Support

Yaskawa provides support for all of its products on a global basis. This website supports customers of Yaskawa America, Inc. - Drives & Motion Division serving North, South and Central America. VIDEO: Aftermarket Services Overview

Solution Center
Visit the Yaskawa Solution Center, a self-service portal providing all the functionality and content needed to resolve issues immediately, 24/7. View Solution Center Quick Tips

Technical Phone Support:

United States

United States
Phone:1-800-YASKAWA (927-5292),
dial 2 or 1-847-887-7457, dial 2
Drives Support Hours: 7:00am to 7:00pm (CST) Mon-Fri
Motion & CNC Support Hours: 8:00am to 5:00pm (CST) Mon-Fri
Email: technical_support@yaskawa.com
Online: Submit Support Request

Drives Support Hours

7:00am to 7:00pm (CST) Mon-Fri

Motion & CNC Support Hours

8:00am to 5:00pm (CST) Mon-Fri

Phone No : 1-800-YASKAWA (927-5292)

Phone No : 1-847-887-7457

Email : technical_support@yaskawa.com

Online : Submit Support Request

Canada, Mexico, Central and South America
View Contact Information

After Hours Emergency Support
24/7 including holidays

Yaskawa Solution Center

Canada, Mexico, Central and South America

View Contact Information

Yaskawa Solution Center

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Inverter Drives

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Z1000 Drive

The following documents are available for this product by download.

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Title/Number	File(s)	Rev Date
Critical Matters ADV.YAI.37 339KB 521KB Rev Date:05/04/2018 Preview File Description: Critical Matters ad for Z1000 hospital type of applications Rev Number: 5/4/2018 Language: English Product Group: Inverter Drives Product Line: Z1000 Drive Doc Type: Advertisements Doc SubType: Drives Ads Share \| Rate Rate this article :	339KB 521KB	05/04/2018
Secure Performance ADV.YAI.38 1.2MB 362KB Rev Date:05/04/2018 Preview File Description: Secure Performance ad for Z1000 data center applications Rev Number: Language: English Product Group: Inverter Drives Product Line: Z1000 Drive Doc Type: Advertisements Doc SubType: Drives Ads Share \| Rate Rate this article :	1.2MB 362KB	05/04/2018
Uncomplicate your Day ADV.YAI.40 584KB 107KB Rev Date:10/09/2018 Preview File Description: Comfort control for new HVAC projects or retrofits highlighting Z1000 and Z1000U. Rev Number: Language: English Product Group: Inverter Drives Product Line: Z1000U Matrix Drive, Z1000 Drive Doc Type: Advertisements Doc SubType: Drives Ads Share \| Rate Rate this article :	584KB 107KB	10/09/2018
Cool Solutions ADV.YAI.41 1.3MB 133KB Rev Date:10/09/2018 Preview File Description: Air handling solutions for building managers featuring Z1000 and Z1000U products. Rev Number: Language: English Product Group: Inverter Drives Product Line: Z1000 Drive, Z1000U Matrix Drive Doc Type: Advertisements Doc SubType: Drives Ads Share \| Rate Rate this article :	1.3MB 133KB	10/09/2018
Application Note: EtherNet/IP Option with Allen-Bradley, ControlLogix, CompactLogix Programmable Controllers AN.AFD.09 736KB Rev Date:01/08/2014 Description: Application Note: Integrating a Yaskawa AC Drive EtherNet/IP Options with Allen-Bradley, ControlLogix, CompactLogix Programmable Controllers Rev Number: Rev: 14-01 Language: English Product Group: Inverter Drives Product Line: A1000 Configured, A1000 Drive, Drive Options, E7 Drive, E7B Drive Bypass, E7BR Package, E7C Drive Configured, E7CR Package, E7E Drive Engineered, E7L Drive Bypass, E7N Narrow Bypass Package, E7S Slim Configured Drive, F7 Drive, G5 Drive 600 Volt, G5 GPD515 Drive, G5HHP Drive, G7 Drive, MV1000 Drive, Network Comms-EtherNet-IP, Network Communications Options, P1000 Bypass, P1000 Configured, P1000 Drive, P7 Drive, P7C Drive Configured, P7CR Package, P7S Slim Configured Package, V1000-4X Drive, V1000 Drive, V7 Drive, Z1000 Bypass, Z1000 Configured, Z1000 Drive Doc Type: Application Documents Doc SubType: Application Note Share \| Rate Rate this article :	736KB	01/08/2014
Protective Enclosures for Yaskawa AC Drives AN.AFD.27 212KB Rev Date:04/01/2012 Description: Document describes the various protective enclosures offered for Yaskawa AC Drives including NEMA 1, NEMA 3R, NEMA 12, NEMA 12 FVFF, and NEMA 4/4X. Rev Number: Language: English Product Group: Inverter Drives Product Line: A1000 Drive, Drive Options, iQpump VTC, L1000A Drive, L1000V Drive, P1000 Bypass, P1000 Drive, V1000-4X Drive, V1000 Drive, Z1000 Bypass, Z1000 Configured, Z1000 Drive Doc Type: Application Documents Doc SubType: Application Note Share \| Rate Rate this article :	212KB	04/01/2012
Using PTC Thermistors with Yaskawa AC Drives AN.AFD.28 315KB Rev Date:04/01/2012 Description: Document describes application of Positive Temperature Coefficient thermistors (PTC) to Yaskawa series drives E7, P7, F7, A1000, and Z1000 which include an analog input function to provide motor over-temperatureprotection for motors. Rev Number: Language: English Product Group: Inverter Drives Product Line: A1000 Drive, E7 Drive, E7B Drive Bypass, E7BR Package, E7C Drive Configured, E7CR Package, E7E Drive Engineered, E7L Drive Bypass, E7N Narrow Bypass Package, E7S Slim Configured Drive, F7 Drive, P1000 Bypass, P1000 Drive, Z1000 Bypass, Z1000 Configured, Z1000 Drive Doc Type: Application Documents Doc SubType: Application Note Share \| Rate Rate this article :	315KB	04/01/2012
Application Note: Current Derating for 1000-Series Drives AN.AFD.29 789KB Rev Date:10/01/2014 Description: This document describes the derating of A1000, V1000, J1000, and Z1000 Yaskawa drives. Rev Number: 14-10 Language: English Product Group: Inverter Drives Product Line: A1000 Drive, J1000 Drive, V1000 Drive, Z1000 Bypass, Z1000 Configured, Z1000 Drive Doc Type: Application Documents Doc SubType: Application Note Share \| Rate Rate this article :	789KB	10/01/2014
V/Hz Torque Production AN.AFD.36 229KB Rev Date:06/03/2019 Description: Application Note - The Effects of Adjusting V/Hz Patterns on Torque Production for Variable Torque Applications Rev Number: A Language: English Product Group: Inverter Drives Product Line: A1000 Drive, P1000 Drive, V1000 Drive, Z1000 Drive Doc Type: Application Documents, Technical Documents Doc SubType: Application Note, Tech Tips - Notes Share \| Rate Rate this article :	229KB	06/03/2019
Using Stall Prevention to Suppress Overloads AN.AFD.41 162KB Rev Date:03/19/2020 Description: This document describes how to set up a Yaskawa drive to suppress nuisance overload faults that may be encountered with systems that are slightly undersized or unexpectedly operate into the motor service factor. Rev Number: A Language: English Product Group: Inverter Drives Product Line: A1000 Drive, GA500 Drive, GA800 Drive, J1000 Drive, P1000 Drive, V1000 Drive, U1000 iQpump, Z1000 Drive Doc Type: Application Documents Doc SubType: Application Note Share \| Rate Rate this article :	162KB	03/19/2020
Baldor SynRM² Motor Startup AN.AFD.44 1.5MB Rev Date:02/05/2021 Description: The purpose of this document is to provide basic guidance regarding how to program a Yaskawa drive to run a Baldor SynRM² motor, which is referred to as a ferrite-assisted synchronous reluctance motor. This document is relative specifically to the Baldor EC-Titanium branded motors. Rev Number: Initial Release Language: English Product Group: Inverter Drives Product Line: A1000 Drive, GA500 Drive, GA800 Drive, HV600 Drive, V1000 Drive, Z1000 Drive, U1000 Industrial Matrix Drive, U1000 Industrial Configured Doc Type: Application Documents Doc SubType: Application Note Share \| Rate Rate this article :	1.5MB	02/05/2021
Application Overview Drives Air Handler AO.AFD.58 98KB Rev Date:06/26/2012 Description: Document provides overview of an Air Handler application. Rev Number: 2 Language: English Product Group: Inverter Drives Product Line: P1000 Bypass, P1000 Configured, P1000 Drive, Z1000 Bypass, Z1000 Configured, Z1000 Drive Doc Type: Application Documents Doc SubType: Application Overview Share \| Rate Rate this article :	98KB	06/26/2012
Application Overview Drives Water Condenser Chiller AO.AFD.59 106KB Rev Date:06/26/2012 Description: Document provides overview of a Water Condenser Chiller application. Rev Number: 2 Language: English Product Group: Inverter Drives Product Line: P1000 Bypass, P1000 Configured, P1000 Drive, Z1000 Bypass, Z1000 Configured, Z1000 Drive Doc Type: Application Documents Doc SubType: Application Overview Share \| Rate Rate this article :	106KB	06/26/2012
Application Overview Drives Cooling Tower Fan AO.AFD.60 103KB Rev Date:06/26/2012 Description: Document provides overview of a Cooling Tower Fan application. Rev Number: 2 Language: English Product Group: Inverter Drives Product Line: P1000 Bypass, P1000 Configured, P1000 Drive, Z1000 Bypass, Z1000 Configured, Z1000 Drive Doc Type: Application Documents Doc SubType: Application Overview Share \| Rate Rate this article :	103KB	06/26/2012
Application Overview Drives Clean Room Fan AO.AFD.61 107KB Rev Date:06/26/2012 Description: Document provides overview of a Clean Room Fan application. Rev Number: 2 Language: English Product Group: Inverter Drives Product Line: P1000 Bypass, P1000 Configured, P1000 Drive, Z1000 Bypass, Z1000 Configured, Z1000 Drive Doc Type: Application Documents Doc SubType: Application Overview Share \| Rate Rate this article :	107KB	06/26/2012
Application Overview Drives Pump AO.AFD.66 143KB Rev Date:06/26/2012 Description: Document provides overview of a Pumping application. Rev Number: 2 Language: English Product Group: Inverter Drives Product Line: P1000 Bypass, P1000 Configured, P1000 Drive, Z1000 Bypass, Z1000 Configured, Z1000 Drive Doc Type: Application Documents Doc SubType: Application Overview Share \| Rate Rate this article :	143KB	06/26/2012
Application Report Plenum Rated Drives AR.HVAC.07 253KB Rev Date:03/14/2014 Description: Doc describes plenum ratings and which Yaskawa drives meet this rating. Rev Number: Language: English Product Group: Inverter Drives Product Line: A1000 Drive, E7 Drive, E7B Drive Bypass, E7BR Package, E7C Drive Configured, E7CR Package, E7E Drive Engineered, E7L Drive Bypass, E7N Narrow Bypass Package, E7S Slim Configured Drive, G5 Drive 600 Volt, iQpump 7 Series, P1000 Drive, P5 Drive 600 Volt, P7 Drive, P7B Drive Bypass, P7BR Package, P7C Drive Configured, P7CR Package, P7S Slim Configured Package, V1000 Drive, Z1000 Drive Doc Type: Application Documents Doc SubType: Application Reports Share \| Rate Rate this article :	253KB	03/14/2014
Z1000 Family of AC Drives Bulletin BL.Z1000.01 1.6MB Rev Date:06/01/2023 Description: This 32-page document provides information about the Z1000 Family of Drives for the Building Automation/HVAC industry. Among the topics covered are Intelligent Building Design, Z1000 Features and Benefits, Customer Support, Software, Bypass and Configured Packaging Options, Z1000U HVAC Matrix Drives, and Product Ratings/Specifications. Rev Number: 5 Language: English Product Group: Inverter Drives Product Line: Z1000 Bypass, Z1000 Configured, Z1000 Drive, Z1000U Matrix Drive Doc Type: Catalogs - Brochures - Flyers Doc SubType: Brochures - Bulletins, Catalogs Share \| Rate Rate this article :	1.6MB	06/01/2023
Catalog for Z1000 Drives and Packages for HVAC Building Automation CA.Z1000.01 13.5MB Rev Date:06/05/2023 Description: Catalog describes the Z1000 drive product family, options, dimensions, Prices not listed Rev Number: 23-06 Language: English Product Group: Inverter Drives Product Line: Z1000 Bypass, Z1000 Configured, Z1000 Drive, Z1000U Matrix Bypass, Z1000U Matrix Configured, Z1000U Matrix Drive Doc Type: Catalogs - Brochures - Flyers Doc SubType: Catalogs Share \| Rate Rate this article :	13.5MB	06/05/2023
CSA Certificate of Compliance for Z1000 Drive CSA.Z1000.01 30KB Rev Date:06/10/2020 Description: CSA Certificate of Compliance for Z1000 Variable Speed Drives for AC Motors, Series CIMR, followed by Z, followed by A through Z, followed by 2, 4 or 5 followed by A through Z, followed by XXXX, where XXXX is 0005 through 0590, followed by A or F, followed by XX, where XX is AA through ZZ; open or enclosed type 1 drives; Ratings: Input: 200 to 240Vac, 10.6A to 396A, 50/60Hz; Output: 0-240Vac, 396A to 21A, 0/240Hz; Input: 380 to 480Vac, 4.8A to 590A, 50/60Hz; Output: 0-480Vac, 4.8A to 590A, 0/240Hz; Input: 500 to 600Vac, 3.6A to 263A, 50/60Hz; Output: 0-600Vac, 2.7A to 242A, 0/240Hz Short Circuit: 100 kA RMS, 480 Vac maximum. NOTE: This compliance document pertains to individual drives that may be used as part of a Bypass, Configured, or Engineered package within an enclosure. The document does not exclusively make any compliance claims regarding the enclosure in which they are housed. Rev Number: 2 Language: English Product Group: Inverter Drives Product Line: Z1000 Bypass, Z1000 Configured, Z1000 Drive Doc Type: Conformance Documents Doc SubType: Conformance - Compliance Share \| Rate Rate this article :	30KB	06/10/2020