Service Mexico, Central and South America

Yaskawa's Technical Support Center is staffed with knowledgeable and experienced engineers who have the expertise, hands-on equipment, and documentation to answer your questions quickly, accurately, and efficiently. We strive for our customers' absolute satisfaction by providing them with the technical support they need to improve productivity and reduce operating costs while maximizing machine uptime levels.

Before You Call...

Please have as much of the following information available:

  • Complete model and spec number of unit
  • Serial number
  • Failure information (fault and alarm codes, descriptions)
  • Application product is used on
  • Length of time in service
  • Time of occurrence
  • Machine repair history prior to failure

Mexico, Belize, El Salvador, Guatemala, Honduras, Nicaragua

Pillar Mexicana, S A DE CV
Hours: 9:00 am - 6:00 pm (CST)
Phone: 52-55-5660-5553
Email: info@pillar.com.mx

Costa Rica, Panama, Colombia, Peru, Venezuela

Variadores
Hours: 9:00 am - 6:00 pm (GMT)
Phone: 57-1-795-8250
Email: servicio@variadores.com.co

Ecuador

Emotec Equatoriana SA
Hours: 8:30 am - 5:30 pm (ECT)
Phone: 57-1-795-8250
Email: lvasquez@emotecsa.com

Chile

Variadores Chile Ltda
Hours: 9:00am - 6:00pm (GMT)
Phone: +56-2 2769 0585
Email: info@variadoreschile.cl

Brazil

Yaskawa Electrico do Brasil Ltda.
Hours: 9:00 am - 6:00 pm (GMT)
Phone: 55-11-3585-1100
Email: yaskawa@yaskawa.com.br

Argentina, Bolivia, Paraguay, Uruguay

Elinsur
Hours: 8:00 am - 5:00 pm (GMT)
Phone: 54-11-4918-2056
Email: tec@elinsur.com