
Support
Frequently Asked Questions
Question | Posted Date | |
---|---|---|
Yaskawa offers a great MP940 / MotionWorks+ (MW+) template program, but it is fairly complex. Is there a simplified version of the template program without all of the bells and whistles? |
06/24/2013 | |
Will the Z1000 improve startup times in the field? |
11/29/2011 | |
Will the V1000 drive be part of the configured drive program? |
07/27/2007 | |
Will there be more features added to MotionWorks IEC 1.x after version 2.x is released? |
09/21/2011 | |
Will there be a stainless steel version of V1000-4X? |
06/21/2010 | |
Will there be a remote keypad option for the Z1000? |
11/29/2011 | |
Will there be a remote keypad option for the R1000 and D1000 drives? |
07/15/2015 | |
Will there be a remote keypad option for the P1000? |
06/29/2012 | |
Will there be a remote keypad option for the A1000? |
01/04/2011 | |
Will the P1000 have embedded Siemens and Johnson Metasys protocols? |
10/03/2012 | |
Will the P1000 drive be part of the configured drive program? |
08/17/2012 | |
Will the motor stay enabled (Hold Position) after the abort input is activated? |
03/28/2002 | |
Will the HV600 have Emergency Override capability? |
09/03/2019 | |
Will the FP605 offer 600V drives? |
05/17/2022 | |
Will non-Renishaw or non-Heidenhain encoders work with Yaskawa serial converters? |
03/17/2016 | |
Will MotionWorks IEC 2 run on Windows XP? |
09/21/2011 | |
Will I pay for freight on my return? |
05/22/2014 | |
Will IEC 1 work at all on Windows 7? |
09/21/2011 | |
Will I be notified of the charges before the unit is repaired? |
04/22/2014 | |
Will I be charged an evaluation fee? |
04/22/2014 | |
Will DriveWizardTM Plus be backward compatible? |
07/27/2007 | |
Will DriveWizard Industrial be backward compatible? |
01/04/2011 | |
Will Compass support I, J, K code for circle mode? |
05/19/2020 | |
Will a heatsink through the back solution be available, and what enclosure rating will it be capable of? |
07/15/2015 | |
Will a heatsink through the back solution be available, and what enclosure rating will it be capable of? |
07/15/2015 | |
Why would my licensed MotionWorks IEC software stop working? |
03/04/2010 | |
Why won’t my SGD7S Analog SERVOPACK with FT79 firmware enable when I’m using an absolute encoder motor? |
01/19/2017 | |
Why is the SGMVV motor's cooling fan stopped after only a few minutes of running? |
08/20/2013 | |
Why is the position error reported by my EtherCAT master much greater than what is reported in SigmaWin+? |
01/07/2020 | |
Why is the CPU load high when there is minimal logic executing? |
02/05/2019 | |
Why is mwctVerify.exe not working for MotionWorks IEC 3.0? |
07/15/2015 | |
Why is a reboot required after sending an Axis Configuration from LogicWorks to a SigmaLogic axis? |
09/12/2014 | |
Why do Yaskawa MP Controllers and ServoPacks use multiple batteries? |
03/28/2019 | |
Why do the ethercat objects Homing Speeds (object 6099h) and Homing Acceleration (609Ah) affect the final position when homing is completed? |
06/21/2016 | |
Why don't the page numbers in the parameter section of the instruction manual match the page numbers in the body of the manual? |
06/11/2014 | |
Why do I need an account for DriveWizard Mobile? |
08/03/2018 | |
Why does Vipa remote I/O fail to update when it has a connection status of 0x1000 (connected) or 0x320 (deleted configuration)? |
09/05/2017 | |
Why does the SigmaLogic controller sometimes reboot twice? |
09/15/2014 | |
Why does the SGDV not recognize the functional safety module attached to the SERVOPACK? |
03/02/2015 | |
Why does the SGDH servopack flash "bb" continuously? |
09/06/2004 | |
Why does the Servopack display an AF1 alarm when main power is removed? None of the solutions in the User's manual remedy the problem. |
07/13/2004 | |
Why Does the Servo Motor Exceed Set Safe Speed Limits? |
02/21/2019 | |
Why does the controller show the “Axis count exceeded allowable limit” alarm when the configuration contains an allowed number of axes? |
02/26/2018 | |
Why does Rockwell PLC report 06#315 Invalid Segment Type error when connected to the SigmaLogic controller? |
11/20/2018 | |
Why does one or more of the analog outputs fail to output any value other than the maximum of 10 Volts? |
02/19/2018 | |
Why doesn’t the EtherCAT SERVOPACK retain Pn20E and Pn210? |
02/01/2017 | |
Why does my project that used to compile in MotionWorks IEC versions 3.3.0 and lower now show the error Object not connected or invalid connection! ? |
02/08/2018 | |
Why does my pLimit_PositioningError change from the original setting after being downloaded to the MP940? |
12/21/2001 | |
Why does my EtherCAT Master report incorrect feedback position from a Sigma-7 SERVOPACK / servomotor? |
05/03/2017 | |
Why does MotionWorks IEC seem to "hang" when opening a project or creating a new project? |
05/28/2013 | |
SAFETY PRECAUTIONS AND INSTRUCTIONS FOR USE OF FAQ INFORMATION!
Please read and understand the product instruction manual before installing, servicing or operating Yaskawa products. FAQ content and illustrations are provided as technical advice to augment the information in manual, not supersede it. It is not possible to give detailed instructions for all types of installation or support activities. The information described in the FAQs are subject to change without notice to improve the product or FAQ. Yaskawa assumes no responsibility for errors or omissions or damages resulting from the use of the information contained in any FAQ. All warnings, cautions and product instruction for product use must be followed. Installation, operation and maintenance should be carried out by qualified personnel. Failure to observe these and other precautions highlighted in the product manuals will expose the user to high voltages resulting in, serious injury or death. Qualified personnel are defined as individuals who are familiar with the installation, starting, operation and maintenance of Yaskawa products of the type described and have proper qualifications to perform the work.