FAQ: Is MotionWorks MPE720 ver 5.13 compatible with Microsoft XP SP2?
Breadcrumb
Contact Us
contactUsAction
Upgrading Windows XP to service pack 2 will cause MW ver 5.13 not to function.
Please note that version 5.31b and greater is XP SP2 compatible.
See FAQ#: MNEN-5CJMJL
Here is how to make version 5.13 XP SP2 compatible:
Current solution to installing MW is to first uninstall service pack2. This can be done by going to Control Panel , Add / Remove Programs and Un-Installing service pack2.
If your PC was recieved with ServicePack2, see the following support page from Microsoft on removing it: http://support.microsoft.com/default.aspx?kbid=875350
SAFETY PRECAUTIONS AND INSTRUCTIONS FOR USE OF FAQ INFORMATION!
Please read and understand the product instruction manual before installing, servicing or operating Yaskawa products. FAQ content and illustrations are provided as technical advice to augment the information in manual, not supersede it. It is not possible to give detailed instructions for all types of installation or support activities. The information described in the FAQs are subject to change without notice to improve the product or FAQ. Yaskawa assumes no responsibility for errors or omissions or damages resulting from the use of the information contained in any FAQ. All warnings, cautions and product instruction for product use must be followed. Installation, operation and maintenance should be carried out by qualified personnel. Failure to observe these and other precautions highlighted in the product manuals will expose the user to high voltages resulting in, serious injury or death. Qualified personnel are defined as individuals who are familiar with the installation, starting, operation and maintenance of Yaskawa products of the type described and have proper qualifications to perform the work.
Phone
If you have an urgent request, please call: 1-800-YASKAWA (927-5292) or 1-847-887-7000.Electronically
To contact us electronically, please select your type of request and complete the form.Yaskawa America, Inc. - Drives & Motion Division
2121 Norman Drive South
Waukegan, IL 60085