FAQ: Why can’t I update my MP23xxiec controller to version 3 firmware?
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IF YOU SEE THE “Firmware Update Failed!” SCREEN DO NOT REBOOT or the controller can become unusable.
Click on “update the firmware” and select the same firmware file that was on the controller.
Version 3 firmware for the MP23xxiec controllers contains extra code to present a modern web interface. This has caused the version 3 firmware to consume more memory than the version 2 firmware. Some users will find that they cannot upgrade the firmware if a project is stored on the controller. Also, we have found that some archives created in version 2 cannot be loaded onto version 3 controllers.
To upgrade your MP23xxiec controller to version 3:
1. Make sure you have a copy of the project. You may need to load this project manually.
2. Create an archive of the project and save it.
3. Delete all user files (the project) from the controller.
4. Upgrade the firmware.
5. Install the archive.
6. If the archive installation fails, load the project manually, by opening the project, opening Hardware Configuration, saving the configuration to the controller and rebooting, and compiling and downloading the project.
SAFETY PRECAUTIONS AND INSTRUCTIONS FOR USE OF FAQ INFORMATION!
Please read and understand the product instruction manual before installing, servicing or operating Yaskawa products. FAQ content and illustrations are provided as technical advice to augment the information in manual, not supersede it. It is not possible to give detailed instructions for all types of installation or support activities. The information described in the FAQs are subject to change without notice to improve the product or FAQ. Yaskawa assumes no responsibility for errors or omissions or damages resulting from the use of the information contained in any FAQ. All warnings, cautions and product instruction for product use must be followed. Installation, operation and maintenance should be carried out by qualified personnel. Failure to observe these and other precautions highlighted in the product manuals will expose the user to high voltages resulting in, serious injury or death. Qualified personnel are defined as individuals who are familiar with the installation, starting, operation and maintenance of Yaskawa products of the type described and have proper qualifications to perform the work.
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If you have an urgent request, please call: 1-800-YASKAWA (927-5292) or 1-847-887-7000.Electronically
To contact us electronically, please select your type of request and complete the form.Yaskawa America, Inc. - Drives & Motion Division
2121 Norman Drive South
Waukegan, IL 60085