend MC must be the same as the PC. The last place must be different than the PC or any other device on the network. Be careful assigning IP addresses while on a network, as there are proper protocols in place regarding IP address usage/assignment. Product Group/Line: Controllers, SMC-3010 LEGEND-MC, YTerm Software Topic/Sub Topic: Ask a Technical Question, Network Communications, Troubleshooting Document Number: MNEN-5CJMSG Published Date: 03/19/2002 Share \| Rate Rate this article :	03/19/2002
	What Control Methods does the V1000 offer? Posted Date: 07/27/2007 Answer: Open Loop Current Vector Control, as well as V/f. Product Group/Line: Inverter Drives, V1000 Drive Topic/Sub Topic: Ask a Technical Question, Specifications Document Number: DRV-75FSFE Published Date: 07/27/2007 Share \| Rate Rate this article :	07/27/2007
	What control methods does the P1000 offer? Posted Date: 06/29/2012 Answer: Only V/Hz control for induction motors is supported in P1000. Product Group/Line: Inverter Drives, P1000 Drive Topic/Sub Topic: Ask a Technical Question, Product Launch Document Number: DRV-8VQKWX Published Date: 06/29/2012 Share \| Rate Rate this article :	06/29/2012
	What Control Methods does the J1000 offer? Posted Date: 08/01/2008 Answer: V/f only. Product Group/Line: Inverter Drives, J1000 Drive Topic/Sub Topic: Ask a Technical Question, Product Launch Document Number: DRV-7H3T4G Published Date: 08/01/2008 Share \| Rate Rate this article :	08/01/2008
	What control methods does the A1000 offer? Posted Date: 01/04/2011 Answer: Current Vector Control (both closed and open loop), as well as V/f (both closed and open loop), and PM Motor Control (both closed and open loop). Product Group/Line: Inverter Drives, A1000 Drive Topic/Sub Topic: Ask a Technical Question, Specifications Document Number: DRV-8CCURT Published Date: 01/04/2011 Share \| Rate Rate this article :	01/04/2011
	What communications networks are included and available in the HV600? Posted Date: 09/03/2019 Answer: Same as Z1000. BACnet MSTP, Siemens APOGEE FLN, Johnson Controls Metasys N2, and Modbus RTU are built-in. Also available as options are LonWorks, EtherNet/IP and Modbus TCP/IP. Product Group/Line: Inverter Drives, HV600 Drive Topic/Sub Topic: Ask a Technical Question, Product Launch, Network Communications, Networks Document Number: INV-6RX2G1 Published Date: 09/03/2019 Share \| Rate Rate this article :	09/03/2019
	What changes must be made in the program when switching from a 218IF-01 (JAPMC-CM2300-E) card to a 218IF-02 (JAPMC-CM2302-E) card on the MP2000 series controller platform? Posted Date: 03/10/2015 Answer: When upgrading the Ethernet card 218IF-01 to a 218IF-02 the Device Type must be changed in the MSG-RCV or MSG-SND function block. This is the setting for 218IF-01 (JAPMC-CM2300-E): Device Type = 6 This is the setting for 218IF-02 (JAPMC-CM2302-E): Device Type = 16 Attachments: 64KB Product Group/Line: Controllers, MP2200, MP2300 Topic/Sub Topic: Ask a Technical Question, Network Communications Document Number: CNT-9S6038 Published Date: 03/10/2015 Share \| Rate Rate this article :	03/10/2015
	What causes ‘CPU Status: Stopped’ and how can it be fixed? Posted Date: 09/12/2014 Answer: CPU Status: Stopped means the SigmaLogic controller is not running. The RUN led on the front panel will also be unlit. Possible causes are: The factory-loaded project archive has been removed A software update or a Return to Factory Settings procedure has just been performed Some other serious program execution fault has occurred that stopped the cpu To restart the SigmaLogic axis, physically cycle Logic Power or connect to the axis using LogicWorks, navigate to the Configure – Reboot page and click on ‘Reboot’. Product Group/Line: Servo Products, SGDV SigmaLogic, SigmaLogic Software Package Topic/Sub Topic: Ask a Technical Question, Software, Product Launch Document Number: SRV-6W3Q58 Published Date: 09/12/2014 Share \| Rate Rate this article :	09/12/2014
	What causes the MPiec Controller’s WebUI to report "Not a valid firmware file" when uploading a firmware? Posted Date: 06/13/2016 Answer: See attached file Attachments: 138KB Product Group/Line: MP2000iec Series, Controllers, MP2300Siec, MP2310iec, MP2600iec, MP3200iec, MP3300iec Topic/Sub Topic: Ask a Technical Question, Instructions, Troubleshooting Document Number: CNT-RW5XJF Published Date: 06/13/2016 Share \| Rate Rate this article :	06/13/2016
	What causes the MotionWorks IEC error message "The project cannot be downloaded because it was compiled for a different device or a different version of the connected device. Please select the device version in the Resource Settings Dialog that matches the connected device." Posted Date: 09/13/2018 Answer: A detailed explanation of the issue is described in the attached document. Attachments: 316KB Product Group/Line: Controllers, MotionWorks IEC Topic/Sub Topic: Ask a Technical Question, Programming, Software Document Number: MTN-8PANT7 Published Date: 09/13/2018 Share \| Rate Rate this article :	09/13/2018
	What causes FLT_BSY output to come on at a SigmaLogic AOI block? Posted Date: 09/15/2014 Answer: Almost all of the SigmaLogic Add-On Instructions require exclusive control of the axis. FLT_BSY indicates that another AOI already has control of the axis and this new AOI cannot be executed. A common cause is leaving the MSO_Yaskawa (Motion Servo On) block powered. This AOI requires only a momentary signal. Toggle MSF (Motion Servo Off) to disable the servomotor. A signal at MCFG_Yaskawa.AOI_Active can be used for interlocking blocks in the program. To view which block currently has control, see the Controller tag ‘AxisRef’.AIO_SB. In this example, the MAH_Yaskawa (Motion Axis Home) block has control. Attachments: 33KB Product Group/Line: SGDV SigmaLogic, Servo Products, SigmaLogic Software Package Topic/Sub Topic: Ask a Technical Question, Product Launch, Software Document Number: SRV-0O7518 Published Date: 09/15/2014 Share \| Rate Rate this article :	09/15/2014
	What causes an E19A alarm on the NS600 indexer and how is the error corrected? Posted Date: 07/13/2004 Answer: The E19A alarm is a Program Check-Sum Alarm. E19A is the response when the controller is queried with the ALM command or while monitoring with IndexWorks, but the SGDH display will read A.EF. The alarm is detected only when the control power is turned ON or when the RES command is executed. It indicates that there was an error in the storage of the program table to flash memory. The E19A alarm is usually occurs when the control power is turned OFF while saving the program table (with a PGMSTORE command) or initializing the program table (with a PGMINIT command). This error can be resolved by reinitializing the program table with a PGMINIT command or by executing function Pn806. If this method does not work, download all table parameters to make sure that the memory table is full of valid data. Product Group/Line: Controllers, NS600 Indexer Topic/Sub Topic: Ask a Technical Question, Alarm, Troubleshooting Document Number: MNEN-5CJMRU Published Date: 07/13/2004 Share \| Rate Rate this article :	07/13/2004
	What CASE Software is available for the V1000-4X? Posted Date: 06/21/2010 Answer: Because the V1000-4X firmware (508X) is different than the base software of the V1000 (101X), any CASE software written for standard V1000 is incompatible with V1000-4X, and would need to be modified from the original. Product Group/Line: Inverter Drives, V1000-4X Drive Topic/Sub Topic: Ask a Technical Question, Software Document Number: DRV-86MQAL Published Date: 06/21/2010 Share \| Rate Rate this article :	06/21/2010
	What CASE Software is available for the J1000? Posted Date: 08/01/2008 Answer: The J1000 has no CASE software capability. Product Group/Line: Inverter Drives, J1000 Drive Topic/Sub Topic: Ask a Technical Question, Product Launch Document Number: DRV-7H3TEK Published Date: 08/01/2008 Share \| Rate Rate this article :	08/01/2008
	What can cause a MotionWorks IEC 3.x USB license key to be unrecognized? Posted Date: 01/27/2017 Answer: See attached document Attachments: 358KB Product Group/Line: MotionWorks IEC, Controllers, MP2000iec Series, MP2300Siec, MP2600iec, MP3200iec, MP3300iec, MP2310iec Topic/Sub Topic: Ask a Technical Question, Troubleshooting Document Number: CNT-NR0G45 Published Date: 01/27/2017 Share \| Rate Rate this article :	01/27/2017
	What are the Z1000 ratings? Posted Date: 09/13/2012 Answer: 208V, 3-150hp and 480V, 3-500hp. Product Group/Line: Inverter Drives, Z1000 Drive Topic/Sub Topic: Ask a Technical Question, Product Launch Document Number: DRV-8P2Q8C Published Date: 09/13/2012 Share \| Rate Rate this article :	09/13/2012
	What are the vibration specifications for Sigma II Motors? Posted Date: 06/30/2008 Answer: The attached .JPG illustration is from Section 2.1.6 of the Sigma II users manual, and shows the vibration specifications measured in three axes at the flange of the motor. Note: Vibration in excess of this specification may cause an A.84 (A84) alarm. Note: When measured at the encoder, this may translate to up to 10G cantilevered force. Attachments: 33KB Product Group/Line: Servo Products, SGMAH Sigma II, SGMGH Sigma II, SGMPH Sigma II, SGMSH Sigma II Topic/Sub Topic: Ask a Technical Question, Specifications, Start Up - Installation Document Number: MTN-5XTTDJ Published Date: 06/30/2008 Share \| Rate Rate this article :	06/30/2008
	What are the V1000-4X's ratings? Posted Date: 06/21/2010 Answer: 200-240V Single-phase 1/8 to 3HP (0.8 to 12.0A); 200-240V Three-phase 1/8 to 25HP (0.8 to 69A); 200-240V Single-phase 1/2 to 25HP (1.2 to 38A). Product Group/Line: Inverter Drives, V1000-4X Drive Topic/Sub Topic: Ask a Technical Question, Specifications Document Number: DRV-86MPPM Published Date: 06/21/2010 Share \| Rate Rate this article :	06/21/2010
	What are the units of the Sigma 2 Servopack (SGDH) Parameters, Pn301 (Contact Input Speed1), Pn302 (Contact Input Speed2), Pn303(Contact Input Speed3) and Pn304 (Jog Speed) when a Direct Drive motor is connected? Posted Date: 09/06/2004 Answer: The units are in 0.1 RPM. See the attached .PDF file for a chart detailing the factory default value and speed in RPM. Attachments: 13KB Product Group/Line: Servo Products, SGMCS Direct Drive Topic/Sub Topic: Ask a Technical Question, Adjustments, Parameters, Start Up - Installation Document Number: MTN-5WZJWM Published Date: 09/06/2004 Share \| Rate Rate this article :	09/06/2004
	What are the system requirements for DriveWizard Mobile? Posted Date: 08/03/2018 Answer: Android 4.4 to 8.0 or iOS 10.0 or later Product Group/Line: Inverter Drives, DriveWizard Mobile Topic/Sub Topic: Ask a Technical Question, Drive Software, Drive Wizard, Instructions, Product Launch Document Number: INV-0QYK35 Published Date: 08/03/2018 Share \| Rate Rate this article :	08/03/2018
	What are the steps when switching between motor types with the same Sigma-7 SERVOPACK? Posted Date: 02/07/2019 Answer: The attached PDF. Attachments: 575KB Product Group/Line: SGD7W Mechatrolink-III, Servo Products, SGD7W EtherCAT, SGD7S Sigma-7Siec, SGD7S Option Type, SGD7S MP2600iec, SGD7S Mechatrolink-III, SGD7S EtherCAT, SGD7S Analog Topic/Sub Topic: Ask a Technical Question, Motors Document Number: SRV-DA88IL Published Date: 02/07/2019 Share \| Rate Rate this article :	02/07/2019
	What are the steps to set up a Mechatrolink or DeviceNet Network on an MP940 with MotionWorks+? Posted Date: 07/13/2004 Answer: The attached technical note outlines the details in assigning and the setup of Master and Slaves in a MP940 Network System using MotionWorks+. Two different network protocols are available for use with the MP940: Yaskawa's deterministic high-speed network called Mechatrolink, and ODVAs open device network called DeviceNet. Mechatrolink is used as the primary example. However, the setup from MW+ is virtually identical when applying DeviceNet. All nodes that are connected in the network must use the same protocol with only one Master (MP940 has the ability to be setup as a Mechatrolink or DeviceNet Network Master). In both cases, the MP940 only supports network I/O in a Polled I/O fashion. Attachments: 380KB Product Group/Line: Controllers, MotionWorks Plus Software, MP940 Machine Controller Topic/Sub Topic: Ask a Technical Question, Network Communications, Procedure - Policy, Start Up - Installation Document Number: MNEN-5CJMFW Published Date: 07/13/2004 Share \| Rate Rate this article :	07/13/2004
	What are the steps to commissioning an MP930 Machine Control System? Posted Date: 10/26/2005 Answer: To start-up (commission) an MP930 Control system (Controller/Servos/I/O), please reference the following basic steps below. For details, please reference the specific manual. When executing these steps in a multi-axis system, it is best to take a systematic basic approach as shown. Start with each basic system module (such as the servos), and add other modules until the entire system is complete. This approach (as opposed to attempting to start the entire system at once) builds upon a known and successful base. In this case, as problems are encountered, is easier to troubleshoot each module and isolate problems with confidence - and solutions are often found very quickly. MP930 Control System Component Examples: MP930 Any Mechatrolink I/O Module Sigma II Servos with NS100 Mechatrolink Comm Cards Absolute or Incremental Encoder Motors Pre-Startup: Some common mistakes can be avoided with a thorough review of the following: 1) Encoder wiring. 2) Swapping motor power and encoder between two axes. 3) Swapping motor phases. 4) Mechatrolink wiring & termination errors. 5) Improper grounding. For further details, refer to the FAQ Database regarding Mechatrolink Wiring Suggestions Startup/Commissioning Procedure: Step 1 (SGDH Servopack and SGMxH Motor) - It is important to first perform a commissioning procedure on each Sigma II servo axis individually without the NS100. Search the FAQ database for the Sigma II Start-up (commissioning) procedure. Common errors often found here are A.C9 (due to encoder disconnection or noise), and A.81 (absolute encoder initialization alarm). Servo Amp/Motor Commissioning Summary: - Verify the Servopack is Cleared and Reset to Factory Default settings (Fn-005, Fn006, Fn014) - Verify Main power is on, and no errors exist (display should read .bb or POT/NOT) - Verify that 'servo enable' works properly and position loop is closed in jog mode via Fn002 (The shaft should resist movement) - Test Jog the motor without the load (only shaft) via Fn002 - Test Jog the motor with the load connected, adjust and record speed & position loop gains and torque levels - Connect 1CN cable (if needed), Verify Input signals via Un005, and Verify encoder signal via Un00D Step 2 (NS100 Cards) - With the systems control power off, carefully connect each NS100 Mechatrolink communication card to each Servopack. (Be sure to attach the NS100s ground wire and ground extender stud to the SGDH ground terminals) - Connect all Mechatrolink cables and terminators in the system, and set hardware address switch to a unique address. - Apply system control power (all within 3 seconds of each other). (At this point, the MP930 is not initialized, the SGDH displays should indicate '.bb', and the NS100 red Network light should be on). Step 3 (MotionWorks Configuration) - Log-on to the MP930 controller OFF-LINE (set up the system off line first). - Setup the Module configuration. Click on each module, make necessary adjustments, and save. - Adjust System Configuration as necessary, and save. - Adjust Scan Time settings, and save (Typical settings are H=2msec, L=10 to 20msec). - Set up Group Definition (assign axis to groups), and save. - Verify Motion Parameter settings for each axis, and save. Step 4 (MP930 Configuration) - Perform Memory Clear operation (DipSW 3,4 on, cycle control power. Then DipSW 2 on, cycle power). - Log-on to the MP930 controller ONLINE and verify proper communications. - Perform an ALL FILE TRANSFER from the PC Hard Drive to the MP930 CPU. - Cycle control power on the system. NS100 green Network light should be on. - From Motion Parameters Servopack Tab, click on save for EACH individual axis. This will transfer all Servopack setup data to each Servopack individually. Note that it may be necessary to override and mask the Over Travel signals. - Cycle control power on the system for the Servopack parameters to take affect. Step 5 (Motion Test from MP930 Controller) - Disable the H drawing, and L drawing to insure the program does not interfere with manual jog testing. - Before Jogging the motor, first check to make sure the system is safe to move continuously. If not, it is recommended that the motor be disconnected from the load to verify complete jog operation. - It is now possible to Servo Enable and test jog each axis in the system from the Setup Parameters Tab (for more information on control registers, search FAQ Database for MP930 Programming Register Quick Reference). Axis#1 - Note: the following can be adjusted from the Setup Parameters Tab - Verify System is ready with IBC0007. - Enable the servo with OBC0010. Verify with IBC0014 and IBC0008. Verify shaft torque closed loop. - Set OLC022 Jog speed actual setting (10^n cmd units/min). - Set OWC020 to 7 (Jog Mode), verify motor movement and speed. (Speed can be checked via SGDH LED Un000 rpm or via ILC028 post-quad pulse/sec by setting OWC02D = H8000). - Tip1: when switching between Setup and the Monitor Tab, save current settings to keep synchronization. - Tip2: when done testing, return values back to original and save Axis#N - Use the same procedure as above, but offset each register by 40Hex Commissioning Complete! Product Group/Line: Controllers, MP930 Machine Controller Topic/Sub Topic: Ask a Technical Question, Procedure - Policy, Start Up - Installation Document Number: MNEN-5CJMJE Published Date: 10/26/2005 Share \| Rate Rate this article :	10/26/2005
	What are the similarities between MECHATROLINK-II and MECHATROLINK-III? Posted Date: 11/05/2013 Answer: Both MECHATROLINK-II and MECHATROLINK-III provide robust, synchronized communication to allow exceptional real-time, distributed motion control. Unlike many networks, both MECHATROLINK-II and MECHATROLINK-III allow for a portion of the cyclic bandwidth to be allocated for in-cycle retries. Should a packet become corrupted by noise, the hardware automatically resends the packet within the same cycle. This unique feature greatly increases noise rejection, making MECHATROLINK-II and MECHATROLINK-III ideal for factory conditions. Additionally, the MECHATROLINK-II and MECHATROLINK-III protocols provide detection of lost packets so both master and slave nodes can raise alarms. Both MECHATROLINK-II and MECHATROLINK-III are open networks with a wide variety of devices from many vendors. Both simplify interoperability by defining standard packet formats, device discovery protocols, and device profiles. Product Group/Line: Controllers, MP2000 Series (MP2300-MP2200), MP2000iec Series, MP2100, MP2200, MP2300, MP2300Siec, MP2310iec, MP3200, MP3200iec, NS100 Mechatrolink, NS115 Mechatrolink II Topic/Sub Topic: Ask a Technical Question, Programming Document Number: MTN-98TTFX Published Date: 11/05/2013 Share \| Rate Rate this article :	11/05/2013
	What are the remedies when an I/O configuration error is present in MotionWorks IEC? Posted Date: 10/18/2010 Answer: This error is caused when the configured IEC drivers cannot find the I/O devices when the IEC application is started. The IEC application's I/O drivers listed in the IO_Configuration section of the Project Tree must match the drivers that were configured and saved in the Hardware Configuration. This error is possible if the Hardware Configuration was updated and saved, but the controller was not rebooted to activate the new drivers. To fix, Launch Hardware Configuration, go Online and Save the new configuration to the project folder and to the controller. Cycle power to allow the new configuration to take effect when the controller boots up. See attached .JPG image Attachments: 14KB Product Group/Line: Controllers, MotionWorks IEC, MP2000iec Series, MP2300Siec, MP2310iec, MP2600iec Topic/Sub Topic: Ask a Technical Question, Alarm, Instructions, Troubleshooting Document Number: MTN-7N8UKZ Published Date: 10/18/2010 Share \| Rate Rate this article :	10/18/2010
	What are the recommended programming practices when using function blocks? Posted Date: 09/06/2004 Answer: The following are some recommended programming tips when using function blocks: 1. Function Blocks causing motion must be used in the 'H' drawings. 2. When creating 'H' drawings, allocate enough D registers before inserting the function blocks. (Drawing properties) 3. Ensure that function blocks within the same drawing are not sharing D registers. 4. Include RADinit1 and RDAinit2 in the 'A' drawings for every axis commanded by function blocks. 5. Cycle control power after compiling 'A' drawings. 6. In Multi-axis applications, use the AXISEND function block. All axes related function blocks must be inserted between the SVON and AXISEND function blocks. 7. Take into account the function block dependencies, i.e. function blocks that work together: SVON & AXISEND, CHNG_DYN & MOVE blocks, MOD_ENG & CAM, JOG & STOP, etc. 8. Use the ALARMRST function block to reset SVON errors (after eliminating the cause) and to clear the Error ID register (MW**81). Product Group/Line: Controllers, MotionWorks Software, MP920 Machine Controller, MP930 Machine Controller, MP940 Machine Controller Topic/Sub Topic: Ask a Technical Question, Software Document Number: MTN-5WKP9C Published Date: 09/06/2004 Share \| Rate Rate this article :	09/06/2004
	What are the ratings of the P1000? Posted Date: 06/29/2012 Answer: 200-240V 3/4 to 175HP (3.2 to 415A) 380-480V 3/4 to 500HP (1.8 to 675A) 500-600V 1 to 250HP (1.7 to 242A) Additionally, the P1000 will expand later in 2012 to 1000HP (1200A) @ 480V. Product Group/Line: Inverter Drives, P1000 Drive Topic/Sub Topic: Ask a Technical Question, Product Launch Document Number: DRV-8VQJX6 Published Date: 06/29/2012 Share \| Rate Rate this article :	06/29/2012
	What are the ratings for the HV600 narrow packages? Posted Date: 05/14/2020 Answer: Narrow Bypass 208 VAC 0.5 to 25 HP 480 VAC 0.75 to 60 HP Narrow Configured 208 VAC 0.5 to 40 HP 480 VAC 0.75 to 75 HP Product Group/Line: Inverter Drives, HV600 Narrow Bypass, HV600 Narrow Configured Topic/Sub Topic: Ask a Technical Question, Drive Size, Product Launch Document Number: INV-TP7185 Published Date: 05/14/2020 Share \| Rate Rate this article :	05/14/2020
	What are the ratings for the HV600 Enclosed packages? Posted Date: 05/14/2020 Answer: Enclosed Bypass 208 VAC 0.5 to 100 HP 240 VAC 0.5 to 100 HP 480 VAC 0.75 to 250 HP Enclosed Configured 208 VAC 0.5 to 100 HP 240 VAC 0.5 to 100 HP 480 VAC 0.75 to 250 HP Product Group/Line: Inverter Drives, HV600 Enclosed Bypass, HV600 Enclosed Configured Topic/Sub Topic: Ask a Technical Question, Drive Size, Product Launch Document Number: INV-4RLC5D Published Date: 05/14/2020 Share \| Rate Rate this article :	05/14/2020
	What are the ratings available for the HV600 drives? Posted Date: 09/03/2019 Answer: Ratings by enclosure type are shown below. IP20/UL Type 1: 208V, 3 to 60 HP; 480V, 3 to 125 HP IP55/UL Type 12: 208V, 3 to 40 HP; 480V, 3 to 100 HP IP20/Protected Chassis: 208V, 75 to 100 HP; 480V, 150 to 250 HP Product Group/Line: Inverter Drives, HV600 Drive Topic/Sub Topic: Ask a Technical Question, Product Launch, Enclosure Document Number: INV-N81V69 Published Date: 09/03/2019 Share \| Rate Rate this article :	09/03/2019
	What are the R1000 ratings? Posted Date: 07/15/2015 Answer: 240V, 3.5 – 105 KW and 480V, 3.5 – 300 KW. Product Group/Line: Inverter Drives, R1000 Regenerative Unit Topic/Sub Topic: Ask a Technical Question, Product Launch Document Number: INV-Q0BXBW Published Date: 07/15/2015 Share \| Rate Rate this article :	07/15/2015
	What are the potential uses for feature 3760 on update v1.1 (Add ability for OEM to programmatically post dialog box)? Posted Date: 02/09/2021 Answer: User Dialogs can be used in many different scenarios for OEMs to create custom responses for different application states. Here is one example. If there is a sensor used as a digital input to the controller to indicate when the filament is running low for a 3D Printer, a User Dialog would prompt when the input triggers. There could then be two options to proceed from the User Dialog using the checkmark (OK) or X (cancel) button on the dialog. If the checkmark (OK) button is clicked, it will put the machine in a paused state. Conversely, if the X (cancel) button is pressed instead, it allows the G Code to keep executing if a G Code file is currently being run in Auto Mode. The above is just one example of the many ways the User Dialogs can be utilized. Product Group/Line: Yaskawa Compass, Controllers Topic/Sub Topic: Ask a Technical Question Document Number: CNT-LS90KZ Published Date: 02/09/2021 Share \| Rate Rate this article :	02/09/2021
	What are the possible causes of communication failure between an HMI and a MP9xx controller? Posted Date: 05/03/2001 Answer: Yaskawa has prepared start-up guides for many of the popular HMI products on the market today. These start-up guides are very helpful during startup. The MP products have port communication lights that blink rapidly when the MP product and the HMI are communicating properly. If HMI communications cannot be established, investigate the following possibilities: 1) Ensure that the Memobus driver is installed in the proper directory and selected in the HMI Programming software. 2) Check the cable wiring, testing it pin for pin according to the wiring recommended in the Yaskawa start-up guide. With RS-422/485 communication, terminating resistors may be needed. Try removing the termination resistors if they are part of the circuit, or adding them if they were not. The success of terminating resistors sometimes depends on the characteristics of the cables used. 3) Check the digital ground and field ground (shield) connections. Make sure that the digital and field ground are separated. Follow the grounding/shielding recommendations in the start-up guide. 4) Check the communications protocol setting in both the HMI and the MP product (typically port 2). Select 19.2kBaud, Even Parity, 8 data bits, 2 stop bit, Memobus RTU transmission mode. 5) Make certain that the slave address is set properly. 6) Make sure the right MP series controller is selected. Some HMI products require this selection. 7) Verify that the active page on the HMI actually monitors/sets a valid MP register (any register MW/MB/MF/ML register within MW00000 thru MW32767). For more information regarding specific startup and setup information, please click on this FAQ link FAQ. Product Group/Line: Controllers, MP920 Machine Controller, MP930 Machine Controller, MP940 Machine Controller Topic/Sub Topic: Ask a Technical Question, Troubleshooting, Wiring Document Number: MNEN-5CJMML Published Date: 05/03/2001 Share \| Rate Rate this article :	05/03/2001
	What are the pin-outs for SGDH analog monitor connector CN5? Posted Date: 09/21/2004 Answer: The analog monitor signals found in CN5 connector are accessible using the DE9404559 cable. Analog Monitors 1 and 2 can be set via Pn003.0 and Pn003.1, respectively. The output voltage range is ±8V. Note: the polarity of the output voltage will be changed if ±8 V is exceeded. See the attached .PDF file for the related diagram and charts. Product Group/Line: Servo Products, SGDH Sigma II Topic/Sub Topic: Ask a Technical Question, Wiring Document Number: MTN-5WKT26 Published Date: 09/21/2004 Share \| Rate Rate this article :	09/21/2004
	What are the options for providing Sigma III (SGDS-12A) Mechatrolink II ServoPack units with absolute encoder battery back-up techniques?* Posted Date: 06/25/2013 Answer: Unlike Sigma II (SGDH) ServoPacks units, there are no provisions for the battery to be placed in the ServoPack. This leaves three basic options. See the attached .PDF file for information and diagrams detailing the three options. Attachments: 45KB Product Group/Line: Controllers, Servo Products, MotionWorks Software, MP2000 Series (MP2300-MP2200), MP2200, MP2300, SGDS Topic/Sub Topic: Ask a Technical Question, Applications, Document Clarification, Hardware, Instructions, Integration, Maintenance, Operation, Start Up - Installation, Troubleshooting Document Number: MTN-6MFK5L Published Date: 06/25/2013 Share \| Rate Rate this article :	06/25/2013
	What are the operator overlay specs? Posted Date: 06/21/2010 Answer: It is polyester, and meets UL Type 4X and IP66, but is not UV resistant, nor rated for outdoor use. Product Group/Line: Inverter Drives, V1000-4X Drive Topic/Sub Topic: Ask a Technical Question, Specifications Document Number: DRV-86MPU7 Published Date: 06/21/2010 Share \| Rate Rate this article :	06/21/2010
	What are the new capabilities of DriveWizard Industrial, and will it be backward compatible? Posted Date: 01/14/2019 Answer: The new DriveWizard® Industrial has not only undergone a cosmetic upgrade, but it also has a new feature to support the GA800 data logging function. It is compatible with the new generation of drives like GA800, the 1000 series, and previous generations already supported. It also supports parameter set conversion from A1000 to GA800 and works seamlessly with DriveWizard Mobile parameter sets. Product Group/Line: Inverter Drives, DriveWizard Industrial, GA800 Drive, A1000 Drive, A1000 Configured, GA800 Configured Topic/Sub Topic: Ask a Technical Question, Product Launch, Software Document Number: INV-2E6292 Published Date: 01/14/2019 Share \| Rate Rate this article :	01/14/2019
	What are the new capabilities of DriveWizard® HVAC, and will it be backward compatible? Posted Date: 09/03/2019 Answer: The new DriveWizard HVAC has not only undergone a cosmetic upgrade, but it also has a new feature to support the HV600 data logging function. It is compatible with the new generation of drives like HV600, the 1000 series, and previous generations already supported. It also supports parameter set conversion from Z1000 to HV600 and works seamlessly with DriveWizard Mobile parameter sets. Product Group/Line: Inverter Drives, HV600 Drive Topic/Sub Topic: Ask a Technical Question, Product Launch, Software Document Number: INV-3I4288 Published Date: 09/03/2019 Share \| Rate Rate this article :	09/03/2019
	What are the most important parameters that need to be set to establish motion? Posted Date: 12/17/2001 Answer: See the attached document below This document discusses the parameters that are most commonly used to achieve basic point-to-point positioning or jogging. This document should be used in conjunction with the JUSP-NS300 or JUSP-NS500 User Manual. The parameters discussed are only the most common parameters. More parameters may need to be adjusted depending on the mode of positioning. The manual can be found at FTP.YASKAWA.COM under Public/Development/Servo. These configurations are most commonly completed with the associated electronic data sheets. The parameters can also be changed with Yaskawa's NSxxx software and a YS-16 cable. NSXXX software, the NS300 EDS sheet, and a document titled "NSXXX Configuration Guide" can be found at FTP.YASKAWA.COM under Public/Development/Servo. Attachments: 72KB Product Group/Line: Controllers, NS300 DeviceNet Topic/Sub Topic: Ask a Technical Question, Network Communications, Programming, Start Up - Installation Document Number: MNEN-5CJMJW Published Date: 12/17/2001 Share \| Rate Rate this article :	12/17/2001
	What are the most apparent differences between the Z1000 and HV600? Posted Date: 09/03/2019 Answer: The HV600 features a completely redesigned HOA keypad with tactile buttons and a brighter, crisper display capable of conveying much more information at a glance. In addition, like its industrial cousins, every HV600 sports a bright, multi-colored LED Status Ring that provides a clear indication of drive status at all times. Product Group/Line: Inverter Drives, HV600 Drive, Z1000 Drive Topic/Sub Topic: Ask a Technical Question, Product Launch Document Number: INV-EPBS9U Published Date: 09/03/2019 Share \| Rate Rate this article :	09/03/2019
	What are the minimum settings required to start-up a LEGEND SGDG type servo amplifier for use with a linear motor? Posted Date: 07/13/2004 Answer: See the attached .PDF file for information and tables regarding the SW2 Linear Scale Pitch setting Attachments: 19KB Product Group/Line: Servo Products, SGDG LEGEND, SGLF Series, SGLG Series, SGLT Series Topic/Sub Topic: Ask a Technical Question, Programming, Start Up - Installation Document Number: PZAC-5PBSRG Published Date: 07/13/2004 Share \| Rate Rate this article :	07/13/2004
	What are the minimum parameters required to start-up a Sigma II SGDH type servo amplifier for use with a linear motor? Posted Date: 07/25/2005 Answer: Pn000.1 Control Method Selection Set the amplifier to the correct control method (force control, speed control, position control, etc.) Note: Set Pn000.1=2 for force control Pn280 Linear Scale Pitch [microns] Set the linear scale pitch parameter to the scale pitch (i.e. grating pitch or signal period) of the linear encoder. The linear encoder must output a 1Vpp analog sin/cos waveform. The default setting of Pn280 is 0. Alarm A.08 (linear encoder scale pitch setting error) will occur at power-up if this parameter is left at setting 0. Pn281 Encoder Output Resolution [Pulse/Scale Pitch (Pn280)] - Force/Speed Control This parameter is used to scale the encoder output resolution from the servo amplifier. The factory setting is 20; therefore, for a linear encoder with a scale pitch of 40 micron (Pn280=40), the encoder output resolution is 20 pulses (Pn281) divided by 40 micron (Pn280), or 1 pulse per 2 microns. Pn202 Electronic Gear Ratio (Numerator) - Position Control The Electronic Gear Ratio is used to scale the input position reference. See the following FAQ: How are the Electronic Gear Ratio parameters, Pn202 and Pn203, set for linear motors? Pn203 Electronic Gear Ratio (Denominator) - Position Control The Electron Gear Ratio is used to scale the input position reference. See the following FAQ: How are the Electronic Gear Ratio parameters, Pn202 and Pn203, set for linear motors? Pn483 Forward Thrust Limit [%] To prevent danger during motor setup, the factory setting of the forward force limit is set low to 30%. Verify that the linear motor is working properly before increasing this value. Pn484 Reverse Thrust Limit To prevent danger during motor setup, the factory setting of the reverse force limit is set low to 30%. Verify that the linear motor is working properly before increasing this value. Pn50A.3 P-OT Input Signal Mapping The positive overtravel input is factory set to prohibit forward motion. Connect a limit switch to the P-OT input to prevent forward motion beyond the allowable range. The P-OT input can also be disabled to always allow forward motion by setting Pn50A.3 equal to 8. Pn50B.0 N-OT Input Signal Mapping The negative overtravel input is factory set to prohibit reverse motion. Connect a limit switch to the N-OT input to prevent reverse motion beyond the allowable range. The N-OT input can also be disabled to always allow reverse motion by setting Pn50B.0 equal to 8. Product Group/Line: Servo Products, SGDH Sigma II, SGLF Series, SGLG Series, SGLT Series Topic/Sub Topic: Ask a Technical Question, Procedure - Policy, Programming, Start Up - Installation Document Number: PZAC-5PBLP6 Published Date: 07/25/2005 Share \| Rate Rate this article :	07/25/2005
	What are the major features and benefits of the LEGEND amplifier (SGDG)? Is an introductory presentation on the product available? Posted Date: 07/30/2003 Answer: Yes. Yaskawa has developed an "eLearning Module" that presents the major product features, benefits, specifications, and technical information for the Legend amplifier. This presentation runs as an executable file on a PC. A sound card and speakers are required to hear the audio. Screen resolution of 800X600 or greater is recommended. The following are links to other FAQs with more specific technical information: - Adding External Regen on SGDG - Regen Determination - 36pin I/O Interface Cable - Controlling the Mechanical Brake - Linear Motor & Direction Setup - Linear Motor & SGDG Startup - Servo Enable Signal (5 or 24VDC) Attachments: 2.1MB Product Group/Line: Servo Products, SGDG LEGEND Topic/Sub Topic: Ask a Technical Question, Document Clarification, Specifications, Training Document Number: MPER-5PXRZQ Published Date: 07/30/2003 Share \| Rate Rate this article :	07/30/2003
	What are the main causes of the VCF/VCN alarm? Posted Date: 12/20/2014 Answer: See attached. Attachments: 50KB Product Group/Line: Inverter Drives, G7 Drive Topic/Sub Topic: Ask a Technical Question, Alarm Document Number: DRV-8VNQGK Published Date: 12/20/2014 Share \| Rate Rate this article :	12/20/2014
	What are the J1000's ratings? Posted Date: 08/01/2008 Answer: 200-240V Single-phase 1/8 to 3HP (0.8 to 9.6A); 200-240V Three-phase 1/8 to 5HP (0.8 to 19.6A); 380-480V Three-phase 1/2 to 7.5HP (1.2 to 11.1A). Product Group/Line: Inverter Drives, J1000 Drive Topic/Sub Topic: Ask a Technical Question, Product Launch Document Number: DRV-7H3T25 Published Date: 08/01/2008 Share \| Rate Rate this article :	08/01/2008
	What are the functions of INIT, CNFG and SUP/MNT switches on the MPiec controllers? Posted Date: 02/15/2017 Answer: The INIT switch bypasses the loading of any saved configuration. Use this switch if there are suspected configuration issues causing alarms on the controller that may prevent you from connecting to the MPiec controller. If the INIT switch is ON and the CNFG switch is OFF, the controller will show no axes connected. The CNFG switch automatically configures the MPiec controller with the supported devices attached to the Mechatrolink network and I/O cards. When this switch is ON the MPiec controller can control any supported devices attached regardless if they are in a saved configuration or not. Yaskawa recommends leaving this switch on. The SUP/MNT switch puts the MPiec controller in supervisor mode for firmware upgrades. When this switch is ON, the controller will not “control” anything (The PLC will not run.) Servos cannot be enabled and I/O cannot be read or written. Product Group/Line: MP3300iec, Controllers, MP3200iec, MP2600iec, MP2310iec, MP2300Siec, MP2000iec Series, Sigma-7Siec Topic/Sub Topic: Customer Support, Troubleshooting, Ask a Technical Question, Start Up, Installation Document Number: CNT-AR2THD Published Date: 02/15/2017 Share \| Rate Rate this article :	02/15/2017
	What are the features of a Junma servo motor? Posted Date: 08/15/2011 Answer: Compared with a stepper motor, a Junma servo motor can output constant torque in low- to high-speed ranges. Unlike a stepper motor, which causes problems with vibration, noise, heat generation, and loss of control (out of synchronization), a Junma servo motor ensures smooth rotation. Product Group/Line: Servo Products, SJME Junma Topic/Sub Topic: Ask a Technical Question, Product Launch Document Number: MTN-8EZL3A Published Date: 08/15/2011 Share \| Rate Rate this article :	08/15/2011
	What are the encoder cable electrical specifications for greater than 20m? Posted Date: 03/08/2016 Answer: Please see attached document for details Attachments: 160KB Product Group/Line: SGM7A Sigma-7, Servo Products, SGM, SGM7F Direct Drive, SGM7G Sigma-7, SGM7J Sigma-7, SGM7P Sigma-7, SGMAH Sigma II, SGMAJ, SGMAV Sigma-5, SGMBH Sigma II, SGMCS Direct Drive, SGMCV Direct Drive, SGMDH Sigma II, SGMDM Sigma II, SGMGH Sigma II, SGMG, SGME, SGMGV Sigma-5, SGMJV Sigma-5, SGML, SGMM Sigma Mini, SGMMV Sigma-5 Mini, SGMP, SGMPH Sigma II, SGMPS, SGMS, SGMSH Sigma II, SGMSV Sigma-5, SGMUH Sigma II, SGMVH, SGMVV Sigma-5, SGT Sigma Trac Topic/Sub Topic: Wiring, Ask a Technical Question Document Number: SRV-83O72Q Published Date: 03/08/2016 Share \| Rate Rate this article :	03/08/2016

Showing 301 - 350 of 1,080 results.

SAFETY PRECAUTIONS AND INSTRUCTIONS FOR USE OF FAQ INFORMATION!

Please read and understand the product instruction manual before installing, servicing or operating Yaskawa products. FAQ content and illustrations are provided as technical advice to augment the information in manual, not supersede it. It is not possible to give detailed instructions for all types of installation or support activities. The information described in the FAQs are subject to change without notice to improve the product or FAQ. Yaskawa assumes no responsibility for errors or omissions or damages resulting from the use of the information contained in any FAQ. All warnings, cautions and product instruction for product use must be followed. Installation, operation and maintenance should be carried out by qualified personnel. Failure to observe these and other precautions highlighted in the product manuals will expose the user to high voltages resulting in, serious injury or death. Qualified personnel are defined as individuals who are familiar with the installation, starting, operation and maintenance of Yaskawa products of the type described and have proper qualifications to perform the work.

Node: lr1

Rate

Support

Support & Training

Support

Repair

Field Service

Exchange

Recertified

By Product

Spare Parts

FAQs

Frequently Asked Questions

SAFETY PRECAUTIONS AND INSTRUCTIONS FOR USE OF FAQ INFORMATION!

Americas

Europe/Africa/Middle East

Japan/Asia/Pacific Rim

Support & Training

Support

Repair

Field Service

Exchange

Recertified

By Product

Spare Parts

FAQs

Repair

Field Service

Exchange

Recertified

By Product

Spare Parts

FAQs

Frequently Asked Questions

SAFETY PRECAUTIONS AND INSTRUCTIONS FOR USE OF FAQ INFORMATION!