FAQ: What is the warranty determination for new product?
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2. D&M's warranty obligation shall be conditioned upon receipt by D&M of written notice of any alleged defects within sixty (60) days after discovery. D&M will not be responsible for unauthorized repairs to any products, even if defective. D&M shall not be responsible for any products which have been altered, abused, misused, or improperly installed or repaired, or for any loss, damage, defect, claim or non-performance resulting from or attributable to Buyer's specifications. D&M does not guarantee production rates or the quality of goods made using D&M's products or services, nor shall any longer warranty periods apply, except as agreed in writing signed by an authorized D&M representative.
3. Where Buyer orders non-stock products or parts manufactured by a third-party, D&M will, to the extent permitted, pass through to Buyer any warranty of the manufacturer. As to such items, Buyer's sole remedy for breach of warranty shall be the remedy offered by and available from the manufacturer, if any.
4. D&M's warranty herein is in lieu of and excludes all other warranties of D&M and any parent or affiliated companies of D&M. D&M disclaims all other warranties, whether express, implied or statutory, including, but not limited to, any implied warranties of merchantability and/or fitness for a particular purpose or use.
5. Under no circumstances shall D&M, or any parent or affiliated company of D&M, be liable to buyer or any entity for any special, indirect or consequential damages, whether arising from breach of contract, tort, negligence, misrepresentation, strict liability or otherwise, including for lost profits, impairment of goods, work stoppage or otherwise, in any way arising out of or related to products or services supplied by D&M or any transaction to which these standard terms apply. The maximum liability of D&M, including, but not limited to, with respect to the design, manufacture, sale, delivery, resale, inspection, assembly, installation, testing, repair, replacement, maintenance or use of any product or the performance of any service, shall not exceed the purchase price paid to D&M.
SAFETY PRECAUTIONS AND INSTRUCTIONS FOR USE OF FAQ INFORMATION!
Please read and understand the product instruction manual before installing, servicing or operating Yaskawa products. FAQ content and illustrations are provided as technical advice to augment the information in manual, not supersede it. It is not possible to give detailed instructions for all types of installation or support activities. The information described in the FAQs are subject to change without notice to improve the product or FAQ. Yaskawa assumes no responsibility for errors or omissions or damages resulting from the use of the information contained in any FAQ. All warnings, cautions and product instruction for product use must be followed. Installation, operation and maintenance should be carried out by qualified personnel. Failure to observe these and other precautions highlighted in the product manuals will expose the user to high voltages resulting in, serious injury or death. Qualified personnel are defined as individuals who are familiar with the installation, starting, operation and maintenance of Yaskawa products of the type described and have proper qualifications to perform the work.
Phone
If you have an urgent request, please call: 1-800-YASKAWA (927-5292) or 1-847-887-7000.Electronically
To contact us electronically, please select your type of request and complete the form.Yaskawa America, Inc. - Drives & Motion Division
2121 Norman Drive South
Waukegan, IL 60085