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Waukegan, IL The Drives and Motion Division of Yaskawa America, Inc. announced today that it has received the NorthFace ScoreBoard Award^SM from Omega Management Group Corp. in recognition of achieving excellence in customer service and support in 2013. Since 2000, the award has been presented annually to companies who, as rated solely by their own customers, exceeded expectations in customer satisfaction during the prior calendar year. Omega is an expert in customer experience management (CEM) strategy and helps companies boost revenue and profits by consistently exceeding customer expectations for service quality.

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