It is the policy of Yaskawa America Inc. (Drives & Motion Division), to place quality, continual improvement, and customer satisfaction at the forefront of everything we do, and to satisfy applicable requirements of all interested parties.
Yaskawa Quality Assurance
When it comes to quality, Yaskawa refuses to cut corners as we aim to be the best that we can be in everything we do. In fact, Yaskawa has been known to set the standards for quality, which competitors strive to live up to. At the core of Yaskawa's competitiveness is an all-encompassing commitment to ensured quality.
That’s why all phases of Yaskawa’s business including research and development, production and quality control, sales and marketing as well as technical service, are committed to delivering top quality products and service. One example of this commitment is Yaskawa’s acceptance into the ISO 9001:2015 family of certified organizations. This ensures customers that Yaskawa is a top-notch company with high ideals and sophisticated quality controls. View Certificate
Yaskawa constantly tracks and measures product failures in time (FIT), which demonstrates a high quality and reliability rate that is the envy of the Industry. This field data confirms that Yaskawa exceeds their design targets for reliability. Yaskawa earned their quality numbers long ago, and have been diligent in maintaining their record of unparalleled reliability and value ever since.
By any measurement, the quality of Yaskawa products is second to none. Yaskawa can back that point up by being the only industrial drives and motion control manufacturer to have won the Deming prize – the most prestigious quality award in manufacturing. Yaskawa is also responsible for having received many awards.
Quality In Design
Yaskawa’s obsession with Quality and Reliability is what drives their design, as it’s planned and specified just as carefully as the rest of the product. That’s what they mean when they say that Quality and Reliability are “designed in.” High reliability design targets are set based on decades of experience, benchmarking, customer input, and industry research. Yaskawa thoroughly tests the reliability of new technologies, the consistency of new materials, and the failure rate of every component within their new products to be certain that the new design will achieve the reliability objectives we demand.
By consciously designing new products based on the learning curve of past designs, Yaskawa has diminished the failures at introduction of the latest 7-series drives to 1/15 that of the 3 series, while the newer 1000-series is even more stringent.
Quality In Production
Defects are not an Option
That’s because Yaskawa’s manufacturing processes are designed to prevent defects. Production operators have the advantage of having paperless on-line resources at their workstations, resulting in highly-detailed and up-to-date work instructions for every process step. Complex assemblies are made simple with the use of animations and video. Therefore, all components are verified and approved before they are installed, and frequent in-process quality checks prevent a unit from moving down the line until quality is assured
Testing Leads to Perfection
No other manufacturer puts its products through as many tests or as arduous a testing process as Yaskawa. All printed circuit boards are functionally tested while under power, as every Yaskawa product is 100% tested under full current.
Quality design and manufacturing as well as comprehensive quality testing, create incomparable reliability. Product for product, Yaskawa’s overall failure rate is the lowest in our industry.
- Kaizen: Quality through continuous improvement
- TQM – Total Quality Management
- Certified Vendor Program
- Product Certification Process
To learn more, read the article "Yaskawa: Driving Efficiency from the First Component" posted on drivesandcontrols.ca/ (Feb 2020).
Quality In Services
SAP Enhances the Total Experience
Yaskawa America, Inc. - Drives & Motion Division is a Member of the SAP North American Industrial Machinery and Components (IM&C) Executive Council. The council, sponsored by SAP, is composed of 15 companies with one main focus in mind. That of trying to raise and prioritize the concerns and needs of manufacturers in the industry to ensure that those needs and concerns are addressed in future releases of SAP.
Yaskawa and SAP have joined forces to address support for a quality and focused culture, automation, efficiency, accuracy and flexibility for both now and in the future. SAP ERP combines comprehensive and scalable enterprise resource planning software with an enterprise-class technology platform. SAP ERP increases strategic insight, productivity, and flexibility by automating business processes for your company, customers, partners, and suppliers. In the end, it will result in a great working relationship between Yaskawa and our customers by being able to understand and meet their needs and wants. With the help of SAP, Yaskawa will be able to ensure customers will receive the recognized quality that has followed our products for decades.